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Reviews of Lotus Boutique Inn & Suites

3 out of 5
Lotus Boutique Inn & Suites
505 South Atlantic Avenue, Ormond Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 433 out of 1198 reviews" "
Rating 8 - Good. 332 out of 1198 reviews" "
Rating 6 - Okay. 213 out of 1198 reviews" "
Rating 4 - Poor. 112 out of 1198 reviews" "
Rating 2 - Terrible. 108 out of 1198 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ted

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the property is an older property, the room was clean and appeared to be well taken care of. The mattress was firm, but not hard, and was comfortable. The associated we're friendly and helpful. I would definitely stay there again, if in the area.
Stayed 1 night in Apr 2024

8/10 Good

Carl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was on the budget end , but was clean and staff was good. lacking in the breakfast area, no cereal only yogurt and muffins. we enjoyed ourn stay and got breakfast from other places.
Stayed 4 nights in Apr 2024
Response from Hotel Manager on May 1, 2024
Hello Carl,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we lacked. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

10/10 Excellent

Tracie

Traveled with family
Parking isn’t good
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 1, 2024
Dear Tracie,Thanks for the stay and the positive feedback.We will definitely address your concerns about the parking. Guest feedback is essential for us to improve our services.You can expect a further improved stay next time.I look forward to welcoming you again.Sincerely,Hotel Manager.

6/10 Okay

Dawnel

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Beach front with. Pool and fireplace is amazing! However, the rooms were very very dirty. Blood and mold on the curtains and ceiling is very unacceptable. The state on their website that they offer breakfast but that is a bit of a stretch, I wouldn’t even consider it a continental breakfast. I expressed my concerns to the front desk but nothing was done about the uncleanliness of our room. Very disappointed.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on May 1, 2024
Dear Dawnel,Thank you for your stay and for taking the time to give us your feedback on our property. We are extremely sorry for each of the negative experiences you had at this hotel, as you have mentioned. Our apologies for all the issues you encountered during your stay, but this is certainly not the kind of guest experience we want you to have. Your concerns will be thoroughly investigated with our team, and management to ensure effective actions are taken to resolve each of the issues. We request your understanding and consideration to give us another opportunity, and we don’t want you to have a negative impression of our hotel. We hope that you will consider it favorably.Sincerely, Hotel Manager

4/10 Poor

Fabio

Liked: Cleanliness
Room 116 was the worst experience of my life. Noisy from both sides of the room. I tried to end my stay early due to discomfort with the noise and cars Headlights going though the curtains all night and wasn’t allowed to. I tried to upgrade my room but the staff tried to charge me more than the online price for that room. Terrible experience!
Stayed 17 nights in Apr 2024
Response from Hotel Manager on May 1, 2024
Dear Fabio,We apologize for the inconveniences you have faced. We are investigating the issue you have mentioned and will take strict actions to resolve it. I request your understanding and appreciate your patience. Your feedback is important to us, and you will have a seamless stay next time. I look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Excellent

Luis, Miami

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 29, 2024
Hello Luis,Thanks for the stay and the great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews, which motivates us to serve better.I look forward to welcoming you again.Sincerely Hotel Manager.

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended this property
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 29, 2024
Dear Roberto,Thank you for the stay, positive feedback and appreciating the hotel.We are very happy to hear that and privileged to have you as a guest.We look forward to welcoming you again.Regards,Hotel Manager.

8/10 Good

Karey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable quieter property, we had a nice overnight stay.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 29, 2024
Hello Karey,Thank you for the stay and the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to having you back many more times in the future.Sincerely,Hotel Manager

10/10 Excellent

Yoma

Liked: Cleanliness, staff & service, property conditions & facilities
We got the king jacuzzi suite very nice only thing was jacuzzi needs a little bit of a redue there was cracks in it other then that very lovely place get a beach view for the best experience
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 29, 2024
Hello Yoma,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

