Coalcomán de Vázquez Pallares Vacations from $364

When I arrived the desk clerk ignored me, he was shuffling papers, saw me and offered no greeting. I greeted him and put my passport on the counter. He said just a minute and continued with his paperwork. When he finally acknowledged me he told me he did not have my reservation. I told him I made it through Expedia. He said, "We are not Expedia." I said, "No but you are the Zar Hotel Colima. You are on Expedia and that is how I booked my reservation." He then found the reservation. The room was OK for a side of the highway hotel. We had two beds and were given two towels. No hand towel. The parking is ample and the grounds are lovely. There is a sweet little pool around back too. The hitel has no good service at night and there is nothing in walking distance. We had not esten since morning so we ordered food from Uber around 6:45 pm and it was delivered promptly. The hotel is very convenient for people traveling from Guadalajara or Ciudad Guzman and going through Colima as it's right on the side of the highway at the northern entrance to Colima so there is no need to actually enter Colima city streets. They seemed to be serving some sort of a light continental breakfast in the morning, but we didn't bother with it. We just got back on the road and headed for the beach.

Tuvimos muchos problemas todos los días para tener agua caliente. Nos tuvieron esperando en el baño mas de 25 minutos para resolvernos si se podia prender o no el boiler y si íbamos a tener agua caliente. Nunca nos avisaron y tuvimos que irnos a trabajar sin bañarnos porque no se resolvió 2 días seguidos.

Muy bonito el hotel, y el personal muy amables todos, esperamos regresar pronto!

We were treated to an upgrade and our room was so spacious! We had everything we needed and were comfortable. There was great water pressure & hot water. Breakfast was included and it was outstanding both days. The staff were attentive and kind. Street parking was good and we were a 15 minute walk to Centro. The hotel is in a very quiet neighborhood. We enjoyed our time in Hotel La Casona.

The pool area needed some love. Hotel is a bit noisy early in the morning and during sierra, but well kept And clean.