Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Cobblestone Inn & Suites - Durand

2.5 out of 5
Cobblestone Inn & Suites - Durand
325 W Prospect Street, Durand, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 169 out of 283 reviews" "
Rating 8 - Good. 85 out of 283 reviews" "
Rating 6 - Okay. 21 out of 283 reviews" "
Rating 4 - Poor. 6 out of 283 reviews" "
Rating 2 - Terrible. 2 out of 283 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Stayed 2 nights in Oct 2023
Response from staff on Mar 29, 2024
We hope to serve you again soon!

6/10 Okay

Jennifer

Stayed 1 night in Jan 2024
Response from Staff on Feb 26, 2024
I hope we can serve you again soon!

10/10 Excellent

Leandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Staff on Jan 12, 2024
We are so happy you enjoyed your stay at the Durand Cobblestone Inn & Suites! Please visit us again soon and take care!

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and kind. Rooms were very clean.
Stayed 1 night in Dec 2023
Response from Staff on Jan 8, 2024
We appreciate your business. Happy holidays and may 2024 bring you good fortune!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice and clean. Staff was very friendly and accommodating. Surprisingly a little noisier than expected.
Stayed 2 nights in Dec 2023
Response from Staff on Dec 11, 2023
We are glad your stay was great! Let us know next time and maybe we can get you to a more secluded location!Happy Holidays!

10/10 Excellent

Alan E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good breakfast
Stayed 1 night in Nov 2023
Response from staff on Dec 1, 2023
Thank you!

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Probably my last stay here. Overall quality has declined over the years. Breakfast offerings were never great, but really bad now. Stale bread, bad apples, bad looking eggs and sausage. Mildew in the shower. Bed needs a new mattress.
Stayed 2 nights in Oct 2023
Response from Staff on Oct 30, 2023
We are sorry your stay was not up to standards. Please allow us to serve you better in the future. We would love another chance to make your next stay great! Mention this review and receive 30% off your next stay with us.

10/10 Excellent

Steven

Traveled with family
Liked: Property conditions & facilities
Everything was great. The beds were to hard and there was no elevator for handicap. And they were not willing to change to a bottom floor. Not ok.
Stayed 1 night in Oct 2023
Response from Staff on Oct 23, 2023
We are sorry your request was unable to be fulfilled. We try to accommodate special requests but cannot always approve them based on our occupancy. Thank you and let us know ahead of time for next time!

10/10 Excellent

William

Stayed 1 night in Oct 2023
Response from Staff on Nov 27, 2023
Thank you for your business. Happy holidays!

10/10 Excellent

Angi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for this small town area. Quiet and clean. Spacious. Would definitely stay again.
Stayed 1 night in Oct 2023
Response from Staff on Oct 24, 2023
We are so happy you enjoyed your stay! Come again soon!

4/10 Poor

Mercedes

Stayed 1 night in Oct 2023
Response from Staff on Nov 6, 2023
We hope to see you again soon. Please let us know what we are missing and we would love to get you back in the door. We want to get it right and correct whatever went wrong! Thank you!

10/10 Excellent

Aane

Traveled with partner
👍
Stayed 1 night in Oct 2023
Response from Staff on Oct 16, 2023
We are thrilled that you enjoyed your stay with us!!! Please visit again soon and stay healthy!

8/10 Good

Candace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay for a small town. Free breakfast was adequate. Do be aware - there wasn’t an elevator. If you struggle with stairs - don’t book this site unless they guarantee a ground level room.
Stayed 2 nights in Oct 2023
Response from Staff on Oct 16, 2023
Thank you for your review. It is our goal to provide you the help needed. Please allow our front desk staff to assist you with your luggage next time! Have a great week!

4/10 Poor

Aaron

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel looked nice at first, but when I got to my room, I found that there was toilet paper in my toilet, which made me think how could the toilet be cleaned and still have toilet paper in it? I tried to flush, but the flapper chain was broken, and the toilet would not flush. When I called the front desk, rather than apologizing and moving me to a clean room, the front desk guy said he’d have to come up and fix the toilet. After about fifteen minutes, he came up and fixed the toilet, and while doing so, kept putting his head against the clean towels hanging over the toilet. I could have lived with the toilet situation, but waking up the next morning with my legs covered in flea bites was too much. I’d recommend avoiding this hotel.
Stayed 1 night in Oct 2023
Response from Staff on Oct 10, 2023
I apologize we could not move you to another room, as we were sold out. The room has been inspected for bugs and there was no trace of any pest activity. Often times at these country wedding venues, there are bugs in the grass that will bite your ankles. I can definitively confirm the bugs are not from this hotel. I would like to offer you 30% off your next stay with us to make up for the disconnected toilet chain. Please allow us to make it up to you. Have a great rest of the year!