4/10 Poor

Lee, Oakdale

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I know the area is recovering from past hurricanes but the door did not lock from inside, window curtains were falling off rode, rust on anything that was metal, phone line was not working, bed frames were all chipped, windows were dirty and very limited parking. We just stay because it was right off the beach and did not want to deal with hassle of finding a different hotel at last minutes. Would NOT recommend for anybody.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 29, 2024
Dear Lee,Thank you for staying with us and also for sharing your valuable feedback. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. We look forward to welcoming you back and we are confident that you will see a better version of us then. Sincerely, Hotel Manager

8/10 Good

Antonela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 29, 2024
Dear Antonela,We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you for choosing our hotel, and we hope to see you again soon!Sincerely,Hotel Manager

10/10 Excellent

Steve, Winter Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like the rooms have just been re modeled..property is very clean, fabuloso is a very clean smell..Pool area is clean and well kept..
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 26, 2024
Hello Steve,Thank you for your recent stay at our property. We truly value the opinions of our guests. Providing our guests with the best possible hospitality and experience has always been our mission! I am happy to read that you had a nice time during your stay.It has been an honor to have you as a valued guest. I look forward to seeing you back again. Sincerely,Hotel Manager

8/10 Good

Mary, Wellsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the beach and the balcony with our room was a perfect place to be when we had enough sun. The view was gorgeous! Although there was an elevator to get to our room, you had to use steps to get to the beach, so that is hard for older people or handicapped people. The shower did not have a lot of pressure and you had to turn the shower head towards the wall so it didn't leak through the doors onto the floor. Otherwise, it was a great place to stay!
Stayed 4 nights in Apr 2024
Response from Hotel Manager on Apr 25, 2024
Hello Mary,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

10/10 Excellent

Cheyenne

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 26, 2024
Hello Cheyenne,Thank you for the stay and the feedback. I am confident that you had a great stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again.Sincerely,Hotel Manager.

10/10 Excellent

Kathryn, Grayling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the view and access to businesses.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 25, 2024
Dear Guest,Hello Kathryn,Thank you for the stay and for appreciating the location and view of the hotel.We are very happy to hear that and privileged to have you as a guest. We look forward to welcoming you again.Regards,Hotel Manager.

8/10 Good

Rosalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Rosalia,We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you for choosing our hotel, and we hope to see you again soon!Sincerely,Hotel Manager

10/10 Excellent

Shantina

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Shantina,Thank you for the feedback. I'm glad to hear that you enjoyed your stay here with us.Our goal has always been to give our visitors the finest hospitality and experience possible. We genuinely cherish our customers' feedback. I'm looking forward to your return.Sincerely,Hotel Manager

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking for our motorcycles. Nice and friendly
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 21, 2024
Hello Steven,Thank you for the stay and the nice comments.It is good to know that you had a satisfactory experience.It is a privilege for us to have guests like you.We are looking forward to your next visit.Sincerely,Hotel Manager.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good time
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 21, 2024
Hello Joseph,Thanks for your stay.It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.Sincerely,Hotel Manager

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I bought the hotel stay for my parents for Mother’s Day. They came home this am and had nothing but great things to say. They said everyone was so pleasant and nice. My mom even complimented the chairs on the balcony so she could watch the ocean in the morning with her coffee. They both seemed relax and happy. They also said it was dog friendly they were debating on taking my dog next time.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 21, 2024
Hello Kimberly,Thank you for the stay and the nice comments.It is good to know that you had a satisfactory experience.It is a privilege for us to have guests like you.We are looking forward to your next visit.Sincerely,Hotel Manager.

10/10 Excellent

aracelys

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have been renewered, Hot Tub wasn’t working property don’t like it.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 19, 2024
Hello Aracelys,Thanks for the stay and the feedback.Your comments are important for us.I regret the inconvenience, however. We will investigate your observations and communicate with the concerned for corrective action. You can expect a trouble free stay next time.Please do visit again. Sincerely,Hotel Manager.

