Dear Shawn, Thank you for the time you have taken to write us about your experience in our hotel. We pride ourselves on friendly and personal service so it is brilliant to hear that our team made a great impression and went above and beyond during your stay.On the other hand, we are very disappointed to read that your culinary experience was unsatisfactory. Gastronomy is a key part of the guest experience here at the hotel, and our talented team of chefs always strive to offer a wide variety of local and international delights in order to please all palates. Your feedback is essential for our success and will be relayed with our Chef team.We truly value your feedback and hope for another opportunity to serve you again in the future.Sincerely,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Stanislav,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is rewarding to learn about you had a nice holiday. We are very happy to read you liked your stay.Thank you very much for being our guest.We will be waiting for your next visit.Warm Regards, Stanislav!Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Rando,Your compliments are very much appreciated, our reward is your kind review with the confirmation of a job well done. Thank you very much!We will continue to work in order to improve our services and we would love to welcome you again soon.And we wish you a lovely day, Rando.Warmest wishes,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Paul,We wish to thank you for choosing us and being a lovely guest.It is very gratifying to learn you enjoyed your holiday.And we thank you very much for your phenomenal feedback, we will be waiting for your next visit.Warmest Greetings, Paul!Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear OLGA,Thank you for your feedback, We are sorry that we did not live up to your expectations regarding our facilities.However, we sincerely hope that you are now feeling better and we can assure you that our regular health and safety inspections show optimal results in this area.We want you to know that we have noted your comments and will discuss them with the relevant departments in order to continue our process of continuous improvement.We would welcome the opportunity to welcome you back to one of our facilities so that we can present you with the wonderful experience that we are accustomed to delivering 100% satisfaction.Yours faithfully,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Alfred,We are very grateful for your kind remarks about our hotel.It is always wonderful to read that our guests left it having positive thoughts about their stay.Please visit us again soon, Alfred!Warm Regards!Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Elvedina,Thank you very much for your review! We are very happy to read that we lived up to your wishes and we hope that you will come back very soon and we can share another great experience. Have a great day,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Alexander,we appreciate you taking the time to share your review here!We are happy to know that you were so pleased with our service and we look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Joe,Thank you so much for taking the time to review your stay and for the rating!We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Courtney,We are thrilled your time with us was good.We endeavour to go above and beyond to ensure our guests have a memorable experience. Thank you very much!Hoping you visit us again very soon.Love you back, Courtney,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Babak,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know how much you enjoyed your stay, in the Hotel Riu Palace Costa Mujeres. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Tracy,We are delighted to read your kind remarks about our hotel. We strive to make all of our guests feel welcome and relaxed during their time with us, therefore, we are very grateful for your fantastic feedback.We aim to please and your praise lets us know we are doing our job.Looking forward to your next visit.Love you back, Tracy!Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Yunhyung,Thank you very much for taking the time to evaluate us.Also, we thank you so much for a fantastic review.The best news is learning you had a nice time.Looking forward to welcoming you again soon, Yunhyung!Kindest Greetings,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Brad,Thank you for taking the time to write a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Elise,Thank you for taking the time to provide your feedback in regards to your recent stay with us.We really regret not being able to give an outstanding service, despite our genuine efforts and that your experience with us was not what you expected and we apologize for the inconvenience. We hope that you will decide to return to visit us soon to allow our team to demonstrate improvements achieved from your feedback.Yours faithfully,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Darina Strahilova,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Cameron,Thank you for taking the time to share with us your thoughts.We sincerely regret that the service you received during your recent stay did not entirely meet your expectations. The experience you described is not characteristic of the level of service we strive to provide.Your feedback has been shared with our management team to discuss the potential need for change as we hope you will consider returning to allow us to have the opportunity of restoring your faith in our brand and services.Kind Regards, Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Maurice,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is rewarding to learn about you had a nice holiday. We are very happy to read you liked your stay.Thank you very much for being our guest, Maurice.We will be waiting for your next visit.Warm Regards,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Pam,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Javier Salgado,Thank you for taking the time out to leave a review! We are glad to hear our service met your expectations and you had an enjoyable time at our hotel. We look forward to seeing you back again soon. With our best wishes we remain, Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Armando,Thank you so much for your words and for the rating!We are most pleased that you had a great vacation with us!We look forward to welcoming you back.With our best wishes we remain,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Sabat Labib,Thank you for taking the time out to leave a great review!We are glad to hear our service exceeded your expectations.We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear David,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, it is disappointing to read that despite our efforts we could not meet your expectations.As we strongly believe that our guests come first, we are sorry to read that we were unable to control the undesirable behaviour of these guests, in regards to the sunbeds. We always kindly recommend to remind other guests that you are intitled to remove towels on empty sunbeds, since reserving them using this method is completely forbidden.We are very sorry to read that your stay was not perfect.Nevertheless, we will take note of your observations for future arrangements.Hoping to host you again.Best Regards,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Tylyn,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to exceed your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Palace Costa MujeresOnline Reputation Manager

Estimado Tomy,Le agradecemos que se haya tomado el tiempo de dejarnos su reseña sobre su reciente estancia con nosotros. Sin embargo, sentimos leer que a pesar de nuestros esfuerzos no pudimos cumplir con sus expectativas.Nos gustaría agradecerle que haya elegido nuestro hotel para su estancia.No obstante, tomaremos nota de sus observaciones para futuras gestiones.Esperando poder hospedarle de nuevo.Atentamente,Hotel Riu Palace Costa MujeresOnline Reputation Management

Dear Zoran,Thank you for your comment,We would have liked very much for you to leave our facilities completely satisfied.On our website you will find the wide and varied range of hotels we have and the information corresponding to each of them. We are convinced that you will find the one that best suits your needs.I hope you will give us the opportunity to welcome you again in one of our facilities so that we can offer you the wonderful service and 100% satisfactory stay that we usually provide.Yours faithfully,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Ligia Lamprea,Thank you for taking the time to give us your valued feedback following your stay at our hotel.We are very happy to hear that you had a lovely time at our hotel!We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Edwin B,Thank you for your review! It is wonderful to know that you enjoyed your stay with us so much! We look forward to welcoming you again soon and share another great experience. Kind regards, Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Ann,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you had a lovely time at our hotel! We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Demitry,It is wonderful to know that you enjoyed your stay with us so much.We hope we see you soon again!All the best, Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Joey,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience with us. We look forward to seeing you!Yours faithfully,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Irina,Thank you for choosing us and your wonderful feedback.It is fantastic to learn that our efforts are acknowledged and our guests enjoy their well-deserved holiday.Your review will be forwarded to our team.Hoping to welcome you again very soon.Warmest wishes, Irina! Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Steve,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is rewarding to learn about your review. We are so happy to read you liked your stay.Thank you very much, Steve!We will be waiting for your next visit with open arms.Loving Regards,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Mykola,It has been a real pleasure for us to receive your complimentary comments and to see that you greatly appreciated different aspects of the hotel that have contributed to making your experience extremely satisfactory.We look forward to your return and the opportunity to provide you with a new and memorable experience at our facilities.We are waiting for you with open arms.Yours faithfully,Hotel Riu Palace Costa MujeresOnline Reputation Manager

Dear Andre,Thank you for sharing your feedback with us! As we are committed to provide excellent services to our guests, we are sorry to hear about your disappointment during your visit and that we did not manage to live up to your expectations this time.We will of course share your impressions with the corresponding team for an adequate follow up as we are looking forward to having the opportunity to welcome you back in the future, so that we can provide a better experience.We remain with warm regards, Hotel Riu Palace Costa MujeresOnline Reputation Manager