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Reviews of The Black Swan

4 out of 5
The Black Swan
Ravenstonedale, Kirkby Stephen, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 96 reviews" "
Rating 8 - Good. 25 out of 96 reviews" "
Rating 6 - Okay. 2 out of 96 reviews" "
Rating 4 - Poor. 0 out of 96 reviews" "
Rating 2 - Terrible. 0 out of 96 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This gorgeous hotel in a beautiful part of the country. The staff were amazing and could not have been more helpful or friendly. Food was outstanding and the rooms were very comfortable. There are no negatives this property we will definately be back
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 'traditional' style and the querkyness of the place The Black Sheep was absolutely excellent
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They changed our room on arrival since we have difficulty using stairs
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
We stayed in one of the rooms in the annexe. Nice touch was bottled water and mints in a jar. Nice comfortable and quiet.
Stayed 1 night in Jun 2019

6/10 Okay

Terence

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
2 night stay.
Excellent restaurant. Room small but pleasant, but let down by a tatty, pokey bathroom. Only a bath because shower attachment did not work. Issues also with heating; could not turn the radiator off. Staff personable and welcoming.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. The service was amazing bit personal. The food was incredible and the bed was HUGE!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful polite,helpful and jovial staff. Food was excellent too
Stayed 1 night in May 2019

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility on the way North
This is a real find. Superb food, friendly and helpful staff. Great location. We would stay again, but we had the least good room, no 8, (no shower, and the over bath spray was broken). Our bed was very comfortable and the linen excellent. What a place to break your journey north, or have a foodie DBB. It’s under 10 miles from the motorway.
Stayed 1 night in May 2019

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Swan Ravenstonedale.
We had an excellent stay, the food and beers are of a high quality. The hotel is an old building which has been carefully restored/renovated. The bed was comfortable and the room was furnished with old styled quality furnishings. The area is very quiet Car park behind the hotel. Due to BT not rolling out super fast broadband to all premises in Ravenstonedale, The Black Swan has limited Broadband but enough to keep in touch. We will be staying at the Balck Swan again many times as it is a good stop off while travelling North and South on the M6.
Stayed 1 night in May 2019

8/10 Good

ian, london ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the Black Swan all of the hotel staff very friendly and helpful. The food was exceptional. We ate dinner there in the evening and the breakfast had a lot of choice and were delicious. I would definitely recommend this hotel.

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Rural Stopover
Just a quick stopover. Friendly and comfortable with cosy feel to the bar area. Decor in room a bit TOWIE and at odds with the rural feel of the country pub and certainly not to my taste but room clean, comfortable ,and functional. V good quality food. 4 real ales on tap but all a bit similar
Stayed 1 night in Jul 2017

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation
Great place to relax. Food terrific. Staff awesome. Location magnificent.

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay while visiting family on holiday.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all excellent except shower (no thermostat)

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately it never stopped raining during the two days we stayed there. However my wife and I enjoyed our stay. The staff are very friendly and have been there a number of years. Always a good sign. A good choice of cask conditioned beers. Above average food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with great service
A great stay, with excellent food drink and service.

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country Inn is a home from home
Great hospitality, lovely food, comfortable room and friendly helpful staff all added up to a delightful stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bob, leeds

Liked: Cleanliness, staff & service, property conditions & facilities
Epitamy of Country Village hotels
Parked in or adjacent to car park but finding hotel reception was difficult. 3 or 4 entrances, all but one of which means carrying O/N bag through busy bars. Reception OK, shown to room, expected to be single but had double bed, a little tight. Food excellent but there is a need to book in advance if restaurant food required although as a lone traveller a space was found for me in the bar, plus good draught real ales. Room had outside street light on until very late and thin curtains. Bedside lights could not be turned off when in bed. Bed nice and comfortable. Towels excellent size and soft! Shower worked OK but could not use due to base of bath being like glass and dangerously slippy when wet, needs a bath mat. Does not mention the room has a 'Saniflow' drainage system that jumps into life occasionally without water usage. Limited residents car parking, 12 spaces for all then it is out on the country road. Generally an hotel worth another visit with a different room and experience behind me. The publicity photo shows a grass garden etc. it is across the main village road from the hotel.

8/10 Good

Leanne, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay on way up to Scotland
We spent one night here as a stopover on the way up to Scotland. Food at the hotel was delicious, however portions are a little on the small side for some of the dishes so either order an extra side or plan a 3-course feast there. We had room 12 which was lovely and homely. Lots of nice little touches throughout hotel like complimentary mints and sweets in jars. We'd stay again if we were in the area.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pete, Wigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotels don't exi....
I loved this hotel! So nice, right in the middle of a tiny village. It was perfect. Room was excellent, food was fantastic, staff were very friendly, locals were really good to chat to. The only thing that went against it (and it didn't stay a bad point for long) was the lack of signal. The only mobile provider around here is EE and even that is flaky. WiFi wasn't great either. Then I thought about how I'd disconnected and realised it didn't even matter. Felt even more relaxed!

10/10 Excellent

Elaine, Paisley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A refreshing break.
We had a wonderful 2 nights with great food in the evenings and first class breakfast each morning. It was perfectly situated for envigorating walks despite the wild weather.

10/10 Excellent

Claire, Rochdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend
Great staff, great food, lovely relaxing stay.