10/10 Excellent

Kathryn, Grayling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean was great, too many barking dogs.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 19, 2024
Hello Kathryn,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

10/10 Excellent

DOMENIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lenworth is the best ever guest service!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Domenic,Thank you so much for your kind words and for recognizing Lenworth's exceptional guest service. We are thrilled to hear that you had a wonderful experience during your stay with us. Providing excellent service is our top priority, and we will be sure to share your feedback with Lenworth and the rest of our team.I look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Lori,Thanks for the stay and your appreciation with a five-star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

6/10 Okay

Cora

Traveled with family
Honestly, the place was nothing to brag about. The room was ok, its a continental breakfast, aka muffins, bananas, apples and coffee. The only thing about this room that was great, was the view and location. 5 minutes from Daytona and 1 hour from St. Augustine
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Hello Cora,Thanks for your stay and the feedback telling us about the positive and negative aspects. My apologies for the inconvenience. We shall work on a priority to improve the said areas based on your observations. Guest feedback is important to us for betterment. I hope to welcome you again soon.Sincerely,Hotel Manager.

10/10 Excellent

thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Staff. Great location. Great views.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear Thomas,Thank you for the stay and for appreciating the location and staff.We are very happy to hear that and privileged to have you as a guest. We look forward to welcoming you again.Regards,Hotel Manager.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Need to improve in room coffee and coffee cups in the room . Not much for breakfast options
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 13, 2024
Hello John,.I have noticed your feedback and appreciate your valuable suggestions . We will check and take effective actions for the further improvement of breakfast choices. Guest satisfaction is important to us. I look forward to your next visit.Sincerely,Hotel Manager.

8/10 Good

philip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Advertised as having a bar, false no bar. Free Breakfast Banana or Muffin not really a Breakfast. Staff pleasant enough.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 13, 2024
Hello Philip,We have noticed your feedback and regret the breakfast.Your reviews are important to us.We shall check and take corrective steps on priority.Nice to see the praise for our staff.Customer satisfaction is important to us.Please do visit us again.Sincerely,Hotel Manager.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, room good, had everything needed. Great area right next to beach. Highly recommended
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 11, 2024
Hello Karen,Thanks for the stay and great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager.

10/10 Excellent

Donna, Smiths Station

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the fact that the property looked EXACTLY like the photos online..... very nice ❣️Parking lot is a little compact but there is additional parking across the street. Pool is not heated but was very clean and big enough for several groups of kids or adults to enjoy. The room was spacious and very nice..... very clean ❣️And the staff were extremely helpful and so friendly.....I will definitely stay there again ❣️
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 11, 2024
Hello Donna,Thank you for the stay and the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to having you back many more times in the future.Sincerely,Hotel Manager

6/10 Okay

Trisha

Traveled with partner
Liked: Staff & service
Disliked: Amenities
I like that it was on the beach! They need to better mattress for the beds. And the fridge stinked. I saw the crowed that stayed there was a little sketchy. The staff was so nice. But our favorite part it was on the beach!
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear Trisha,Thank you for your stay and feedback regarding your recent stay at our property. I have noted your comments about what you liked and disliked during your stay. My apologies. We will further improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.

6/10 Okay

Emily

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs fixing and cleaning badly
Stayed 4 nights in Apr 2024
Response from Hotel Manager on Apr 6, 2024
Hello Emily,Thank you for your stay and feedback regarding your recent stay at our property. I have noted your comments about what you liked and disliked during your stay. My apologies. We will further improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Kaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Kaya,A hearty thanks for your stay and the five-star rating. We feel blessed to have you as our guest, and we value your business for choosing us. Our team assures you of the best of our services at all times.Sincerely,Hotel Manager

6/10 Okay

Diane

Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Diane,Thank you for your stay and the three stars. From an improvement point of view, we look for specific comments about what you liked and not. You will have a better experience next time.Sincerely,Hotel Manager.

