“Enjoyed our stay very much, The breakfast each morning was so good, with a very nice and clean selection! Coffee always available and lounge is super nice! The pool was great, but here is my criticism. Our room in the bathroom had a sewer smell coming from the drain in the sink that was unpleasant, when we were in the pool there was a very loud sound that came on then that same unpleasant smell, kinda like a sewer , but other then that , was a great place, very very close to the Anna Island and……
“Staff very friendly and helpful, especially Daniel! The property is in a period of update and remodeling. They have a ways to go but they try to accommodate your needs and wishes. A decent full breakfast menu that gets switched out daily. The only drawback was the nightly pet fee.”
“We paid for a waterfront stay “just steps away from the beach”. Our room was across the street and down a road from the beach facing the opposite direction. Definitely either the description is incorrect or they gave us the wrong room but not what we paid for and expected.”
“I reported the AC issue on the first day.
I was told it was functioning normally, but the constant noise made it difficult to rest.
We stayed three nights before being moved, and I feel that significantly affected our stay
Furthermore, they knew perfectly well that the air conditioning in that room wasn't working properly, yet they still allowed the guest to stay there.”