Viajes a Duc A Valle e A Monte Todo Incluido Vuelo + Hotel

Should have a Spa/gym

La ubicación está cerca de la estación de tren, pero no es un área turística ni tranquila. El personal del hotel fue muy amable. El precio se me hizo demasiado caro. La habitación estuvo limpia y en buenas condiciones en general.

Seguramente, uno de las instalaciones más completas de Merano. Habitaciones amplias y confortables. Muy buena zona de spa, con piscinas y saunas. Desayuno completo. Está en una zona residencial sin ruidos. Buena calidad de sueño. No está cerca del centro, pero Merano es una ciudad pequeña y tampoco se puede decir que esté lejos (a unos 15 min a pie) La pega principal es que está muy centrado en clientes que hablan alemán. Y aunque en el personal habla inglés e italiano, toda la documentación está en alemán y, en ocasiones, en italiano. Creo que deberían tener en cuenta la lengua en la que se siente más cómodo el cliente.

Centrally located, not exactly in front of the lake and with a construction going on all day in front of the view which is annoying but tolerable, beautiful rooms and have nice details inside the room, in general good and friendly staff and the best of the Hotel: Alberto, which acts like a concierge an tourist guide and arrange amazing and espectacular experiences around the lake and is very responsive and friendly 100! Nevertheless, this hotel is really expensive , we payed more than 2000€ the night and the breakfast is limited, in fact it was the worst of all our trip in Italy, we had way better breakfast in our other 400-500€ hotels. if you want something more interesting like an omelette you need to pay extra. The hotel does not have any type of amenities, no gym, no pool , no jacuzzi, not even spa. They do offer massages at your room. Despite the staff is friendly , is not as “personalized” as it promise, except for Alberto who was amazing, no one knew our names and our tastes like other alike hotels we have stayed and having only 18 rooms, there is no easy communication with the hotel like Whattsapp for the guests included at all. The laundry service is just too expensive to be used , 20€ per every shirt, 7€ per every underwear, not like other hotels where it is by weight or bag. In general this would be a great hotel great if the night would cost 700-800€, if you can pay more go to one of the many resorts around. You will receive a lot more for your money.