Posted Nov 20, 2016
I had an amazing experience at the Rihab Rotana. The staff, from the very minute I arrived until I left, were nothing BUT professional, curtieous, and genuinely happy to ensure that my first trip to Dubai was a pleasant one. Joan, one of the front desk personnel, was amazingly pleasant after a somewhat diffucult time getting out of the airport. So much so that, though I was tired and frustrated, I immediately forgot it because of how nice she was and considerate to my needs. The housekeeping took the time to show me how to work the washer/dryer in my room, even at 0230 (as I didn't understand how they worked, they were foreign to what I'm use to) I would HIGHLY recommend this hotel to anyone traveling to Dubai. The management staff of this hotel should be proud of the crew that they have working there. Everyone, and I mean everyone that I encountered at the Rihab Rotana helped make my stay in Dubai, amazing .