4.5/5Wonderful! (79 reviews)
Start to finish this resort was top notch service and care! In a time of covid, they were clean, careful, and conscientious. Like many other reviews, you will see that every person you encounter you will know by name and will have a passion for the service they provide. The sheer logistics of how they manage everyone on the island and their activities is just amazing and it makes for a perfect relaxing tropical experience.
Let me take you through a typical day. You wake up to your coffee and tea (with all the fixing on how you like it) outside your cabana at 6am or whenever you want to wake up. Go to breakfast and they have a menu of delicious food served EXACTLY how you specify and need. I can't emphasize the care that goes into making each guests menu preferences right! SPOT ON! They come around and take your temperature and ask what you have planned or tell you about your day based on what you already scheduled for activities. What you should do, who you should see, what you should wear, etc. Everything is handled, you want to go fishing, just ask, you want to go skuba, just ask, you want a massage, just say, you want to try your hand at sailing, just let someone know. Tours of Mayan Ruins, Ziplining, Cave tubing, you can do it all! And they handle everything just show up! Relax on the beach and on a whim decide to go kayake and see the manatee., or take your coffee watching the sunrise on new years day! Best vacation spot, will be back!
Reviewed on Jan 5, 2021