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Reviews of Soggiorno Battistero

Soggiorno Battistero
Piazza Di San Giovanni 1, Florence, FI

Reviews

8.8

Excellent

Rating 10 - Excellent. 162 out of 267 reviews" "
Rating 8 - Good. 71 out of 267 reviews" "
Rating 6 - Okay. 19 out of 267 reviews" "
Rating 4 - Poor. 3 out of 267 reviews" "
Rating 2 - Terrible. 12 out of 267 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven’t stayed in a hotel this bad in 30 years. There was a very strong unpleasant chemical smell like glue in the room (room 7, family room). It was so strong we had to sleep with the window open and it still gave me an asthma attack. We couldn’t stay in the room because of the smell. There were no available rooms to move us to so we had to get another hotel and Soggiorno Battistera refused to give us a refund because we “chose to leave”. We lost more than $1k. Half of the things in the room were broken (safe, window shutters) and there was no working Wi-Fi. There was also no fire escape or smoke alarms. There was also a leak in the ceiling. I have no idea how they are allowed to operate. Expedia should be ashamed to list them. We certainly do not recommend you stay here.
Stayed 5 nights in Apr 2024

8/10 Good

Nohlan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is over 600 years old but you wouldn’t know it judging by the rooms. There is also a very nice terrace for sun tanning we used that was very private. The view of the Duomo from the room can’t be beat either.
Stayed 3 nights in Apr 2024

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 1 night in Mar 2024

2/10 Terrible

Fernando

Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located on the square of one of the most amazing and famous sites in Florence. This is an old building, everything is old in Florence, but our suite was very nice. Clean, beds were great, Ramona was a great host, helpful and the breakfast was great! We would definitely return! Florence will be on our stop list again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was awesome! Good communication, very friendly and helpful, incredible location. Enjoyed our stay there.
Stayed 3 nights in Jan 2024
Response from Francesco on Feb 19, 2024
Dear Heather, we thank you so much for spendig time to review us!Hope to see you during your next trip!

10/10 Excellent

Frank-Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located right outside the cathedral of Santa Maria del fiore and is 15 minutes walk from most major sights. Really enjoyed my stay!
Stayed 3 nights in Jan 2024
Response from Francesco on Feb 19, 2024
Dear Frank, we thank you so much for spendig time to review us!Hope to see you during your next trip!

10/10 Excellent

Elise

Stayed 1 night in Dec 2023
Response from Francesco on Feb 19, 2024
Dear Elise, we thank you so much for spendig time to review us!Hope to see you during your next trip!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and fantastic terrace at our room easy walk to trains nice people at check in
Stayed 1 night in Dec 2023

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built in 1322 as the orphanage run by the church. Under going renovations. The room was nice and the shower was good. The view was amazing of the cathedral. Reception is limited hours so make sure to arrange your arrival time
Stayed 1 night in Nov 2023

8/10 Good

ivanne R

Liked: Cleanliness, staff & service, room comfort
great view
i love the location and the friendliness of the staff, the coffee was so good. i think it was very clean, but there was some construction in the building that felt dusty. the toilet needs a bit of glue I felt it was about to break. but other than that the location can not be beat, and again staff was super nice
Stayed 2 nights in Nov 2023

8/10 Good

Jasmaan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property's location is great and it was overall a comfortable stay. The included breakfast was also a great touch. In terms of cleanliness, it was disappointing that the staff only clean the rooms once every other day and we couldn't even get extra towels. In addition, the entire property is under construction and it was very difficult finding the location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Jess

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Frank

Stayed 1 night in Sep 2023

6/10 Okay

Stephanie

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The property doesn't have a front desk person, this is a B&B, not a hotel. The location is great, but if you have trouble sleeping with noise, this is not the place to stay they are above 2 bars that play loud music and are open till 2-3 am. We didn't have any issues as the loudness didn't interfere with our sleep. This shouldn't be a VIP property they can't provide any of the VIP services such as a free bottle or voucher for a discount because they don't even have a restaurant or the amenities within the B&B. The AC wouldn't even cool down enough although the room was small good thing it rained and the temperature outside dropped to 60's so we were comfortable, but it was hot outside forget it.
Stayed 3 nights in Aug 2023

10/10 Excellent

Nathalie

Front desk was amazing with local tourist information and promptly answering any request
Stayed 3 nights in Aug 2023

2/10 Terrible

Ornella

Traveled with pets
Liked: Cleanliness
Disliked: Staff & service
There is no front desk until 2:00 o’clock. The cleaning guy welcome the guests but he was very rude and unfriendly. I was afraid to ask anything because he was making angry face all the time. Good location but horrible service.
Stayed 1 night in Aug 2023

8/10 Good

Vlasi

Liked: Staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and property was spectacular.
Stayed 1 night in Jul 2023

8/10 Good

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
safe ...
Stayed 1 night in Jul 2023

