2/10 Terrible
Jeanette
Traveled with family and small children
Dec 5, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
DONT LET THE PHOTOS FOOL YOU, if your wanting a hot breakfast made this is not the place, it’s a “grab-&-go” breakfast (which is another deception) they explain, you order at the desk and we’ll bring it out. so I’m thinking ok Covid reasons they don’t want everyone hands in the bowl of eggs and etc, NO. You literally have choice of cereal, fruit, yogurt, a bagel and a freaking little jimmy dean croissant that you have to warm up in the microwave! They literally had a worker come out with a brown paper bag. Now normally this wouldn’t bother me if it were not for the fact that I drove in from Amarillo for a soccer tournament where we have games all day and no time to cook so I decided to pay MORE $ to get a hotel w breakfast to save on time and make sure my kids eat before games. no I was sadly mistaken. If it were not for the kitchenette we wouldn’t have eaten, which I even thought ok a crappy pull out couch will be compensated with a hot breakfast and a home studio layout vs going to Wingate where I could have 2 proper beds and a hot breakfast for less than sonesta..Which yes, I’ll give them that I sure felt at home because had to cook my breakfast. the worst feeling was having my kids play their games without breakfast and feeling hungry until we could go warm up the dang cheap sandwich they gave us. which is only one each btw we tried for 2 each nope. room cards didn’t work had to redo those multiple times, no trollies, no made hot breakfast, surprise $100 deposit, 10am out