Lobby sitting area

Reviews of Tinhat Boutique Hotel and Restaurant

3 out of 5
Tinhat Boutique Hotel and Restaurant
407-B Artiaga Street, Davao, Davao del Sur

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 49 reviews" "
Rating 8 - Good. 21 out of 49 reviews" "
Rating 6 - Okay. 15 out of 49 reviews" "
Rating 4 - Poor. 3 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Jason

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Satisfied
Friendly staff, delicious lechon manok you must try it..
Stayed 2 nights in Feb 2020
Response from The Tinhat Team on Feb 28, 2020
Thank you very much, Sir Jason, for your kind words. Wishing you the best! Warm regards.

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and friendly. The food was great. The 2 queen rooms we stayed in was very clean and beds were soft and linens and towels were white as snow. The comforter and pillows felt as if they were new. The air conditioning was super cold. The wifi was excellent speed. The cable tv was good, it had alot of American tv channels. The room service delivered in 30 minutes. In our first room the electricity stopped working as if a breaker went bad, without any hesitation they put us in another room and helped carry our stuff. There is a 7 eleven next door and the street food at night is 15 minute walk. I would definitely recommend and stay there every visit.
Stayed 11 nights in Feb 2020
Response from The Tinhat Team on Feb 19, 2020
Dear Sir, Mabuhay and Madayaw! Thank you for your kind comments. It’s a pleasure to have you with us. We are looking forward for your future stay and hope to deliver better things for your delight. Wishing a lovely day! Warm regards.

10/10 Excellent

Rona, Cagayan de Oro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, walking distance (5mins) to Roxas Night Market and ADDU. I requested for a large single bed and got it, it was exquisitely comfortable. Toilet was big except that it needs more scrubbing, it's still clean for a budget hotel standard. Amenities are complete, there was even a robe, mini-bar, and iron plus lots of hangers. Place is beyond average for a standard hotel. Unfortunately I wasn't able to avail of the complimentary breakfast as there were technical issues on Expedias end, I got a refund for it though.
Stayed 2 nights in Dec 2019
Response from The Tinhat Team on Jan 6, 2020
Thank you very much for your kind review. Hope to see you again, soon.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The room is just fine for 2 person. Beds on twin bedroom are too small for a big guy or a tall guy like me. Curtains don't provide total darkness like what they advertise otherwise you will get a good sleep even when the sun is up. There were noise coming from the pipeline in the bathroom and it will disturb your sleep, you need to turn off the main switch for it to keep silent. Restaurant takes too long to serve food so order it in advance. Overall, it was a satisfying staycation.
Stayed 3 nights in Apr 2019
Response from The Tinhat Team on May 1, 2019
Thank you for your honest review. Rest assure that we will keep on improving on things that need to be done in order to keep on delighting our customers and guests.

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds.
Bed is very comfortable, AC unit is a bit old and beat up, but of the split type, so quiet. Good hot water unit in the shower. TV is flat screen type and works okay, good cable channels. I didn't eat in the restaurant but the room service is available and was okay. Pretty good wifi.
Stayed 4 nights in Mar 2019
Response from The Tinhat Team on Mar 23, 2019
Hi Shawn, Thank you for your honest review. We highly appreciate it and hope to see you again in the future. Have a nice day! Warm regards.

6/10 Okay

MUHAMMAD DANIAL

Liked: Cleanliness, staff & service, room comfort
Outstanding services through the customer service desk and the waitresses best services ever.Hotel room clean in satisfactory status.
Stayed 3 nights in Mar 2019
Response from The Tinhat Team on Mar 18, 2019
Thank you, Mr Muhammad for your honest review. W e will continue to strive more for our guest's satisfaction and comfort.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Tinhat Team on Mar 1, 2019
Thank you.:)

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The price was good. The resteraunt was delicious. The room was dirty. The toilet seat had not been cleaned. There were blood red stains on the sheets. The hotel listed itself as an airport hotel but it was far and the cost for a shuttle seemed less than reasonable.
Stayed 1 night in Feb 2019
Response from The Tinhat Team on Mar 1, 2019
Hi Anonymous (wish to know the real name for proper action), Thank you for your feedback. It is sad that you were not happy during your stay at Tinhat. The management hope to receive the dissatisfaction at real time to be able to address it promptly and in the proper venue. Anyhow, this will be noted for future reference. Regards.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from The Tinhat Team on Apr 1, 2019
Thank you, we will keep improving the best as we could.