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 6, 2024
Dear Cheyenne,Thanks for the stay and your appreciation with a five-star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

4/10 Poor

Jane

This was the dirtiest place I’ve ever stayed in and was not a DA compliant. The bathroom was dirty. The windows were dirty. The floor was dirty, and the front desk was very unfriendly.
Stayed 8 nights in Mar 2024
Response from Hotel Manager on Apr 5, 2024
Dear Jane,Thank you for your recent stay at our hotel and giving us the feedback.I apologize for failing to meet your expectations. Your satisfaction is important to us and we will make improvements to ensure an exceptional experience next time. I hope that you will consider staying with us.Sincerely,Hotel Manager.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 3, 2024
Hello Brenda,Thanks for the stay and your appreciation with a five-star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 Excellent

Chasity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Hello Chasity,Thank you for the stay and the feedback. I am confident that you had a satisfactory stay, looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our top priority. Please stay with us again.Sincerely,Hotel Manager.

10/10 Excellent

Angela Denise

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, easy access to the beach right out back.
Stayed 4 nights in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Hello Angela,Thank you for the stay and the nice comments.It is good to know that you had a satisfactory experience.It is a privilege for us to have guests like you.We are looking forward to your next visit.Sincerely,Hotel Manager.

4/10 Poor

Wilmer O

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Hello Wilmer,Thanks for the stay, but sad to see the two stars. My apologies for all the inconveniences. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager.

10/10 Excellent

Robert

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Average
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Hello Robert,Thanks for the stay and the feedback.Your comments are important for us.We will definitely work on your observations.You can expect a further improved stay next time.Please do visit again. Sincerely,Hotel Manager.

10/10 Excellent

Emmanuel

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Hello Emmanuel,Thanks for the stay and your appreciation with a five-star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometimes it’s hard to get everything you expect online but this one worked out great
Stayed 6 nights in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Hello Patrick,Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain, will be encouraged by your remarks. We continuously strive to exceed guest expectations. We look forward to serving you in the future.Sincerely,Hotel Manager

6/10 Okay

Jenna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great pool and hot tub.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Hello Jenna,Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your positive comments and are happy to hear you had a pleasant stay with us. We are waiting to welcome you back soon.Sincerely,Hotel Manager

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, staff & service
Poor water pressure Very uncomfortable bed
Stayed 5 nights in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Hello Jonathan,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

6/10 Okay

Miguel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Poor quality for the price
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Hello Miguel,I am very sorry to hear that we could not meet your expectations. My apologies for the problems you experienced. Our team will resolve the issues as quickly as possible. We shall ensure that you have a pleasant stay next time. I look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

ELISABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Something of a gem - great location!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Hello Elisabeth,Thank you for the stay and the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to having you back many more times in the future.Sincerely,Hotel Manager

8/10 Good

Wilmarie

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Smoke odor in the rooms.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Hello Wilmarie,Thanks for the stay and the feedback.Please accept my apologies for the inconveniences.We will definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Sincerely,Hotel Manager.

8/10 Good

Mark

Traveled with family
Hot tub bubbles not working, workers on roof very loud until late evening, dripping hot tarmac on pool area and stairs leading to our room.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 24, 2024
Hello Mark,Thanks for the stay and the feedback.I sincerely regret all the inconveniences. My apologies.We will definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager

8/10 Good

Jennifer

Traveled with partner
Liked: Staff & service
First the good. The outside area by the pool and Oceanside is beautiful and well kept. The little fire pit was so cute! The walk ability to the beach was lovely. The bad - We stayed in room 117 which had a gap in the door where you could see light which was unsettling. I was afraid someone was going to break into our room. There were also plaster patches on the wall that hadn't been painted over, our curtains were ripped at the top and the door was rotting at the bottom in the bathroom. The fan did not work in the bathroom which is probably why the door was rotting. If you're not going to be in your room much and you want a cheap place that's on the beach this place is fine. It served its needs for us. But if you're looking for a nice place to lay your head I would look elsewhere. That being said, we did have a nice time and the staff was very nice. The breakfast was lacking, it was basically juice, different coffees, yogurt and some fruit which is fine if you're not looking for much. I will say again though, the outdoor area is beautiful and we really enjoyed going out every morning with our coffee and people watching at the beach. The fire pit area was also very lovely.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 24, 2024
Hello Jennifer,Thank you for your stay and feedback regarding your recent stay at our property. I have noted your comments about what you liked and disliked during your stay. My apologies. We will further improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.