Ratings based on 75 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Worst stay..save your money.book with someone elsePosted Nov 1, 2017
When I arrived no one was there and the doors were locked. after standing out side the hotel and calling several times someone finally came to the door where I was told they over booked so I was given there worst room 120..it was so bad even the manager apologized and said hopefully they could get another room the next day..I walked in to a room with trash on the floor a bed that had obviously been slept in, dirty toilet and sink with Mold Growing out of control around the tube..these conditions I wouldn’t wish on my worst enemy the next day I begged the staff to switch and they finally changed me rooms to the other side of the hotel where the same conditions reappeared..except this time I could hear every car horn from the street ..because of these conditions I became Sick And was forced to leave the trip Of a life time. This hotel s a disgrace and should be condemned, the service is only equivalent to one word: useless. This was the greatest waste of money and resources of my entire trip. It is a shame and a travesty that establishments of this quality are allowed to advertise on Expedia, based off this experience I would never book with Expedia again or advise anyone to do so. This travel agency should have better vetted there hotel options in this region of the world before offering it as a safe, reliable and clean accommodations. This hotel needs to be removed from this listing at once to keep with the integrity of this travel agency. I stand behind every word !
by Helen from London
We were movedPosted May 15, 2014 on Hotels
We were moved to another hotel on arrival. This area is great for Shabbat as it is the Arab part of town so all the restaurants are open!!!
for Everyoneby john from Australia
Great locationPosted Apr 15, 2014
Only stopped in for the night, was clean, comfortable, and affordable. Great location, beautiful looking out over Jerusalem in the morning.
by A verified traveler
Will not stay here againPosted Apr 12, 2014
Breakfast was supposed to be included but we had to pay.
by D from USA
Within walking distance of Old City.Posted Jan 23, 2014 on Hotels
Although the hotel was satisfactory for us, I definitely don't think it's a place where most Americans would want to stay. Everyone should know that it is in the Arab section of the city and is quite seedy by American standards. However, the staff were quite nice to us and, after our first initial shock, it seemed to be very safe and we felt secure all the time. It really is a beautiful setting with a beautiful view of the Old City. We think it is a good deal for the price, if you know all of the above.
by Very Unhappy Guest from UK
A DUMPPosted Jan 21, 2014 on Hotels
This hotel is a dump. The guests should be paid to stay there. Our room was absolutely filthy. We did however have the housekeeping staff knocking on our door before 08.00 the next morning requesting entry to clean! We requested they came back later as we weren't dressed. The room was still filthy when we returned. The bedding left a lot to be disrired. Very rough sheets and dirty blankets. The bathroom was also a joke. No holder for the loo roll so it had to sit on the side of the bath or on the floor. We requested a room with a bath tub. The bath tub was very narrow, with a ledge type seat which left very little room for you to stand up/manoeuvre. My sister found bathing in this quite frightening as she was scared of falling. We requested a room at the back of the hotel so as to not be kept awake by the noise from the road. We were instead kept awake by the noise of the barking dogs and the mosque. There is very little in the way of facilities in the area. If we decide to visit Jerusalem again, we will definitely stay within the city.
for Everyoneby Sasha from SKOPJE
Posted Jan 16, 2014
by A verified traveler
No Way!Posted Jan 9, 2014 on Hotels
by Benny from Montana
Not a good HotelPosted Dec 10, 2013
Thus place is terrible, pay more for somewhere in the New City.
for Familiesby Hank from Los Angeles
Outstanding Location!Posted Dec 9, 2013
Pros: In addition to location, wonderful buffet breakfasts were served. We stayed five nights on two different visits at the start and end of our trip.
Wonderful Experience. Hotel is next door to Mosque of the Ascension, constructed on the site of a church built in 380 AD commemorating Christ's Ascension. It is also 100 meters from the Church of the Lord's Prayer (Paternoster), a five minute walk from the Garden of Gethsemane, and a 15 minute walk down the Mt. of Olives to the Old City. We had a wonderful time. Because the hotel is in "East Jerusalem" some Israeli taxi guides will refuse to go to "the other side of the tracks," or they will want to charge extra to get there. Find out before you get in the cab, if the taxi or sherut will charge extra to go to the Mt. of Olives. This obviously is a statement more about the taxi drivers than the hotel. Our family, four kids ages 6-11, had a great time staying there, and I would recommend it to all families on a budget and ready for a more cultural experience.