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2019
Response from The Tinhat Team on Apr 1, 2019
Thanks, your rating is highly appreciated.

8/10 Good

Verified traveler

Stayed 6 nights in Feb 2019
Response from The Tinhat Team on Apr 1, 2019
We highly appreciate your feedback and we will keep our services on tiptop shape as much as we could.

8/10 Good

R

Liked: Staff & service, property conditions & facilities
The room was nice.
Stayed 2 nights in Jan 2019
Response from Tinhat Team on Feb 1, 2019
Thank your very much. We appreciate your feedback.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
Staff are polite and accomodating. The room is a bit small with a dim light.
Stayed 2 nights in Jan 2019
Response from Tinhat Team on Feb 1, 2019
Thank you very much. We appreciate your feedback and we will keep on improving.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from The TINHAT Team on Jan 8, 2019
Thank you for your honest review. Kind regards.

10/10 Excellent

Ginalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from The Tinhat Team on Jan 7, 2019
Thank you for your excellent review on us, Ms Ginalyn. Looking forward to welcome you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Accommodating
I enjoyed my second stay at Tinhat with my family. It was a pleasant experience. The hotel staffs were very helpful and friendly. They provided good service in maintaining the cleanliness of the room. The hotel food was extraordinary. I will definitely recommend Tinhat to my friends.
Stayed 6 nights in Nov 2018
Response from Tinhat Family on Dec 23, 2018
We highly appreciated your honest comments. Hope to welcome you back, soon. Happy Holidays!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Thumbs up
This is my second stay and I must say that they are now more attentive to my needs, e.g. transportation. My first sat was a disappointment as no help was extended by the personnel when I requested for a taxi. Perhaps they were just busy with the other guests at that time. This one however was different. The front desk was very accommodating. Room was great and so is their food. Plus, the guard readily requested for a taxi upon checking out. Keep it up!
Stayed 1 night in Oct 2018
Response from Tinhat Team on Nov 1, 2018
It's with great pleasure to serve you better, sir. Thank you very much for your kind comments.

6/10 Okay

NBK, Ph

Liked: Staff & service, room comfort
Disliked: Cleanliness
its an ok hotel, not bad for the prices. thank you
Stayed 2 nights in Sep 2018
Response from Tinhat Team on Nov 1, 2018
Thank you for your comments. We will continue to do our best to serve our valued guests and enjoy their stay at Tinhat.

8/10 Good

Lenette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Tinhat Team on Nov 1, 2018
Thank you, hope to welcome you back, soon, Ms Lenette. Kind regards.

6/10 Okay

James, Florida

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There is no question that the Hotel has no bathroom vent when the hotel was built, therefore the sewer smell backs up into the room. When I blocked all the drains in the bathroom the sewer smell was gone. To be sure if it were not for the sewer smell the room would have been excellent in all respects as was the hotel and restaurant. I would stay there again, bringing 3 rubber pads to block the three drains in the bathroom.
Stayed 2 nights in Sep 2018
Response from Tinhat Team on Nov 1, 2018
Thank you for your comments, Sir James. It is noted and we are doing action on this matter. It is sad that the City Sewerage System is not excellent, however, they are doing improvements and repairs as well as periodic cleaning now on top of our maintenance system. Looking forward to welcome you again at Tinhat.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
HOTEL IS OKAY , BUT THE PROBLEM BATHROOM IS DIRTY NOT CLEAN PROPERLY
Stayed 1 night in Sep 2018
Response from Tinhat Team on Nov 1, 2018
Thank you for your comment. We regret that we got you disappointed on bathroom condition. It was noted and actions were already taken to the staff responsible for it.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2018