6/10 Okay

Linda

Stayed 1 night in Oct 2023
Response from Staff on Oct 30, 2023
We hope to serve you again soon. Please allow us to make your next stay great!

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff are very kind. I checked in late, in hurry to use the facilities, and they were very understanding. The only thing I didn't like was the bed. It was a bit hard and gave me back pain. I will request a softer bed next time.
Stayed 3 nights in Sep 2023
Response from Staff on Oct 2, 2023
We appreciate your feedback. Thank you and have a great day!

10/10 Excellent

Dustin

Stayed 1 night in Sep 2023
Response from Staff on Oct 10, 2023
We appreciate your response and hope to see you again soon. Stay healthy out there!

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback was that, as far as I could tell, there was never more than one person on duty so you ended up waiting for service at the front desk. However, when they showed up to help they were very helpful, professional and wonderfully friendly. I'd recommend it to anyone and would absolutely stay there again.
Stayed 1 night in Aug 2023
Response from Staff on Sep 1, 2023
Thank you for your review. Please visit again soon!

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, very comfortable and quiet.
Stayed 1 night in Aug 2023
Response from Staff on Aug 24, 2023
Thank you for choosing Cobblestone Durand! Come again soon and stay safe out there!

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Aug 2023
Response from Staff on Aug 16, 2023
We appreciate your business. Please come again soon!

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Staff on Aug 16, 2023
Thank you and please visit us again soon!

10/10 Excellent

Dan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating friendly staff.
Stayed 1 night in Jul 2023
Response from Staff on Aug 1, 2023
We appreciate your review. Please visit us again soon and travel safely!

10/10 Excellent

Sharan

Liked: Cleanliness, staff & service
Room was beautiful and clean.
Stayed 1 night in Jul 2023
Response from Staff on Jul 31, 2023
We are so happy your stay was great! Please don't hesitate to visit us again soon and stay healthy out there!

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and linens, comfortable bed.
Stayed 1 night in Jul 2023
Response from Staff on Jul 25, 2023
We appreciate your time in reviewing us. Please don't be a stranger and visit us again soon!

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Staff on Jul 18, 2023
We appreciate your time in reviewing us! Please visit again soon!

10/10 Excellent

Eileen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Staff on Jul 17, 2023
We are thrilled your stay was great! Please visit us again soon!

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean quiet and comfortable.
Stayed 1 night in Jul 2023
Response from Staff on Jul 17, 2023
Thank you for choosing Durand Cobblestone for your lodging needs. Please visit us again soon!

8/10 Good

emily

Stayed 1 night in Jul 2023
Response from Staff on Jul 25, 2023
We appreciate your time in reviewing us. Please don't be a stranger and visit us again soon!

10/10 Excellent

Brian

Stayed 1 night in Jun 2023
Response from Staff on Jul 14, 2023
We appreciate your response. Please visit us again soon!

6/10 Okay

Justin

Stayed 1 night in Jun 2023
Response from Staff on Jun 13, 2023
We appreciate your review. Please let us know what we could do better and have a great day!

10/10 Excellent

Robert

Stayed 2 nights in Jun 2023
Response from Staff on Jul 4, 2023
We are thrilled you enjoyed your stay. Please visit us again soon!

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Cute Nice and clean
Great 1st time stay ! We traveled about 500 miles and arrive like 4 hours early for check in ant they made occomadations for our room! Quiet - nice and clean !
Stayed 3 nights in Jun 2023
Response from Staff on Jun 7, 2023
We are thrilled your stay was enjoyable. Please visit Durand again soon!

10/10 Excellent

Scott

Stayed 3 nights in May 2023
Response from Staff on Jun 23, 2023
We appreciate tour review. Please stay with us again soon!

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly & courteous. Our room was clean & quiet. A prefect combination for anyone visiting this small town
Stayed 1 night in May 2023
Response from Staff on May 23, 2023
We appreciate your time in reviewing us. We hope to see you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean
This has been a very good hotel in all respects in the times that i have stayed here in the last 4 years except for one glaring problem that i will get to. The staff is always friendly and helpful the rooms are clean and comfortable as is the property in general its been well kept. The problem and i will say this it does not keep me from staying here because of all the other positives the problem is there breakfast area was on this past stay and has been this way before not well kept and sorely lacking in food. First the dispenser for the pancake/waffle mix was a little dirty passing that up you look to the other choice hot food which was scambled eggs which were sitting in water and there was no meat in the container when the young man at the desk was asked about by me and at least one other guest the reply was ya sorry they didnt get any. There was no bread that i saw to make toast there was a small selection of fruit and a small selection of sweet rolls. Before anyone thinks im being picky there were several other guests leaving at the same time as we were to go to an event nearby who didnt like the breakfast situation either way they speak of it or not or review it they spoke ro me and my companion both about it. As i said it will not stop me from staying here as it is a well kept property but you might as well resign yourself to breakfast at McDonald's down the road or bring your own.
Stayed 1 night in May 2023
Response from Staff on May 15, 2023
I realize the selection was sparse, as it was 6:30 am, which is 30 minutes before our allotted and advertised breakfast time of 7am-10am. It was out of courtesy that any food was put out early. There were several people asking an early b-fast and we only can cook so much at one time. Please know we tried to accommodate the train group but can only produce so much food to stock our available amenities. We hope you will try us again. Please note our breakfast times are posted 7am-10am Saturday and Sunday to avoid any further confusion. Thank you and have a great rest of your day!

