Double Room, Ensuite (Green Room - 4 Poster )
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Reviews of The Arches B&B

3.5 out of 5
The Arches B&B
78 Bodmin Road, St Austell, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 72 reviews" "
Rating 8 - Good. 27 out of 72 reviews" "
Rating 6 - Okay. 7 out of 72 reviews" "
Rating 4 - Poor. 1 out of 72 reviews" "
Rating 2 - Terrible. 2 out of 72 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful little place, the room was clean and comfortable, and the landlady couldn't do do even to make my stay great. Also the B&B is home to the bestest boy in the South,a lovely placid dog named Merlin. I will definitely be staying again next time I travel to St Austell.
Stayed 3 nights in Mar 2024

6/10 Okay

Frank

Business traveler
Liked: Staff & service
First night lovely and warm 2nd night no heating on
Stayed 2 nights in Feb 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was difficult but managed ok,loved the room and the four poster bed and the breakfast was lush
Stayed 2 nights in Oct 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly B&B
We were made to feel very welcome by Nikki and her lovely dog Merlin. Tasty breakfast, kippers were best I've ever had.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Quiet, comfortable, and the dog is the cherry on top!
Stayed 2 nights in Sep 2023

8/10 Good

Claire

Traveled with group
Liked: Cleanliness, staff & service
Lovely welcome and service at The Arches.
Enjoyed our stay at The Arches. Nikki, the owner was very welcoming, friendly and couldn’t do enough for us. Gave us lots of information about places to visit and eat. Informed us she had a large dog (called Merlin), he was as placid as could be, very well behaved and calm. We took our dog but Merlin was no threat to ours. Breakfast was delicious and plentiful. Parking was available. Only small issue was not having en-suite as bathroom which was disappointing as it was across the corridor. It wasn’t shared so wasn’t a major issue. Our room was quite small and the decor and furniture very basic. Good to have a fridge. Enjoyed our stay.
Stayed 2 nights in May 2023

10/10 Excellent

Aleksandra

Stayed 2 nights in Dec 2022

10/10 Excellent

Anne

Stayed 2 nights in Sep 2022

10/10 Excellent

Trace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicki is friendly and welcoming. Nothing is too much trouble. She is knowledgeable about the area. Breakfast is lovely, good choice and always hot and cooked well. If your a dog lover then you will love Merlin he is the most gentle friendly dog you will ever meet and he will greet you every morning and lead you to the biscuit jar for you to feed him. He is so gentle when he takes it from you. He knows never to enter the breakfast room until after everyone has finished and then he will bring you his toys to show you.
Stayed 11 nights in Jan 2022

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 2 day stay.
Lovely little B&B within walking distance of Pubs in St Austell.
Stayed 2 nights in Jun 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in St Austell
A very welcoming place to stay in St Austell. Very clean and comfortable room, good room facilities, and fantastic breakfast. Location is great being a few minutes walk from the main shopping streets and train / bus station. Highly recommend.
Stayed 4 nights in Oct 2020

10/10 Excellent

Phil, Dartmouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot to explore. Made to feel very welcome amongst good covid safe environment. Generous breakfast - thanks.
Stayed 1 night in Aug 2020

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nikki was lovely upgraded us for our anniversary ...Met Merlin the beautiful German shepherd.. Breakfast was great best poached eggs ever....A bit if a steep drive to get up to the location but otherwise good ...
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Kippers to die for. A bit far from the main town to walk but Nikki makes you feel very welcome. Don't forget to give the dog a biscuit!
Stayed 3 nights in Feb 2020

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Zoe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcome and stay
What a lovely welcome from both host and canine companion. Cant fault the choice or quality of the food all served with a gracious smile and information about the local life. Would definitely stay again.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is terraced house and very spacious and well looked after also in a walking distance into town St.Austell the traffic calms down after 9.30ish pm the staff/owner is very friendly nice and welcoming serves the breakfast at your convenience time the dog is friendly personally I don't like dogs I didn't have any problems Go for it!
Stayed 3 nights in Jul 2019

10/10 Excellent

Miranda&Nick, Warwickshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ARCHES B&B IS A MUST !! We stayed one night in June a very warm welcome from Nikki on arrival made us feel at home. Booked the Green Room a beautiful four poster bed, very comfortable and clean. Tea/coffee making facilities, TV and small fridge. Bathroom is well equipped with nice towels, flannels and toiletries. Breakfast is of high quality and presented well. * No grease present * Menu offers a great choice you will not be disappointed :) Parking available ! A quiet location only ten minutes walk to the town center and within easy reach of Eden Project, Charlestown, Mevagissey etc Nikki is a wonderful host top marks for hospitality ! Merlin the German Shepherd is absolutely gorgeous, friendly and very obedient he even knows not to enter the breakfast room when your eating ! By the end of your stay he will have you trained to give him a biscuit from his jar in the hallway. Nobody would ever know a dog lived on the premises it is absolutely spotless and smells lovely. Once breakfast serving had finished Nikki came and chatted with us still offering more tea/coffee which was lovely to have a host give you their time. We both support Live Music so Nikki suggested other towns events to check out etc .. A very relaxed Sunday departure fabulous stay looking forward to our return in Aug for the Blue Room. Nikki and Merlin made us most welcome ! Highly recommend staying here !! Miranda & Nick
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Amenities
N/A, no comments to make. Not what expected. Run down
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The B&B was clean, well presented and tidy. Nikki, the owner, was very friendly, helpful and welcoming. Merlin, the gorgeous German Shepherd puppy is just adorable and well behaved. We only stayed for one night and it suited our needs perfectly. There was ample tea, coffee and milk in the room. A hairdryer, Iron and Ironing board was provided. Breakfast was excellent. My only negative comments would be, and they aren't really negative, is the parking is very tight and a bit of a headache to access, the signage from the road is not very clear and the room we were in was very tight on space at the end of the bed. I would recommend the B&B.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Enjoyable stay
Stayed 2 nights in Jun 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Steve, Stalybridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a very short one night stay here at The Arches but I was made to feel very welcome by Nikki and Merlin, the friendliest, softest German Shepherd dog you will ever meet. I had the Green Room which was en-suite. I arrived earlier than the desired check-in time and the room wasn’t quite ready but this was no trouble and I was able to leave my bags whilst I ventured into town. The room was very clean, with an extremely comfortable double four poster bed. Good tea and coffee facilities with a fridge too. I had an early breakfast but unfortunately I wasn’t too hungry so didn’t get chance to enjoy what I had initially ordered. I has cereal, toast and coffee before leaving for an early meeting. Hopefully I will be visiting St Austell more frequently now on business and where I’ll look to book in at The Arches again.
Stayed 1 night in Apr 2019