8/10 Good

HIROKAZU

Liked: Staff & service, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
I liked it there but I know not everyone will. They have a good smoking area on the rooftop. The restaurant next door served decent food for breakfast, lunch and dinner! The location was ok as there's a 711 next door and a laundry shop! It's pretty close to San Pedro church and the night market. Pedicabs are right out front... Jeepney's and taxis always drive by since the hotel is on a main road. The room was pretty good. Great wifi, tv channels were always clear! The only complaint was a clogged up or a slow draining sink in the bathroom!
Response from Tinhat Team on Apr 17, 2018
Thank you very much Joshua for your genuine comments. Location wise, you've got it right! We apologise for the clogged up as the second floor area is due for renovation and hope to have it ready, soon. Wishing a wonderful day.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Two star - so set your expectations
It is a two star hotel so set your expectations accordingly. The price is right for what i needed, but no maid service for the 3 days so i had to use the same towel and they charge for the mini-bar which only had coffee, water and some juices. I think it should have been a free coffee.
Stayed 3 nights in Mar 2018
Response from The Tinhat Team on Mar 22, 2018
Hello Anonymous, Thank you for your review. While it's not true that we do not have maid service for 3 days as you claimed, we would like to address this issue in a reasonable manner that will give us the chance to be heard of. We do have housekeeping staff to do service to guests. It's with a big regret that you didn't take time to ask any of the staff for replacement of your towels when you need to do so. We have a round the clock staff to serve the needs of the guest when there is any request and hotel policy to follow. And for 3 days that your towels were not replaced at all was such in a ridiculous situation. Foremost in Tinhat is our exceptional and highly personalised service and amenities that we are known for that keep us ahead of any hospitality service and value for money in the city. It is just so sad that you did not give us the chance to correct the fault as you claimed while you were in the premises by calling our attention to address any problem the you may have in an appropriate manner. We always have an open communication to our valued guests directly through the reception staff and in-room telephone by informing or reporting us any thing that you need and service that you want to address of. Appreciated your comment and hope to be given a chance again to serve you better.

8/10 Good

alfredo

Liked: Staff & service, room comfort
Nice hotel in davao
Nice bed confortable aircoon it ok no noise spend 3 day relaxing
Stayed 1 night in Jan 2018
Response from Jecjec on Feb 13, 2018
Thank you, sir, for the positive comments. We will continue to improve for your comfortable stay at Tinhat. Kind regards.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Jecjec and The Tinhat Team on Feb 13, 2018
Thank you for your honest review. Rest assure we will strive to improve things that you were not happy about. Hope to reconsider the property inspire of setback in the future. Kind regards.

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Wifi needs improvement.
It was a nice hotel that could have been better if the wifi worked better. It is central to most things and very tidy.
Stayed 1 night in Aug 2017

6/10 Okay

Randall

Disliked: Staff & service, property conditions & facilities, room comfort
There are better options
Example of the service: I asked for a face towel, and was given what was essentially a rag, which ripped the first time I tried to use it. Food wasn't very good. It was cheap, so you get what you pay for.

6/10 Okay

DC, Quezon City

Liked: Cleanliness, staff & service, room comfort
Comfy Hotel
what i liked about the hotel: 1. Bed, pillows, sheets 2. Refrigerator in the room 3. Flat iron and ironing board in the room 4. Room rates with compli breakfast 5. Very polite and accommodating staff 6. Bathroom has toilet bidet spray 7. Bathroom has water heater What i did not like: 1. Bathroom shower drain hole- kinda weird drain hole...it's outside the shower enclosure 2. Parking-street parking 3. WiFi connection-weak connection. I stayed on the 2nd floor. 4. Too few lights... i think the room could use another bulb near the closet

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near @ ecoland
Very comfty bed clean and the hotel staff are very accomodating....

4/10 Poor

RD, Seattle, WA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don't believe everything you read...
Was exaggerated in quality like most hotels in Davao, but as they go not as bad as some.

