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Riu Palace Costa Mujeres - All Inclusive

Photo gallery for Riu Palace Costa Mujeres - All Inclusive

Aerial view
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Palace Costa Mujeres - All Inclusive

Riu Palace Costa Mujeres - All Inclusive

4.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning
Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400

Explore the area

  • Popular LocationMujeres Beach7 min drive
  • Popular LocationPunta Sam Ferry Terminal11 min drive
  • Popular LocationPlaya Mujeres Golf Club12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)52 min drive

Room options

About this area

Costa Mujeres

Located in Costa Mujeres, Riu Palace Costa Mujeres - All Inclusive is on the beach. El Meco Archaeological Site and Isla Mujeres Cemetery are local landmarks, and some of the area's attractions include Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Traveling with kids? Consider Extreme Adventure and Parque de los Suenos.
Visit our Costa Mujeres travel guideOpens in a new window
Map

What's nearby

  • Mujeres Beach - 7 min drive
  • Punta Sam Ferry Terminal - 11 min drive
  • Playa Mujeres Golf Club - 12 min drive
  • Cocal Beach - 89 min drive
  • Norte Beach - 95 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

About this property

Riu Palace Costa Mujeres - All Inclusive

4-star all-inclusive property by the ocean
You can look forward to a free breakfast buffet, free water park access, and 2 swim-up bars at Riu Palace Costa Mujeres - All Inclusive. With a white sand beach, sun loungers, and beach umbrellas, this property is the perfect place to soak up some sun. Indulge in a facial, a massage, and aromatherapy at Renova, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and more. Enjoy the 24-hour health club, as well as activities like scuba diving, kayaking, and water skiing. Free in-room WiFi is available to all guests, along with 2 poolside bars and a grocery/convenience store.
You'll also find perks like:
  • 5 outdoor pools with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Limo/town car service, express check-out, and tour/ticket assistance
  • Coffee/tea in the lobby, ATM/banking services, and evening entertainment
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 670 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak well of the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars and 6 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Spaces
  • Zarape
  • Japan
  • Krystal
  • Roma

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Boat tours
  • Evening entertainment
  • Free water park access
  • Full-service spa
  • Kayaking
  • Playground
  • Scuba diving
  • Snorkeling
  • Steam room
  • Water skiing

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 28.87 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
Riu Palace Costa Mujeres All Inclusive
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres - All Inclusive Costa Mujeres
Riu Palace Costa Mujeres - All Inclusive All-inclusive property

Frequently asked questions

Does Riu Palace Costa Mujeres - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Riu Palace Costa Mujeres - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Costa Mujeres - All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Palace Costa Mujeres - All Inclusive?

Check-in is from 3:00 PM - 11:30 PM.

What time is check-out at Riu Palace Costa Mujeres - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Palace Costa Mujeres - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, aerobics classes, and more.

Where is Riu Palace Costa Mujeres - All Inclusive located?

This Costa Mujeres property is on the beach, 2.3 mi (3.7 km) from Mujeres Beach, and within 6 mi (10 km) of Punta Sam Beach and Punta Sam Ferry Terminal. El Niño Beach and Gran Puerto Pier are also within 9 mi (15 km).

Can I cancel my reservation for free at Riu Palace Costa Mujeres - All Inclusive and receive a full refund?

Yes, Riu Palace Costa Mujeres - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Riu Palace Costa Mujeres - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Riu Palace Costa Mujeres - All Inclusive Reviews

Riu Palace Costa Mujeres - All Inclusive Reviews

Overall score and ratings

8.8

Excellent

How we verify reviews
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 10 - Excellent. 711 out of 1102 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 204 out of 1102 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 103 out of 1102 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 41 out of 1102 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 43 out of 1102 reviews" "
" "2 - Terrible 4%

9.4/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Alice
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had easy access to the beach, three resort pools and our own private pool out our room. The food was good and available as needed and the staff were friendly. We had no complaints!

10/10 Excellent

Sandeep
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property. They could add either a Indian or Chinese restaurant or more dishes from these cousin in buffet.

8/10 Good

ALFRED
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a family friendly all inclusive hotel with nice beach with palm tree and a water park next door. RIU Costa Mujeres offers great food services with 5 restaurants and a buffet. We enjoyed dinning at Mexican, Steak House and Italian restaurants for the quality of foods. The rooms were clean and the daily refilled soft drinks and bottled water was a pleasant surprise. One little unpleasant experience, none related to the hotel itself, was that we were robbed by Cancun police on Thanksgiving day with family in the car. Two traffic police officers falsefully accused us for speeding and demand for money. They played good cop/bad cop game and took away all cash we kept in wallets for near $200. They also threatened us not to take any pictures and search my daughter's phone to make sure.
Stayed 6 nights in Nov 2022

8/10 Good

Phillip
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent food nice beach and pool Kids waterpark is a big plus
Stayed 4 nights in Nov 2022

10/10 Excellent

Malika
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing for the price they are offering! Family friendly with a lot of food options, great beach with amazing sand and water and many pools! Very friendly stuff and building is not high-rise, which is great in my opinion. Definitely will be back with my family and friends!
Stayed 5 nights in Nov 2022

6/10 Okay

Mark H., Newton Centre
Traveled with family
Liked: Cleanliness
Disliked: Amenities
The property is nice - beach is very clean. Adult pools are small. Bartenders were very friendly. The front desk person who checked us in was dour and not friendly at all. Ignored our questions of being upgraded for Riu points and told us nothing about the spa and if points could be used against the services. Rally nothing to do on property. The buffet was good - lots of choices and variety. The steak house food was cooked to a crisp and not edible. Wait staff was surly. Mexican, Italian and other restaurants were just okay. Nothing including service stood out
Stayed 7 nights in Oct 2022

8/10 Good

Valerie Catherine
Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities