Dzoncauich Vacations from $319

Great location. Staff - the staff could be more cheerful. Cleanliness - my bedcover was stained and the wall was marked. Amenities - the manager could add an icemaker.

A place close to everywhere

Room was spotless and very comfortable. Staff were helpful with our plans in Mérida.

This hotel has a fantastic location. Restaurants abound, La Plancha Park is at the end of the Gastronomic Street, Paseo Montejo is a block away with mansions, museums, restaurants, shop, and pedestrian Sundays. The staff is bilingual and couldn’t be nicer. The pool area is an oasis. I especially enjoyed it at sunset.

The condo was across the street from the beach. The beach was not as depicted in the pictures. No private beach access. We had to go up several blocks to the boardwalk for public beach access. Instructions on how to access the WiFi and TV could have been communicated better. TV was reported not working but was not corrected during our 7 day stay. The electricity went off for 1 morning and management did respond quickly but was instructed to only use one burner on the stove. Washer was very loud and no dryer. The sewer did smell from the bathroom sink, no toilet seat on second bathroom. Only a pair of towels for each bathroom. Too much light coming through the blinds at night. The master AC would freeze up at night. Not enough hot water. Good for one hot shower. I was disappointed with the condo.