10/10 Excellent

denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic..you couldn’t have shed for better … the duomo right outside the door ..
Stayed 1 night in Jul 2023

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service
We absolutely loved the property with the exception of the entry way. It was a little deceiving when entering the building, but once we found the rooms, we were extremely happy. We would highly recommend this property and stay again when in Florence.
Stayed 1 night in Jul 2023

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and hospitality.
Stayed 1 night in Jul 2023

8/10 Good

Sandra, STATEN ISLAND

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The building is under construction so when you walk in its very deceiving. The sign with the address is very small. However when you figure out how to get to the rooms its very beautiful. They do need more staff as the one man there does everything. The location is great. We were supposed to get a food/beverage credit but didn't we paid a tax when we left in euros in addition to what we paid prior. Location is great tho.
Stayed 1 night in Jul 2023

4/10 Poor

Jessica

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Location was good but no staff on site. Did not get the room we purchased, AC barely work, and it wasn’t the cleanest. The room was ok but the building is severely run down. There were bugs everywhere in our room. Only stayed one night and found another hotel for the 2nd night of our stay to make us more comfortable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jennifer

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Ken

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The location was perfect just noisy being above a bar which stays open till past 2AM. Getting the keys for a late check was very challenging
Stayed 3 nights in Apr 2023

10/10 Excellent

Shawlien, Stockton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from our room. Had the most beautiful view of the Duomo. It was located in such a central location and walkable to almost everything. Close to lots of restaurants and shopping. Staff was very nice and friendly too. I would definitely recommend staying here!
Stayed 4 nights in May 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. View of Duomo. Close to everything. Very convenient. Friendly staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

Michaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property did great job reaching out to us making sure we knew how to check in. Great location. Staff were helpful and welcoming.
Stayed 2 nights in Mar 2023

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot, helpful staff
Great service in good location
Stayed 2 nights in Feb 2023

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marcel makes this place worth it
I had an amazing time at Soggiorno Battistero. It was magical to look out over the Duomo and Baptistery. The best part was the concierge, Marcel. He was fun and super helpful and gave us great food recommendations. He even escorted my friend and into our next hotel when we decided to stay one more night. Give him a raise.
Stayed 2 nights in Dec 2022

10/10 Excellent

Elsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Dec 2022

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and amazing view! When it says it’s close to the Duomo it means just a few steps away. My view is the Duomo. I really enjoyed my stay here in this traditional apartment building. I stayed in a single room and although small it was perfect. The bed was very comfortable and with the kettle and fridge I had all I needed. The staff here are very friendly and helpful. Room was clean, breakfast was basic but that was fine. There was a TV but I didn’t watch it. Bathroom was small but had everything one needs, reminder my room was a single and I know other rooms here are larger. Walking distance to the train station and sites. I would definitely stay here again.
Stayed 3 nights in Dec 2022

10/10 Excellent

Gonzalo, Arvada

Traveled with family
Liked: Staff & service, property conditions & facilities
Loved that it was right next door to the Duomo

8/10 Good

Juan

Stayed 7 nights in Sep 2022

10/10 Excellent

Brynley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was incredibly well-situated next to the Duomo. I was in a room described as having “no view of the cathedral” and instead had a full view of the baptistery and had to slightly lean out of the window to see the cathedral (although that’s partially obscured by scaffolding at the time of writing). Comfortable bed, breakfast, WiFi, literally at the centre of the city.
Stayed 3 nights in Sep 2022

10/10 Excellent

Sarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay .. close to duomo
Stayed 1 night in Sep 2022

2/10 Terrible

Gloria

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was a lovely view. but the bed frame was chipped off, there was old sugar packets, the bathroom was ridiculously small for my mom. She did not feel that safe around so we ended up leaving that same night to another hotel.
Stayed 2 nights in Apr 2022

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Such a perfect place to lodge.
Stayed 4 nights in Jun 2022

10/10 Excellent

Sadie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is amazing. Right at the footsteps of the Duomo. Parking garage within walking distance. Great host.
Stayed 1 night in Mar 2022

10/10 Excellent

LAURA, MOUNT LAUREL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding! So helpful and kind. Went out of their way to make our stay perfect!
Stayed 3 nights in Mar 2022

8/10 Good

Kelly

Traveled with family
Liked: Staff & service, property conditions & facilities
We booked this place last minute when we decided to extend our time in Florence and our previous hotel didn’t have any availability. The staff was nice at check in and location was great. I think we got the one room without a view, but the piazza was noisy at our previous hotel so thought one night of quiet would be nice. Except the room was not quite. While there was little noise from the piazza, we could hear everything from the kitchen area and the neighbors (every time the used the bathroom, flushed, showered, etc) it echoed through our room.
Stayed 1 night in Nov 2021

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful orientation by Daniella And a great view of the Baptistery
Stayed 2 nights in Oct 2021