10/10 Excellent
Richard, LAS VEGAS
Traveled with partner, Traveled with family
Mar 9, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard
Stayed 4 nights in Mar 2023
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One&Only The Palm
Photo gallery for One&Only The Palm
Overview of One&Only The Palm
One&Only The Palm
9.8/10 Exceptional
Popular amenities
- On private beach
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
Palm Island, The West Crescent, PO Box 114843, Dubai
Guests rated this location 9.0/10 - Wonderful
Explore the area
- Skydive Dubai17 min drive
- Mohammad Bin Ahmed Al Mulla Mosque18 min drive
- Marina Beach27 min drive
- Dubai (DXB-Dubai Intl.)34 min drive
Room options
About this area
Dubai
One&Only The Palm is located in Palm Jumeirah, a neighborhood in Dubai, and is near a metro station and on a private beach. Dubai Marina Mall and Mall of the Emirates are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wild Wadi Water Park. Traveling with kids? Consider Dubai Aquarium & Underwater Zoo and Aquaventure. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with skydiving. Guests appreciate the hotel's location for the sightseeing.
What's nearby
- Skydive Dubai - 17 min drive
- Mohammad Bin Ahmed Al Mulla Mosque - 18 min drive
- Ain Dubai - 22 min drive
- The Walk - 25 min drive
- Marina Beach - 27 min drive
Getting around
Restaurants
- Zero Gravity - 21 min drive
- SĀN Beach - 13 min drive
- Koko Bay - 12 min drive
- Señor Pico - 13 min drive
- Ula Dubai - 12 min drive
About this property
One&Only The Palm
Awards and affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.
Languages
Arabic, Chinese (Mandarin), English, French, Italian, Russian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free area shuttle up to 6 km
- Free shopping center shuttle
- Free theme park shuttle
- Limo/town car service
- Free self parking on site
- Free valet parking on site
- Wheelchair-accessible parking available
Food and drink
- Free full breakfast available daily
- 2 restaurants
- A bar/lounge
- A beach bar
- A coffee shop/cafe
- A poolside bar
- Coffee and tea in common areas
- Couples/private dining
Restaurants on site
- 101
- Stay by Yannick Alleno
- Zest
Things to do
- Basketball
- Free children's club
- Full-service spa
- Gym
- Library
- Motorized watercraft
- Outdoor pool
- Outdoor tennis court
- Pilates classes
- Playground
- Sauna
- Shopping
- Spa tub
- Steam room
- Tennis lessons
- TV in common areas
Family friendly
- Babysitting (surcharge)
- DVD player
- Free area shuttle
- Free children's club
- Free crib
- Free supervised activities for children
- Free theme park shuttle
- Laundry facilities
- Outdoor pool
- Playground
- Rollaway/extra bed (surcharge)
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Gift shop/newsstand
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Daily housekeeping
- Dry cleaning/laundry service
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- 24-hour business center
- Computer station
- Conference center
- Meeting room
Outdoors
- Beach loungers
- Beach towels
- Beach umbrellas
- Garden
- On a private beach
- Pool umbrellas
- Rooftop terrace
Full-service spa
- 8 treatment rooms
- Aromatherapy
- Body scrubs
- Body wraps
- Couples treatment rooms
- Facials
- In-room massages
- Manicures/pedicures
- Sauna
- Spa open daily
- Spa tub
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Elevator
- Grab bar near toilet
- In-room accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Blackout drapes
- Free crib
- Pillow menu
- Premium bedding
- Rollaway/extra bed (surcharge)
Bathroom
- Bathrobes
- Bidet
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Separate bathtub and shower
- Slippers
Entertainment
- 46-inch flat-screen TV with satellite channels
- DVD player
- iPod dock
Food and drink
- 24-hour room service
- Coffee/tea maker
- Free bottled water
- Minibar
- Restaurant dining guides
Outdoor space
- Furnished balcony/patio
More
- Air conditioning (climate-controlled)
- Connecting rooms available
- Desk
- Free daily newspapers
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laptop workspace
- Safe
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Dubai
Palm Jumeirah
Washer and dryer
Free WiFi
5 star
Family friendly
Hotel
Guest rating 4.5+
Policies
Check-in
Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
A Festive Week Supplement, which also includes New Year’s Eve Dinner will apply, AED 2600 per adult, AED 1675 for teens 12 – 16 years old, AED 1300 for children 2 – 11 years old
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching passport or ID.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AED 260.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: AED 2500.00
- New Year's Eve (31 December) Gala Dinner per child: AED 1675.00 (from 2 to 16 years old)
- A tax is imposed by the city: AED 20.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: AED 420 per vehicle (one way)
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: AED 260.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Property is also known as
One&Only
One&Only Hotel
One&Only Hotel Palm
One&Only Palm
One And Only The Palm Dubai
One&Only The Palm Dubai Hotel Dubai
One&Only Palm Hotel Dubai
One&Only Palm Hotel
One&Only Palm Dubai
One And Only The Palm Dubai
One Only The Palm
One&Only The Palm Hotel
One&Only The Palm Dubai
One&Only The Palm Hotel Dubai
Frequently asked questions
One&Only The Palm Reviews
Reviews
9.8
Exceptional
9.9/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.7/10
Eco-friendliness
Reviews
10/10 Excellent
Sasha
Nov 29, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Sasha
10/10 Excellent
NJIDEKA
Traveled with family
Jul 5, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NJIDEKA
Stayed 2 nights in Jul 2022
10/10 Excellent
Verified traveler
May 13, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 4 nights in May 2022
10/10 Excellent
Saif
Sep 1, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Saif
Stayed 2 nights in Aug 2021
10/10 Excellent
Majed
Jul 5, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Majed
Stayed 3 nights in Jun 2021
10/10 Excellent
Verified traveler
Dec 17, 2020
Verified traveler
Stayed 5 nights in Dec 2020
10/10 Excellent
Verified traveler
Traveled with partner
Sep 26, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 9 nights in Sep 2020
10/10 Excellent
Abdalla
Aug 28, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abdalla
Stayed 3 nights in Aug 2020
10/10 Excellent
Valerie
Jul 23, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valerie
Stayed 1 night in Jul 2020
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