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Reviews of Hearthstone Inn Boutique Hotel Halifax - Dartmouth

3.5 out of 5
Hearthstone Inn Boutique Hotel Halifax - Dartmouth
313 Prince Albert Road, Dartmouth, NS

Reviews

7.8

Good

Rating 10 - Excellent. 343 out of 1002 reviews" "
Rating 8 - Good. 354 out of 1002 reviews" "
Rating 6 - Okay. 157 out of 1002 reviews" "
Rating 4 - Poor. 77 out of 1002 reviews" "
Rating 2 - Terrible. 71 out of 1002 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laurena

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Francine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man at the reception was very courteous and knowledgeable. The room was very clean.
Stayed 1 night in May 2024

10/10 Excellent

Arnold

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly receptionist. Nice room. Clean and comfortable
Stayed 1 night in May 2024

4/10 Poor

Falyn

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not bad for the price. You get what you pay for. Old building. In need of some updates. Ice machine was out of order. Cigarette butts every where on the ground in front of the building. Staff was friendly and polite.
Stayed 2 nights in May 2024

6/10 Okay

Wade

Liked: Staff & service
Stayed 4 nights in Apr 2024

6/10 Okay

Luiza

Traveled with family
Disliked: Amenities, property conditions & facilities
It needs a lot of renovations. Only one plug worked in the entire room. TV remote was broken. Shower made screeching sound when showering. Toilet took forever to flush. Pictures on website are very deceiving. I wouldn’t stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Muchael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely and clean staff are excellent in all areas and very helpful will definitely stay there again if in that area Thank you
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Traveled with partner
Disliked: Staff & service
Front end staff could be
Stayed 1 night in Apr 2024

4/10 Poor

Sachin

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Everything was average but the staff was very friendly. Thank you guys for warmth welcome
Stayed 1 night in Apr 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the chandeliers in the stairways.
Stayed 1 night in Apr 2024

8/10 Good

Marilyn

Traveled with group
Liked: Cleanliness, property conditions & facilities
My main reason for choosing the property is it's ease of access to the purpose of my visit. We have been staying there a few times a year for about 24 years, so I keep up pretty well with what's happening there.
Stayed 1 night in Apr 2024

2/10 Terrible

Ronald

Business traveler, Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
We stay one night, and never again!!! there were kids running around all night banging on everyone’s doors. We had a horrible night. We payed for 3 nights but we checked out Friday morning. I would never recommend this hotel to anyone. Further more I couldn’t even get a refund. There should be something done about this.
Stayed 3 nights in Apr 2024

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
Building is OK but older. Lack of outlets had us unplugging lamps to plug in chargers etc. Walls between units are very "thin" as we could hear our neighbors at times. A lot of little things that could use some work in the room. All in all OK, service was fine but not a great building.
Stayed 2 nights in Apr 2024

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness
Location wasn't too bad. Hotel interior had some good charm for the decor. We arrived very late at night, and room was not too bad looking, however we found a bed bug on a pillow. Went down to change rooms and the front desk agent came in from his car heavily smelling of marijuana. When checking out the next morning, the front desk showed usual token concern about the experience but nothing more.
Stayed 1 night in Mar 2024

4/10 Poor

Derek

Disliked: Cleanliness, property conditions & facilities
Blood on sheets doors were hard to open moved to another room coffee stains on bed was there 3 nights and no one came and changed sheets or new towels horrible experience
Stayed 3 nights in Mar 2024

4/10 Poor

LORI

Traveled with family
Liked: Staff & service
Disliked: Amenities
We had a terrible stay. On arrival the heat was extremely high in the room and had to put the AC on to cool it off , in March. The bed was too soft and very uncomfortable as well as the pillows.
Stayed 1 night in Mar 2024

10/10 Excellent

teri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very inteteresting decor, unique. Wonderful staff. Free parking!!! Reasonable rates. Close to malls, bridges attractions Food in pub was very good.
Stayed 2 nights in Mar 2024

4/10 Poor

Rae Lynn

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was clean and the bed was really comfortable but the room worn. The furniture had the edges scuffed completely off, the door had been pried open at some point and didn’t fit in the frame and could only be open and closed if you used your shoulder to push it. The toilet was missing bolts and didn’t flush well and there were chunks missing out of the drywall. The nearby ‘project’ type housing caused me concern but my vehicle was unharmed.
Stayed 1 night in Mar 2024

6/10 Okay

Valerie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was very comfortable and the staff was friendly and professional. Unfortunately the property is extremely dated. One light source in the room, a bedside lamp that was very dim. The bathroom fan is very noisy and again the bathroom was dimly lite. The biggest complaint was the limited number of wall sockets and the fact that anything plugged in would not say in the socket. This is a potential safely hazard!
Stayed 1 night in Mar 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Area around building required cleaning. Front of building needed upgrading to go with interior
Stayed 1 night in Mar 2024

6/10 Okay

Alex

Stayed 2 nights in Mar 2024

2/10 Terrible

Johanna

Stayed 1 night in Mar 2024

10/10 Excellent

Malcolm, Cornwall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Cozy, Comfortable place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Prabhdeep

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Mohammed

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 6 nights in Feb 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best area but it’s ok ,close to everything and the price was fair.
Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

lelah

Stayed 1 night in Feb 2024

10/10 Excellent

John h

Stayed 1 night in Feb 2024

10/10 Excellent

Joan, Aylesford

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen staff excellent. Front staff could be better!
Stayed 2 nights in Feb 2024

6/10 Okay

Ryan

Stayed 2 nights in Feb 2024

8/10 Good

Lilin susa oonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good clam quite
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Spot
Great stay at a unique hotel, older rooms and furniture with some modern amenities. Great little pub, good food and fun locals around.
Stayed 2 nights in Jan 2024

6/10 Okay

Kathy

Stayed 1 night in Jan 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

William

Stayed 1 night in Jan 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Roman

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

8/10 Good

Winston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast tea and coffee was cold.
Stayed 1 night in Jan 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, hard area for parking.

10/10 Excellent

Wendy

Traveled with partner
Liked: Amenities
Have stayed here many times. Not the fanciest but clean. Has wonderful antiques and tasteful Decor.
Stayed 1 night in Jan 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was falling apart
Stayed 8 nights in Dec 2023

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Clean , comfortable
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Divya Sree

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023

8/10 Good

Christopher

Stayed 2 nights in Nov 2023

2/10 Terrible

Silvana

Stayed 1 night in Dec 2023

6/10 Okay

Nancy

Stayed 1 night in Dec 2023