Dear Linda, Thank you for choosing to stay with us and sharing your review. Warm, thoughtful, and attentive service is a top priority; therefore, we would like to apologize if any of our associates did not show this to you during check-in. We are also sorry that the room type you requested was not available, and we regret any frustration and inconvenience this caused. We do everything possible to honor requests; however, depending on our occupancy, it is not always possible. We will share your comments with our associates as we are committed to enhancing our guest's services on all levels. We would also like to apologize for the issues you encountered with the toilet in the room, and we can understand the frustration this caused. We appreciate you bringing this to our attention, and we will address this with our maintenance team to get it resolved. We are grateful for your valuable feedback and hope you will give us another opportunity to deliver you the seamless experience that you deserve.Warm regards, Chris CollinsGeneral Manager

Dear Kelsey, Thank you for choosing to stay with us again at Hyatt Regency St. Louis at The Arch. We are glad that you had a pleasant time with us overall, and we appreciate you sharing your valued feedback. That said, we are sorry for the issues that impacted your stay, and we regret the frustration this caused. Sometimes of the year, the hotel hosts a high number of guests, and we understand the difficulties that come with it. We apologize for the inconvenience you experienced with parking, and we will share your comments appropriately. Furthermore, we want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your bedsheets to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations and are grateful for your valuable input. We hope you will revisit us for the flawless experience that you should always expect from us.Warm regards, Chris CollinsGeneral Manager

Dear Taralyn, Thank you for your honest evaluation. We regret to hear that you encountered difficulties with parking during your stay. We sincerely apologize for the inconvenience this caused. Thank you for bringing this to our attention, as we are always reviewing ways to enhance our parking management to ensure that our hotel guests are prioritized. We are grateful for your patience and hope you will revisit any time your travels bring you to St. Louis.Warm regards, Chris CollinsGeneral Manager

Thank you for your feedback!

Dear Martin, Thank you for choosing us and for the outstanding review. We are glad our location was a significant part of making your visit to the White Sox games so memorable! It was a pleasure serving you, and we hope to welcome you to the Hyatt Regency St. Louis at The Arch again soon.Warm regards, Chris CollinsGeneral Manager

Dear Joel, Thank you for the wonderful feedback about our hotel. We are delighted to know how much you loved our comfortable beds. We appreciate your business and hope you will choose Hyatt Regency St. Louis at The Arch on your next visit to our area.Warm regards, Chris CollinsGeneral Manager

Thank you for sharing this feedback. Please know that we've put policies in place to ensure that this does not happen again.

Dear Jeffery, Thank you for the terrific review and for letting us know your experience was perfect. We are pleased that you that our location was convenient for your needs, and we appreciate you mentioning how much you enjoyed our in-house dining. We have an exceptional team whose top priority is ensuring every guest is comfortable and has a fulfilling stay, so we look forward to sharing your compliments with them. Thank you once again for choosing Hyatt Regency St. Louis at The Arch. We look forward to being your home away from home every time you visit St. Louis!Warm regards, Chris CollinsGeneral Manager

Thank you for sharing your feedback!

Dear Bhawani, Thank you for choosing us and sharing your experience. We sincerely apologize for not meeting your expectations, especially with regard to lack of housekeeping service. We have discussed your feedback appropriately to ensure a better guest experience going forward. We understand the frustration and appreciate your patience in these matters. Thank you again for your constructive feedback as this helps us improve. We hope you will revisit as we would welcome another opportunity to make your next stay exceptional.Warm regards, Chris CollinsGeneral Manager

Dear Chi, Thank you for the terrific review and for letting us know that your experience was perfect. We are pleased everything went great for you during your visit and that our wonderful location made it even better.Thank you for recommending Hyatt Regency St. Louis at The Arch. We look forward to being your home away from home every time you visit St. Louis!Warm regards, Chris CollinsGeneral Manager

Thank you for sharing your feedback!

Dear Dustin, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. Please rest assured that we will take appropriate measures to address these concerns. We understand your frustration and appreciate your patience. We are wholly committed to regaining your trust and confidence, and we welcome the opportunity to prove ourselves again as your trusted hotel while in the area.Warm regards, Chris CollinsGeneral Manager

Dear Cathy, Thank you for choosing us and for the outstanding review. We are glad our location and service were a significant part of making your visit so memorable! We will share your compliments with the team. We hope to welcome you to the Hyatt Regency St. Louis at The Arch again soon.Warm regards, Chris CollinsGeneral Manager

Dear John, Thank you for being our guest and for the candid feedback. We are glad to read you had an overall satisfactory visit. However, we sincerely apologize for the inconvenience you experienced with the concerns in your room. We also regret that we did not meet your expectations, considering the price you paid. Your valuable feedback will be shared with our team for future improvements.We appreciate your patience and hope you will stay with us again for a more gratifying experience.Warm regards, Chris CollinsGeneral Manager

Dear Marc, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Warm regards, Chris CollinsGeneral Manager

Dear Ireneusz, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Hyatt Regency St. Louis at The Arch. We hope to have the pleasure of doing so again on your next visit to the area.Warm regards, Chris Collins,General Manager

Dear Casey, Thank you for being our guest. We genuinely regret that you did not enjoy your stay and want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Warm regards, Chris Collins General Manager

Dear Matt, Thank you for the great review! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you at Hyatt Regency St. Louis at The Arch, and we hope to see you again soon. Warm regards, Chris CollinsGeneral Manager

Dear Jaimini, Thank you for choosing us and for the outstanding review. We are glad our location near the Arch was a significant part of making your visit so memorable! We hope to welcome you to the Hyatt Regency St. Louis at The Arch again soon.Warm regards, Chris CollinsGeneral Manager

Dear Eric, Thank you for the great review! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you at Hyatt Regency St. Louis at The Arch, and we hope to see you again soon. Warm regards, Chris CollinsGeneral Manager

Dear Zachary, Thank you for choosing Hyatt Regency St. Louis at The Arch and for your excellent rating. We are delighted to know that you loved many aspects of your visit and had a fantastic stay. Having said that, we understand that parking fees can be frustrating. We appreciate your input, as we always want to hear what would have enhanced your holiday. We are grateful for your feedback and hope to see you again soon. Warm regards, Chris Collins, General Manager

Dear Stephanie, We sincerely appreciate your feedback, although we regret hearing about your experience during your recent stay at our hotel and for the inconvenience caused. We take all guest comments seriously, especially matters of this nature, and understand the profound importance of maintaining a safe and comfortable environment for our guests. Our top priority is the well-being and satisfaction of our guests, and we are committed to addressing any concerns that may affect their stay. Your input is invaluable to us, and we thank you for bringing this matter to our attention. Thank you for staying with us, and we wish you all the best with your travels.Warm regards, Chris Collins,General Manager

Dear Amber, We are pleased to receive your generous rating for Hyatt Regency St. Louis at The Arch. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Warm regards, Chris Collins,General Manager

Dear Mike, Thank you for choosing Hyatt Regency St. Louis at The Arch and for your excellent rating. We are delighted to read that you loved our property along with the amazing views from the window in your room. We appreciate you mentioning the attentive service from our associates, the breakfast buffet, and the valet parking. However, we regret the inconvenience caused by the longer wait times for the elevators, a common occurrence during our peak times. We are very grateful for your patience and understanding. We appreciate all feedback that helps us improve our guest experience. We look forward to hosting you again on your next visit to the area.Warm regards, Chris Collins,General Manager

Dear Kristie, It was a pleasure reading your review of Hyatt Regency St. Louis at The Arch. We are delighted to read you liked your room and the service provided by our staff. Thank you for choosing us. We look forward to your return!Warm regards, Chris CollinsGeneral Manager

Dear Edward, Thank you for choosing our hotel for your visit to St. Louis. We sincerely apologize for not meeting your expectations and for the inconvenience caused due to concerns you had with the key card. We take this matter seriously and will look into this further to prevent similar situations in the future. We are also sorry for the frustrations you experienced regarding the parking issues you outlined. We have shared your comments with the appropriate individuals as we are always looking for ways to enhance our guest satisfaction. We are grateful for your patience and would welcome another opportunity to have you return as we genuinely want you to experience our hotel and its typical outstanding service as you should have on this visit.Warm regards, Chris CollinsGeneral Manager

Dear Yamei, Thank you for the great rating! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you at Hyatt Regency St. Louis at The Arch, and we hope to see you again soon. Warm regards, Chris CollinsGeneral Manager

Thank you for your feedback!

Dear Eric, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hyatt Regency St. Louis at The Arch.Warm regards, Chris CollinsGeneral Manager

Dear Chris, Thank you for choosing to stay with us at Hyatt Regency St. Louis at The Arch. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warm regards, Chris CollinsGeneral Manager

Dear Ashley, Thank you for the excellent review of your stay at Hyatt Regency St. Louis at The Arch. We appreciate you pointing out how easy it is to walk to attractions from our hotel. We are happy that your experience was fantastic at our on-site restaurant and that you enjoyed our service. We will share your compliments with the entire team. We look forward to welcoming you back for another outstanding stay!Warm regards, Chris CollinsGeneral Manager

Dear Heidy, Thank you for the nice rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Hyatt Regency St. Louis at The Arch. Warm regards, Chris CollinsGeneral Manager

Dear Noah, Thank you so much for the terrific rating regarding your stay at Hyatt Regency St. Louis at The Arch. We hope you are already planning another trip our way.Warm regards, Chris CollinsGeneral Manager

Dear Fued, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hyatt Regency St. Louis at The Arch.Warm regards, Chris CollinsGeneral Manager

Dear Michele, Thank you for the great review! We have an exceptional team whose top priority is ensuring every guest is comfortable and has a fulfilling stay, so we look forward to sharing your compliments with them.It was a pleasure hosting you at Hyatt Regency St. Louis at The Arch, and we hope to see you again soon. Warm regards, Chris CollinsGeneral Manager

Dear Matthew, Thank you for the great review! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you at Hyatt Regency St. Louis at The Arch, and we hope to see you again soon. Warm regards, Chris CollinsGeneral Manager

Dear Bryana, Thank you for staying at Hyatt Regency St. Louis at The Arch and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Warm regards, Chris CollinsGeneral Manager

Dear Samantha, Thank you for sharing about your time at Hyatt Regency St. Louis at The Arch. We are delighted to read you liked your fresh accommodations and that our location close to arch was perfect for your needs. We are also glad you were able to take advantage of our convenient and friendly valet service. Thank you for your kind words and recommendation. We look forward to your next visit.Warm regards, Chris CollinsGeneral Manager

Dear Lakeshia, Thank you for being our guest at Hyatt Regency St. Louis at The Arch and for the feedback. We are glad to read you had an overall pleasant visit. We also value your feedback regarding the parking have taken a note of it. We look forward to being your home away from home every time you visit St. Louis!Warm regards, Chris CollinsGeneral Manager

Dear Stacey, Thank you for your recent stay at the Hyatt Regency St. Louis at The Arch and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting St. Louis. We enjoyed having you as our guest, and we hope to see you again soon. Warm regards, Chris Collins,General Manager

Dear Karen, Thank you for the great review! We are delighted to read you liked our service and that our location was perfect for your needs. We are glad you were able to take advantage of our convenient and friendly valet service. It was a pleasure hosting you at Hyatt Regency St. Louis at The Arch, and we hope to see you again soon. Warm regards, Chris CollinsGeneral Manager

Dear Lori, Thank you for choosing us and for the outstanding review. We are glad our location was a significant part of making your visit so memorable. However, we regret that we did not meet your expectations, considering the price you paid. Your valuable feedback will be shared with our team for future improvements. Thank you for sharing your thoughts. We hope to welcome you to the Hyatt Regency St. Louis at The Arch again soon.Warm regards, Chris CollinsGeneral Manager

Dear Wayne, Thank you for the excellent review of your stay at Hyatt Regency St. Louis at The Arch. We appreciate you pointing out how easy it is to walk to the arch from our hotel. We are so pleased you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Warm regards, Chris CollinsGeneral Manager

Dear Valued Guest, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Warm regards, Chris CollinsGeneral Manager

Dear Ethan, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless visit; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Warm regards, Chris Collins,General Manager

Dear Daniel, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Warm regards, Chris Collins,General Manager