1/5 Terrible
AISHA
Traveled with partner
Apr 25, 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I've ever stayed in. We let the covers back, and we immediately noticed the sheet was wrinkled. When pulling the covers back, there was a large stain. We called the staff in because we wanted them to see for themselves. The same person who checked us in was the witness. He changed the sheets. We had paid cash for two days. My husband requested the return of at least one night. We were denied. They provided two face towels and two large towels. The grounds of the property were actually littered with trash. The stair railing was dirty and felt gritty. We washed our hands immediately when we entered the room. A family of homeless people was sitting on the property with pillowcases for suitcases and grocery bags We should have asked for our money back and left from the beginning. The following day, the pros of the stay were the hotel maid who promised to bring better towels. She said because the guest stole the newer towels, all the towels were dingy. I took pictures of the bed and the grounds and plan on sending them to the headquarters of Howard Johnson. Our previous stays at other Howard Johnsons have been very pleasant.
Stayed 1 night in Apr 2022