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Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Guest reviews

3.6 out of 5 Good
91 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Breakfast Available
Parking Available
Bar
24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSchildergasse11 min walk
Popular LocationSt Gereon's Basilica16 min walk
Popular LocationSt Maria im Kapitol18 min walk
AirportCologne (CGN-Cologne - Bonn)18 min drive

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  • Shared Dormitory, Mixed Dorm (1 bed from 6 beds)

    4.3/5 guest room rating

    Room amenities

    • 182 sq ft
    • Sleeps 1
    • 1 Twin Bunk Bed OR 1 Twin Bed
    More detailsShared Dormitory, Mixed Dorm (1 bed from 6 beds)
  • Standard Quadruple Room, Multiple Beds

    3.5/5 guest room rating

    Room amenities

    • 182 sq ft
    • Sleeps 4
    • 2 Twin Bunk Beds
    More detailsStandard Quadruple Room, Multiple Beds
  • Single Room

    4.4/5 guest room rating

    Room amenities

    • 139 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room
  • Family Room

    4.2/5 guest room rating

    Room amenities

    • 182 sq ft
    • Sleeps 4
    • 2 Twin Beds and 1 Twin Bunk Bed
    More detailsFamily Room
  • Family Room (for 2 adults and 2 children)

    3.8/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 4
    • 4 Twin Beds
    More detailsFamily Room (for 2 adults and 2 children)
  • Twin Room, 2 Twin Beds (Hotel)

    4.1/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room, 2 Twin Beds (Hotel)
  • Shared Dormitory, Multiple Beds

    Room amenities

    • 182 sq ft
    • Sleeps 6
    • 2 Twin Beds and 2 Twin Bunk Beds
    More detailsShared Dormitory, Multiple Beds

About this area

Cologne

In the city center, a&o Köln Neumarkt is in Cologne's Innenstadt neighborhood, an area with good shopping. Museum Ludwig and Chocolate Museum are cultural highlights, and some of the area's popular attractions include Cologne Zoo and Claudius Therme. Check out an event or a game at LANXESS Arena, and consider making time for Aqualand Freizeitbad am Fuhlinger See, a top attraction not to be missed. Guests appreciate the hotel's central location.
Visit our Cologne travel guide
View in a map
Popular Location

What's nearby

  • Schildergasse - 11 min walk
  • St Gereon's Basilica - 16 min walk
  • St Maria im Kapitol - 18 min walk
  • Haymarket - 11 min drive
  • Cologne Cathedral - 14 min drive

Getting around

  • Zuelpicher Platz U-Bahn - 3 min walk
  • Cologne Süd Station - 11 min walk
  • AirportCologne - Bonn Airport (CGN) - 18 min drive

Restaurants

  • El Gaucho — 3 min walk
  • Vapiano — 4 min walk
  • Taco Loco City — 4 min walk
  • La Piazzetta — 4 min walk
  • Al Salam — 4 min walk

About this property

a&o Köln Neumarkt

Cologne hotel in Innenstadt, walk to Neumarkt
This smoke-free hotel features a bar/lounge, self parking, and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, multilingual staff, and a TV in a common area are onsite. All 173 rooms offer free WiFi, hair dryers, and showers. Desks and free toiletries are also available to guests.
A&o Köln Neumarkt offers 173 accommodations with hair dryers and complimentary toiletries. This Cologne hotel provides complimentary wireless Internet access. Bathrooms include showers. Cribs/infant beds (complimentary) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 17 per day

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 7.9 for adults and EUR 3.95 for children
  • 1 bar

Things to do

  • Bicycle rentals
  • Billiards/pool table

Family friendly

  • Free cribs/infant beds

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Multilingual staff

Languages spoken

  • English
  • German

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Free cribs/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Dogs only
2 per room

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 7.9 for adults and EUR 3.95 for children (approximately)
  • Self parking fee: EUR 17 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Late check-out fee: EUR 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Property is also known as

A&O Köln
A&O Köln Neumarkt
A&O Köln Neumarkt Cologne
A&O Köln Neumarkt Hotel
A&O Köln Neumarkt Hotel Cologne
A O Köln Neumarkt
a&o Köln Neumarkt Hotel
a&o Köln Neumarkt Cologne
a&o Köln Neumarkt Hotel Cologne

Frequently asked questions

Can I cancel my reservation for free at a&o Köln Neumarkt and receive a full refund?
Yes, a&o Köln Neumarkt offers free cancellation on select room rates, because flexibility matters! Please refer to a&o Köln Neumarkt cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at a&o Köln Neumarkt?
As of Oct 21, 2020, prices found for a 1-night stay for 2 adults at a&o Köln Neumarkt on Nov 9, 2020 start from $42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is a&o Köln Neumarkt pet-friendly?
Yes, a&o Köln Neumarkt allows dogs (limit 2 per room). There's a fee of EUR 10 per pet, per night.
How much is parking at a&o Köln Neumarkt?
Self parking is available for EUR 17 per day.
What time is check-in at a&o Köln Neumarkt?
Check-in is from 4 PM–midnight. Late check-in is available during limited hours.
What time is check-out at a&o Köln Neumarkt?
Check-out is at 10 AM. Late check-out is available for EUR 10.00 (subject to availability).
Where is a&o Köln Neumarkt located?
Located in Innenstadt, this hotel is within a 10-minute walk of Cologne Synagogue and Neumarkt. Cologne Cathedral and University of Cologne are also within 1 mi (2 km). Zuelpicher Platz U-Bahn is only a 3-minute walk and Mauritiuskirche U-Bahn is 5 minutes.
3.6
Good
5 - Excellent
22
4 - Good
37
3 - Okay
20
2 - Poor
2
1 - Terrible
10

3.8/5

Cleanliness

3.8/5

Staff & service

3.4/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Sad face IconDisliked: Cleanliness
Stayed 6 nights in Jul 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for family accommodation. Friendly helpful staff. Great vibe.
Stayed 2 nights in Dec 2019

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shoddy
Could not find my booking, would not accept any confirmation on my phone, would not issue a room or a refund.
Stayed 1 night in Sep 2019

2/5 Poor

Traveled with group
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Dissapointing. Not cheap for what you actually get. Very small room (2 people cannot pass each other) and no air conditioning so very hot. No towels in the room so have to ask at reception. No bed sheets - they charge extra for that which was not made clear upon booking or arrival. Staff were moody and not particularly helpful, i.e. didnt give us towels, didnt tell us about bedsheets, couldn't/didnt want to give us any advice on where to go or what to do.
Stayed 2 nights in Aug 2019

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