8/10 Good

Cambrien

Stayed 6 nights in Apr 2023
Response from Staff on May 11, 2023
We appreciate your time in completing this review. Please come again soon and don't ever hesitate to bring anything to our attention. We want your experience to be great!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2023
Response from Staff on Apr 28, 2023
We are grateful for your patronage. Please visit again soon!

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful but not satisfying
There were only 2 negatives: the bathroom lighting was not as good as it should be & the breakfast food was stale & not appealing….the toast was the best thing available.
Stayed 1 night in Apr 2023
Response from Staff on Apr 17, 2023
We appreciate your response and survey! Please let us know the next time you stay, and we will nail breakfast for you! Stay safe out there!

10/10 Excellent

Melanie, East Bethel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was wonderful, hotel is clean, breakfast was a nice selection, staff is friendly. Definitely would stay here again if in the area.
Stayed 2 nights in Feb 2023
Response from Staff on Feb 27, 2023
We are so happy you enjoyed the Durand Cobblestone Inn & Suites. Please visit again soon! Stay healthy!!!

10/10 Excellent

Wendi

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet.
Stayed 2 nights in Jan 2023
Response from Staff on Jan 23, 2023
Thank you for the kind review!

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Stayed 1 night in Dec 2022
Response from Staff on Dec 12, 2022
We appreciate you taking the time to respond. Hopefully we will be able to serve you again soon! Happy holidays!

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, and comfortable
Response from Staff on Nov 28, 2022
We are thrilled that your stay was enjoyable. Please visit us again soon!!! Happy Holidays!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Staff on Oct 27, 2022
We are so exited your stay was great! Please allow us to serve you in the future. We look forward to your next stay with us!

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
The breakfast was very limited & coffee was cold
Stayed 1 night in Oct 2022
Response from Staff on Oct 17, 2022
We are sorry you did not approve of our breakfast. Please give us another chance to please you!

8/10 Good

Karissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Durand is a cute little town and the Cobblestone Inn was very nice.
Stayed 1 night in Oct 2022
Response from Staff on Oct 9, 2022
We are thrilled your stay was great. Please visit again soon!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Durand Hospitality was wonderful!
Such a warm welcome from staff in a cute small town!
Stayed 1 night in Sep 2022
Response from staff on Oct 3, 2022
We appreciate your business!

2/10 Terrible

Tara

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
We planned to stay at the Cobblestone Inn & Suites in Menominee, WI but somehow, accidentally chose the one in Durand, WI (which was about 30 minutes away). Unfortunately, we didn’t realize the error until after the cancellation timeline so were forced to stay in Durand. This hotel had many issues and if we had not already paid for the room through Hotels.com, we would have left. The minute we walked in you could detect the musty smell - this multiplied when we walked into our room. The smell was overwhelming! The window did open which helped a little, but with them not having any air circulating in the room, it was a lost cause. The hotel didn't have an elevator - not a huge issue for us but could be for other guests. The beds felt like you were sleeping on a concrete slab and the bedding had stains on them. We can overlook a lot in a hotel room but uncomfortable beds is unacceptable. The drains in the bathroom we’re clogged - it took forever for the water to drain out. The cleanliness of the room was average at best. There was a lot of dust. I clean items in the room when we check in (remotes, light switches, etc.) so I spent a lot of time cleaning everything else. Overall, this was the worst hotel we have ever stayed at. The only good thing about it was the staff - they were friendly. We didn't complain to them as we knew there really nothing they could do about it - switching to another room would be a waste of everyone's time.
Stayed 1 night in Aug 2022
Response from Staff on Aug 23, 2022
We apologize for your stay. These issues are being addressed. Thank you for bringing this to our attention. Have a great day!

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2022

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Aug 2022
Response from Staffers on Aug 15, 2022
We appreciate your kind review. Please come again soon!

10/10 Excellent

Jessica Almazan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place to stay! Nothing bad with our stay, just what we were looking for!
Stayed 1 night in Aug 2022
Response from Staff on Aug 10, 2022
Thank you for staying with us. Please come again soon!