10/10 Excellent

JASMINE, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like staying with extended family
We had a great stay here. The rooms are a little more on the rustic side, but I think that adds to the charm of staying here. It feels like you're living more like a local than as a tourist. The staff is very friendly and accommodating, and they made sure every need of ours was met at all times. There is a restaurant on the ground level that serves traditional Filipino food, and their specialty is roasted halal chicken. You can watch the chickens rotate on the spit, so you know it is fresh. Be sure to try it! The prices of the dishes are very reasonable. The hotel is a simple place, and some parts of the hotel are a little run down, but the place is kept very clean, and it feels like you're staying with your Filipino aunts and uncles. If you want more of a luxurious experience, definitely stay at one of the luxury hotels in Davao. If you want more of an authentic Filipino experience, stay here. I think the price of the room is very reasonable and the location is great for grabbing tricycles and jeepneys. At the end of the street there is even a laundromat that does wash and fold at very good prices with your clothes ready for pick up the next day. The hotel also can coordinate having a private driver bring you around to see the sights like Eden Nature Park, Malagos Garden and the Philippine Eagle Park. They can also call you a taxi whenever you need one.

8/10 Good

dhenz, cavite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, stayed for 5 nights and the staff are very friendly

8/10 Good

Abraham, San Diego, CA

Liked: Cleanliness, staff & service
Decent budget hotel
Overall it was a decent hotel. My one main complaint was that the aircon was not working properly.

6/10 Okay

Kriselissa, New Zealand

Liked: Staff & service
Disliked: Cleanliness
Smoking area
Looking for a place close to town, this is the hotel for you. Davao City is known to be a non smoking City but this hotel has a smoking area (which is very nice) because majority of the establishment in Davao City has no smoking area.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lit super confortable
Stayed 2 nights in Jan 2020
Response from Tinhat Team on Feb 5, 2020
Thank you for your kind review. It’s a pleasure having you at Tinhat. Regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from The Tinhat Team on Dec 5, 2019
Thank you very much. Looking forward for your future stay with us. Have a nice day!

8/10 Good

Kiniongi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Davao city
J’ai une une grande chambre au 4 eme etage pas d’elevator avec vu sur le quartier! Frigo, bouloir, eau chaude dans la douche, un petit resto sympa pas cher juste a coté
Stayed 4 nights in Mar 2019
Response from L'équipe Tinhat on Mar 29, 2019
Bonjour! Merci beaucoup. Bonne journée.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Tinhat Team on Feb 16, 2019
Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Tinhat Team on Feb 16, 2019
Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Tinhat Team on Feb 16, 2019
Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
隣に、薬局、セブンイレブン、日本食堂があり、大変便利でした。 この旅で初めてお湯シャワーが使え、テレビも衛生でアジアカップも観れました。 冷蔵庫も、電気ポットも使え満足です。 ただ、水回りがもろく、蛇口ももろいです。
Stayed 2 nights in Jan 2019
Response from Tinhat Team on Feb 1, 2019
Thank you very much. We appreciate your review.

8/10 Good

Toru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
愛煙家にはオアシスのホテル
ビールとタバコが好きな私にはいいホテルでした。 こちらにお世話になる前は別のホテルに滞在したんですがタバコが吸えずホテルの敷地外のスペースで隠れて吸ってました。 しかしここには4階にタバコスペースがあり部屋も4階だったので助かりました。 エレベーターが無いのが大変でしたが、、、 冷蔵庫が部屋に付いており隣のセブンイレブンで買い込み冷たいビールが飲めました。 しかし初日の冷蔵庫があまり冷えなくって夜中になって気付きましてフロントに伝えたところすぐに交換してもらえました。 ベットは清潔ふかふかで心地よく眠れました。 4階から1階のレストランを使うのがめんどくさかったのでルームサービスを毎回利用させてもらい楽をさせてもらいました。 少し古さを感じるホテルですがスタッフの対応も良く2泊の予定を4泊にさせてもらいました。
Stayed 1 night in Nov 2018
Response from The Tinhat Family on Dec 1, 2018
It's such a pleasure to have you with us at Tinhat, Mr. Toru. Looking forward to have you again, soon.

6/10 Okay

Verified traveler

一人旅には十分
セブンイレブン徒歩1分、ランドリー徒歩2分、ナイトマーケットも近いし無難な感じ。
Response from Jecjec on Aug 29, 2018
Thank you, Sir, for providing more information for our future guests. Looking forward to welcome you, soon.

4/10 Poor

erich, A 3100 St.pölten austria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
höchstens 1 Stern Hotel
wir haben nur eine Nacht verbracht alles sehr alt Bad schmutzig in europa höchstens 1 Stern hotel