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Shannon

Comfortable room, delicious breakfasts, and dog friendly.
Stayed 3 nights in Nov 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with a stunning room and a great view!
Absolutely lovely stay with a lovely view of the St Austell viaduct. Quiet little area and a lovely room with a stunning four poster bed, en suite shower and tv. Tea, coffee, a kettle and a small fridge are also provided with the room. Would definitely recommend to anyone looking for a few days break although maybe not the best for families (although there are other rooms provided.). The listing also mentioned there was a dog living on site as well, I'm not the biggest fan of dogs but this one was absolutely lovely and perfectly well behaved.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B
Great little B&B with a huge comfy bed, lovely quiet location and wonderful hosts.
Stayed 1 night in Oct 2018

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay
Good value, friendly welcome, comfortable, overall good.
Stayed 2 nights in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arches B and B
Business in local area. Stopped 1 night. Bedroom good condition comfortable mattress and clean modern shower with the benefit of a fridge in room. Cooked Breakfast high quality local produce. Extremely good value. Peter
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
No outside light and we arrived late in the evening. Couldn't make the owner hear our knocking for a long time because she was at the very top of the house. Excellent breakfast, and comfortable beds. The large german shepherd dog took us by surprise. Don't think it was mentioned on your website.
Stayed 2 nights in Oct 2018

8/10 Good

Ruth

Liked: Cleanliness, staff & service, room comfort
Garulous Host. Lovely room. Comfy bed. Delicious b
Stayed 4 nights in Sep 2018

10/10 Excellent

Chris, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly B & B in convenient position and
Great place to stay if travelling through Cornwall, particularly if visiting the Eden Project. So friendly and welcoming and amazing value for money
Stayed 1 night in Sep 2018

6/10 Okay

Lynn, w australia

Liked: Cleanliness, staff & service
Easy access for Eden project
Positives. Very clean. Clean sheets. Comfy bed. Excellent breakfast. Caring friendly owner. Negatives steep stairs, ok for fit people. Only 2 rooms with en suite, which ours wasn't, though was straight across landing nd only used by us. Not easy to find with short steep drive. Has dog, though very friendly nd doesn't bark
Stayed 1 night in Aug 2018

10/10 Excellent

Lynette, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
My daughter and I stayed here in May. We were greeted by, Merlin, the owner's German Shepherd. A beautiful, friendly dog. Room was a delight with a fridge and our bathroom across a small passage was enormous. Breakfast was good. Toast,cereal and a full cooked breakfast. Our only issue was the very narrow driveway to exist the property. Would definitely recommend.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome. Nice room with ensuite shower. Quiet location.
Stayed 1 night in Jun 2018

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Lovely b&b Friendly people Nikki greets with such a warm welcome Merlin is totally adorable
Stayed 4 nights in May 2018

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Arches Bed and Breakfast
Very comfy twin beds,our own bathroom across the landing.Great view over the valley,and a woodland walk outside the.front door!Nikki is charming and very welcoming hostess,and spoiled both us and our dog Jess..The breakfast was excellent,and the rooms were spotless.
Stayed 3 nights in May 2018

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arches is a friendly b&b with a friendly dog it is about 15 minutes walk away from the railway and bus station
Stayed 5 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking breakfast and a lovely host
Great place to stay. friendly host and conveniently located. room was very comfy and well equipped.

10/10 Excellent

Emmajane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely comfy bed!
Initially had problems finding the property due to road closures but this was not the B&Bs fault at all. When j finally did manage to arrive the owner was very friendly, showed me to my room and explained how things worked. The bed was incredibly comfortable and I had a fantastic nights sleep. Breakfast was also lovely with plenty of choice. I would definitely stay here again if I were to return to the area.
Stayed 1 night in Mar 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JR
Nice place. Nicki gave a warm reception and was very pleasant.
Stayed 1 night in Jul 2017

8/10 Good

Lulu, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not be put off by the tired exterior!
Very warm welcoming and down to earth. This is a Victorian property with the the charms of a period property. We stayed in the Red Twin Room, the room was spores and the beds were extremely comfortable 😴 We slept like babies. You have a family sized Bathroom to your selves which is just across the landing. Merlin the Alsatian is very efectionate and playful if you love the company of good natured dogs you will enjoy the Arches. Breakfast is well cooked and delicious 😋

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Good for one night
Welcome Greeting and quick check in. Very friendly owner. Good breakfast. Parking is a bit of a challenge and can be too small for estate cars. Location is good, close to a village centre. Rooms should be upgraded.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly B&B in St Austell
Lovely breakfast :-) Nice to have mini-fridge in the room too. Short walk down to town centre, close to Lost Gardens of Heligan. Recommend Par beach for off lead dog walks!