10/10 Excellent

Len, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and facilities Fantastic
Overall the Hotel was Excellent, Food and Staff Superb, and the Location of the Hotel was a plus being close to walks and sites to be visited If you are not on EE or ORANGE, then at present you do not have a phone connection. The Internet was fine downstairs but not good in bedrooms, however, no phones or internet - A BONUS..... This is throughout the village and not just the Hotel - sadly, soon it will be all upgraded, just waiting on permissions

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BLACK SWAN HOTEL
A beautiful Hotel in a lovely village in Cumbria I would recommend this hotel.

10/10 Excellent

C A, Oswestry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous mini break
We had a very warm welcome from staff who showed us to a wonderful room, with its own external door, so we could take our dogs out without disturbing the other guests. The dogs were welcome in the bar and spoiled by friendly staff and residents. The menu had a good selection of traditional and al a carte choices,with half portions available for the smaller eater. There was plenty of scope for special diets and personal preferences. Breakfast had plenty of choice and flexibility, the full breakfast was delicious and set us up for a days walking. Staff where very friendly and helpful without being intrusive, and had a good knowledge of the local area. Great area for walking from The Black Swan for all levels.

10/10 Excellent

Robert, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and hotel. Restaurant is superb. Will definitely be back

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Nice traditional small hotel We stayed in a suite which allowed some privacy as our son slept on sofa bed in lounge Breakfast cooked to order and good buffet selection We ate in bar good bistro style food

10/10 Excellent

iris, Billingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderful Romantic Treat
Not sure what to expect when we booked ie state of hotel or even exact geographic location. Very pleasantly surprised at how lovely the hotel is, the staff are very warm and friendly and the food and ale are superb. The Village of Ravenstonedale is absolutely delightful with friendly locals.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great country inn
Friendly and welcoming staff - nice atmosphere

10/10 Excellent

Andy, Market Rasen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay at the Black Swan
Just a one night stay on business, but all of the staff were incredibly welcoming and professional throughout. Had a great evening meal in the bar - fresh and tasty curry - and breakfast was excellent. Would stay here again, for both work and pleasure.

8/10 Good

Alan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulously decorated hotel
Fantastic hotel in a lovely location

10/10 Excellent

Rob, Newcastle.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home.
AS a lone 91yr old I found the staff very attentive therfore helpful. The ambience of the hotel I found relaxing. Food was excellent lovely menu.

10/10 Excellent

Jean, Bolton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely dog friendly Hotel in nice quiet location. Staff are friendly and food is fantastic, with an enormous full English breakfast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place
Great place fantastic food definitely worth a trip .

8/10 Good

Stephen, Colchester

Liked: Cleanliness, room comfort
A relaxing place to stay
Very relaxing. Good home cooking. Very friendly staff. Good car parking. A great location from which to explore the dales.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty, welcoming, busy, good food
In a pretty stone village in the middle of nowhere. Buzzing with activity - really popular. Choice of rooms, both excellent, well appointed and spotless. Good evening meal, top notch breakfast. Efficient and personable staff. Had some shockers elsewhere at this price. No hesitation recommending this one.

8/10 Good

Cary and Audrey, newcastle

Liked: Cleanliness, staff & service, room comfort
Lovely week
Quaint old hotel with modern comfortable rooms, although a little on the snug side. Exceptional food, beautifully prepared and presented. Staff were very friendly.

10/10 Excellent

S W, wigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent dog friendly hotel
Wonderful 2 day break very very doggie friendly and excellent food will deffo return here

10/10 Excellent

Rob, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overnight stay-wish it had been longer.Staff lovely,helpful and friendly.Food great.

8/10 Good

Calum, Stockton on Tees

Liked: Cleanliness, property conditions & facilities, room comfort
A nice hotel
Nice place, good food and lovely location

10/10 Excellent

Sheila, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem.
Had a lovely overnight stay on way home from a trip further south. Although not in a densely populated area it is well worth a visit. Menu choice worthy of top notch hotel and tasted great. Breakfast was an absolute feast in the morning. Spoilt for choice and so fresh.

8/10 Good

Ian, Ecton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Local and Hotel
Good country Pub/Hotel. We stayed on one of the rooms that back on the carpark, so not an inspiring view, so would insist that we stay in the main hotel next time (but we still had a nice room). We eat in the evening in the bar area, but you can have the same menu as the restaurant. Food was very good, service was very good and the choice of local ales was excellent. We travel to Scotland a lot and this is our prefect stop over to break the journey up. We had the last seat in the bar area on a rainy Monday night, so if you are coming over the weekend, I would book!

8/10 Good

John, Menston

Liked: Staff & service, property conditions & facilities, room comfort
Our stay in the hills..
Friendly staff in lovely surroundings. Food excellent and plenty of it!! Would have loved to stay longer.

10/10 Excellent

Jennifer, Staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find
Fabulous place to stay lovely family business run by really helpful people. Food is excellent both evening meal and breakfast could not be faulted, but beware if you stay for a long period I dread to think how much weight you would put on!! The breakfast is huge saved us eating for the rest of day. We would certainly return. Thanks for a great overnight stop.

10/10 Excellent

Andrew, Tutbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service made for an enjoyable, relaxing stay. Definitely return again.