Deftera Vacations from $535

Staff were really friendly and polite. Especially the lady at the bar who gave me a complimentary hot chocolate. Breakfast buffet was lovely, staff answered our questions and were helpful. Room was clean and big, only downside was it was really warm at night but we were given a fan which was helpful. The toilet was difficult to close/lock but it was fine as we are family sharing the room.

A great property, however the basement room was made unusable twice from flooding after a thunderstorm.

The room was very big and clean and nice decor. All extras needed. All the staff were very helpful and happy. Pools were excellent. There were no ramps for wheelchairs. People on half board had to walk up to some shops to get a sandwich. It would have been nice if some wrapped sandwiches were for sale in hotel. Enjoyable stay.

This holiday was an extra one for us so we didn’t research much about the hotel/surrounding area. We also travelled out of season in April so A La Carte restaurants were closed and the outdoor pool was very cold! Our room was spacious, clean and easy to access on level 1. Took a while each day for house keeping to clean our room (sometimes 5pm) so not always easy to go back to the room to relax in the afternoon if it wasn’t done. Buffet style food everyday, although fresh and nicely presented (especially the salads), did get a bit samey. The walks along the seafront were easy and flat and the bar area by the outdoor pool was kept clean, Natasha one of the bar staff always had a smile for you and very accommodating. Likewise the waiting staff in the restaurant, very friendly and helpful. There was an incident in the outdoor pool and if it wasn’t for a guest member (nurse), there would have been a fatality. No medical equipment (defribulator, oxygen etc) was visible and the lifeguards were not paying attention to the pool, therefore, took ages to respond. The manager Anthony did take the incident seriously and hopefully will now take steps to better train lifeguards and position them for better viewing of the pool (not on the bridge and no mobile phones) It will not stop us from returning or recommending to family and friends. However, we will be highlighting not to rely on other people for safety around any pools.