Cultural District Vacations from $297

We were a little disappointed this time. The hotel has been undergoing renovations for years, which was a bit annoying when the pool and hot tub were not available last year. The room we got this year was again in the tower (687) however, the cupboards had something white sprayed all over them - and I mean everywhere, (they are wood color) the shampoo and conditioner dispensers were held up by green painters tape in the shower, the toilet paper holder was not properly affixed to the wall so the TP fell off of it of you weren't careful, the sliding mirror closet door was missing in the bedroom and one of the doors where the in suite laundry was supposed to be was gone as was the washer and dryer. There were no bar stools at the sit up counter in the kitchen like there always is in other rooms - part of the reason we get a suite with a kitchenette. Typically we have had good experiences, but this year I was REALLY disappointed with the disrepair of the room. If I am paying close to $400 a night, I expect better. The parking lot is always over full with small tight spaces, so if you have anything bigger than a small sedan, expect tight parking with barely enough room to open your doors (this has always been an issue there though and something we simply deal with).

More spacious than I expected and very well equipped

Value for the price was my biggest issue. $540/night for what was a basic double queen hotel room. Pools were ok, private beach was not. I would have thought the lake bottom would have been cleared of rocks and debris so swimmers could actually go in? It was not really swimmable. Our neighbours were loud wedding guests where the “f” word was used as a noun, verb, adverb and pronoun, very classy at 11pm. $35 entree at the one restaurant overdid the chicken quite badly. Parking is horrible! Constantly looking for a spot. Basically there are not enough spots to accommodate hotel guests and the extra restaurant patrons at the same time so parking from around 3pm to 9pm is impossible. Boardwalk was closed. Not one comment pre check in about this, not one comment from staff, nothing.? Smoke conditions closed all outside dining. Not the hotels fault of course but again no mention of such for awarenesss. No consideration on the price. Room was clean. Staff were friendly. Check in was a little weird as no one offered to help with luggage. Got the trolley on our own, got our bags from the car a long ways away due to parking and took it all up to the second floor. Our price point warranted the no view inside room I guess? This was a trip to Kelowna for medical reasons. We’d lived in Kelowna for several years previous and wanted to “treat” ourselves to what we thought was a more upscale hotel on the lake. Meh, not so much. Should have gotten a regular hotel, 1/2 the price.