Clock Tower Tours

We were lucky to be upgraded to a larger suite and loved the terrace with a view overlooking the park and the sea. The room was spacious and well appointed, with a very large and modern bathroom, comfortable bed and very central location. The staff were super nice and helpful and available at the front desk 24/7. I would certainly recommend the hotel to anyone visiting Varna who wants the boutique hotel experience. Extra thanks to the driver who picked us up and dropped us at the airport, we appreciated his kind service and knowledge of the area.

There were problems from the beginning.Nobody to help with the luggage.Rude staff,especially the manager of the hotel.I made reservation for Amelia superior,which is four stars.The food in Amelia restaurant is one star.Awful.The room is good,spacious,but not verry clean.For all our stay they did not clean our shower cabin.I bought a bath cleaner and clean it myself.After we made a complaint,they moved our breakfast and dinner in four stars restaurant Flamingo grand.And suddenly after our conversation with Albena’s sales director,everybody become verry kind. This is not my concept of vacation,trying to fix all the problems.