Doncel Vacations from $423

very well worth the money, great amenities close to everything felt safe

Great staff service, specially bar staff by the pool (Arickson and Sandy), good pools and beach. Regular to mediocre food, buffet was ok but a la carte Mexican restaurant was awful, consider to have a real Mexican menu and cook it properly. Reception staff, we are conflicted, front desk lady was really professional, however, guy at the front desk kept trying to be funny and was being kind of mean. We were bored by the 2nd night, shows on the theater were fun but in a cringe way. Theater was also really hot. Not too much entertainment and no information was given about itinerary and other activities. Premium drinks were good, I could say best drinks of any all inclusive I have been. Disappointed for the reservation system, on the sheet they gave us, it says that reservations has to be made before 3:00pm to get one and we went before noon to get a reservation on the International Restaurant and was supposedly full. Hotel was clean and good for pics. To be really honest, experience was good not great. Not sure if we would like to come back.

Not enough entertainment and not enough food choices

Nice place to stay, rooms are renovated clean good AC , I love the shower, pools, beautiful love it, the food very good, I’ll go back again, love it

I arrived at the property and checked in. When I walked into my room a strong odor of mold or wet clothes not completely dried. I called the front desk and advised of the smell on the bed the sent over new sheets. I had to call them back because the comforter smelled as well. Layed down and the television did not work. We called front desk again and they sent a tech who advised someone will come tomorrow morning at 9am. The next day at around 10 I called back since no one had arrived for the television. No one in the front was aware they sent another technician. The tv had to be replaced. The cigar shop was closed. I do not consider this a all inclusive hotels