Cypress Vacations from $572

Hotel is beautiful, employees nice, accessible Starbucks, parking very convenient across the street, dinner was great. Room #1 had no hot water. Moved to room #2 which had hot water but shower head shook when turned on and it sounded like a freight train was on the other side of the shower.

I had a great stay at the location due to the clean and spacious room.

Staff was nice but my room wasnot cleaned well at all still was trash from previous guest on floors and in tub aswell as whole big toe nail in bathroom by sink i was the only one in room whole stayso its not mine. I noticed the second morning and had got sick when i found it and while i was complaining to no benefit they said since im leaving sorry and they charged me a late check out while i was dealing my room floors not being clean aswell as door not shutting properly

Great staff and clean room

The property and room were fine. The breakfast was slim. The main issue is the hotel charged my credit card after I had paid Expedia for the room 5 days in advance. I had a 40 minute chat with Expedia and another 20 minute phone call to resolve the issue. The Expedia agent told me the hotel had charged Expedia’s virtual card for the room, but the hotel couldn’t see it and charged my card too. That is totally unacceptable, and should have been between the property and Expedia. Maybe next time, the hotel will contact Expedia and actually solve the issues and not make it my problem. I am giving the property benefit of the doubt that they weren’t trying to scam me. Barely.