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Reviews of Dormy House Hotel

3 out of 5
Dormy House Hotel
Cromer Road, West Runton, Cromer, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 124 reviews" "
Rating 8 - Good. 35 out of 124 reviews" "
Rating 6 - Okay. 8 out of 124 reviews" "
Rating 4 - Poor. 4 out of 124 reviews" "
Rating 2 - Terrible. 2 out of 124 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KATARZYNA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to the seaside and other attractions. Very friendly and helpful staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor and great food choices for dinner and breakfast. Noisy in the room from the bar downstairs but mainly from the room above, kids jumping off the beds?!
Stayed 1 night in Apr 2024

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Such a friendly place to stay. Welcomed from the minute we walked in. Would definitely stay here again when visiting the area. Thank you.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient nice bar and staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice weekend, full English was lovely, will stay again!
Stayed 1 night in Mar 2024

8/10 Good

Joe-anne

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location. A lovely sized and well decorated room. The bar area and restaurant area were really well decorated and themed . I loved the multi coloured chesterfield sofa and chair as you entered. Staff were great and very friendly/ welcoming to us and our dog. The only criticism would be that the bathroom was very dated and was in need of a deep clean rather than an end of stay clean, more down to its age than a hygiene issue. We will happily come back again. A short walk from the beach for a great sunny day winter walk and a 5 minute drive into Cromer if that is want you want.
Stayed 1 night in Feb 2024

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer Gem
Lovely hotel very close to beach, Cosy bar and very nice restaurant Room was very good only little moan was the electric shower which wasnt very powerful
Stayed 1 night in Jan 2024

10/10 Excellent

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great hotel, clean friendly, room good, no glasses for bathroom & too cold to use bath even with heating on in room 15. Mystery door in room with small bolt lock & weird combination lock, bit disconcerting. Friendly & def go back. Breakfst very good quality, bread in packet still so everyone putting their hands in & out not great, bread with tongs please!!
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dormy
Comfortable stay. Staff are friendly. Very good quality of English breakfast.
Stayed 2 nights in Dec 2023

8/10 Good

Deborah

Stayed 2 nights in Dec 2023

10/10 Excellent

Craig

Stayed 1 night in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean
Although we had a great stay , whilst having a shower in our room , i stopped some black bits on the floor of the shower tray , after investigation, i discovered it was coming from the bottom runners of the shower doors , it was being washed out by water running down the door . Maybe in need of a good clean out ?
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service
The hotel pub, restaurant and staff were excellent but our room, particularly bathroom was very poor and in need of renovation
Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done Dormy House.
We've never stayed at a hotel where the staff can't do enough to make your stay so enjoyable. The full English breakfast is superb, you don't need to worry about lunch! As for dinner, the large pie is to die for.
Stayed 2 nights in Dec 2023

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby atmosphere was very welcoming.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice weekend away
We just got back last weekend from a 2-night stay at the Dormy which we enjoyed. The location is good - a sea view and not too far a walk to the beach. Easy parking behind the hotel. The staff were all friendly and helpful. Our room was spacious and we slept well. We had the fabulous full English breakfast (chosen from a menu with lots of choice) both days and it really hit the spot and set us up for the day until dinner. We had dinner one night at the hotel - fish and chips; Norfolk ham, egg and chips; and a fruit crumble with custard - it was good honest food and the portions were big. The carvery looked really good but we ran out of time to try it (next time!). We had our dog with us throughout the stay - including eating breakfast and dinner in the bar area - she was welcomed by all the staff we met and she was also pleased to see more than a few other doggie friends enjoying the hotel!
Stayed 2 nights in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the decor was good. The check in was quick and easy and all the staff were very friendly. The breakfasts and the meals at night were very good. From the hotel you could get buses to Cromer and Sheringham. Would certainly recommend this hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done Dormy!
Convenient location for Cromer and North Norfolk area. Good service and friendly with a convenient restaurant for all day dining. Comfortable room. We liked the orange hare and blue elephant!
Stayed 3 nights in Oct 2023

8/10 Good

Barrie

Stayed 2 nights in Oct 2023

10/10 Excellent

Sally

Stayed 1 night in Oct 2023

10/10 Excellent

Darren Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and friendly
Lovely friendly staff , lovely location room and food
Stayed 1 night in Oct 2023

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Colin

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Attic bedroom stairs difficult no hot water. Not told about events taking place, priority given to those attending. Meals chaotic as only the bar available, very poor service. Breakfast foodstuff and drinks not replenished.
Stayed 3 nights in Sep 2023

8/10 Good

graham

Traveled with partner
Liked: Cleanliness, staff & service
Food was good, beds comfortable bathrooms could do with a of deep clean and the sealant around sanitary wear renewing and the accommodation doors could do with upgrading. But overall it was clean and tidy and i would stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel staff friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Stayed 4 nights in Sep 2023

10/10 Excellent

Sandy

This was a lovely pub/B&B with a very comfy, large double bed in our room from which we could see the sea; & lovey large towels in the bathroom. The food is excellent - so tasty - and the staff all very friendly & hepful. We would highly recommend it
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise...
Booked family room but Son decided he wasn't coming - we were moved from Attic Room to Room 3 with no fuss - much better!
Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for short break all staff friendly and helpful we shall return
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Not bad but needs work.
Great location and views. Clearly, a lot of work has been and is still going on to improve the site. It however seems like jobs have been started but not finished. The bathroom looked new but no locks and no hooks. Finishing around the decor was terrible with gaps and holes around coving. The door strip for the carpet was poorly fitted so there were gaps with sharp bits sticking up. Staff were friendly and helpful but also very unprofessional at times. Breakfast was average at best, even though a chef was promoting how great his breakfast would be at the bar the night before. The table next to us had an omelette that looked like a greasy burnt frisbee. And you really don't need to garnish everything with a handful of pea shoots. There were several staff at the bar one evening. Some working, some not, but they seemed more content chatting than serving. This could be a great place, but at the moment it's lacking in a few areas and therefore a bit overpriced.
Stayed 2 nights in Aug 2023

6/10 Okay

Julian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Room
Great communication. Really lovely room with a small balcony overlooking the sea. Breakfast was fantastic with lots of choice. We had the carvery on our last night and it was delicious. Would love to stay here again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dormy house august 23
Just a very good stay hotel staff very polite and helpful
Stayed 7 nights in Aug 2023

6/10 Okay

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a sea view room. Had to press face against window and look right to see the sea across the fields. Disappointed with the evening meal and breakfast.
Stayed 1 night in Aug 2023

8/10 Good

Ann

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ideal place for a one night stop, although it is looking a bit tired it was very clean and tidy and the staff were very courteous. The food that we had was also very good. These comments would not necessarily stop us from staying there again.
Stayed 1 night in Aug 2023

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff were polite and helpful. Plenty of choice at breakfast and the food was lovely. Would definitely stay here again
Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, food and host
Stayed 1 night in Jul 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.Food great.Staff great.The property is decorated to a very high standard and quirky furnishings throughout,which my husband and l loved .It’s a real bonus having parking on site.We would recommend Dormy House to anyone.
Stayed 3 nights in Jul 2023

8/10 Good

Mark

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Glenys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Stayed 1 night in Jul 2023

10/10 Excellent

Josephine

Stayed 2 nights in Jul 2023

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Robert James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023