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Reviews of Syozant Lauriston Central ApartHotel

2.5 out of 5
Syozant Lauriston Central ApartHotel
5/3 Lauriston Park, Edinburgh, Scotland

Reviews

5.2
Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 0 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 4 out of 16 reviews" "
Rating 2 - Terrible. 6 out of 16 reviews" "

6.2/10

Cleanliness

5.4/10

Staff & service

7.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed in this place. I stayed 28th-30th July 2019. There were rats, the electric cables were coming away from the walls, there were various things (paint pots etc) stored under my bed, the washing machine was broken (my main reason for booking here) and someone (the cleaner?) came into my room without waiting for an answer saying he didn't think anyone was saying in it. I went out and bought my own pillows (as they were so flat and old) and toilet roll (as there was none after the first night), I emailed this information to the owner (also asking for a part refund to cover my laundrette bill) but didn't even receive a reply, even though I have given them over a week to do so.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the most terrible hotel experience I've ever had. We left the morning after we got there and stayed at another hotel because it was so gross.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Syozant Properties on Apr 2, 2019
Thanks for your stay.

10/10 Excellent

John

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite surrounding though centrally located. Good for short stays.
Stayed 1 night in Mar 2019
Response from Syozant Properties on Apr 2, 2019
Thanks for your stay and see you again.

10/10 Excellent

Ssantiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight
if u looking to be alone or as couple alone it's a great place for you. very nice and patient lady provide me with all details
Stayed 1 night in Mar 2019
Response from Syozant Properties on Mar 16, 2019
Thanks for your stay and see you again.

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to centre, good location. Facilities were good though shared. Stairway, the communal path needs some cleaning.
Stayed 1 night in Aug 2018
Response from Syozant on Aug 29, 2018
Thanks for your stay and your time to give us your feedback.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here not worth it even for the price
The room was subpar
Response from Syozant Property on Apr 16, 2018
Thanks for your time to give us your feedback. If you had any concerns, you could have informed us during your stay and we could have helped you(check and rectified)

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Syozant Inn Edinburgh Lauriston
The problem with heat, The first flat I was in, the boiler didn't work. The room I was moved to had but the window was not properly insulated so the cold felt like it was coming right through.
Stayed 7 nights in Mar 2018
Response from Syozant Property on Mar 22, 2018
Thanks for your stay and your time to give us your feedback. We could have helped you if had informed us on your stay.

6/10 Okay

Michaelle

Disliked: Property conditions & facilities
Not an "Inn," it's a Flat
Difficult to get in, no one to meet you. Not suitable for someone who can't walk up 3 very long flights of stairs. Lights don't stay on because sensor does not function properly. All-in-all it's ok. Great location but you'll feel like you're staying in someone else's slightly grungy apartment.
Stayed 2 nights in Oct 2017
This is a self check-in, hence we meet guests as and when required. Also this is a very central place as you mentioned but there are few floors on top of our building as well, hence 3 flights of stairs is very common. There was a slight issue on sensor light but was fixed on next day. Thanks for your stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Thanks for your stay.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
A semi-serviced apartment only.
Basic room. Shared facilities. Single beds were ok. Noisy co-guests kept slamming their door through all hours.
Stayed 2 nights in Aug 2017

2/10 Terrible

Sonia

Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
L’emplacement pratique mais attention au retr
L’endroit est très bien placé pour visiter le centre ville. Par contre attention pour se garer horaires et types de places les PV tombent facilement. Nous avions une chambre avec salle de bain cewsui n’est pas le cas de toutes les chambres. L’eau, le lendemain, était glacée car tout le monde avait pris une douche avant... et l’ensemble est mal insonorisé du coup on entend tout et surtout quand les voisins sont bruyants. Nous ne reviendrons pas.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
쇼잔트인 - 불편한 민박집
아파트 1개에 있는 방을 빌려 주는 곳으로 호텔이라고 할 수 없고 민박집이라고 보면 됩니다. 아파트는 2층인데 영국은 1층이 Ground 0라서 사실상 3층이라고 보면 되고 엘리베이터가 없어서 가방을 가지고 올라가야 하는데 계단이 많고 높아서 캐리어 가지고 올라가기가 매우 힘듭니다. 아파트는 지저분하고 방도 좁아서 침대 하나에 옷장 하나 들어가면 꽉 차고요 부엌은 일반 가정집 부엌과 같고 거기서 간단히 식사를 만들 수는 있는데 식탁은 없습니다. 욕실 겸 화장실도 아파트 내에 하나 있어서 공동으로 쓰는데 욕실도 비좁아서 불편할 뿐 아니라 화장실 물소리가 커서 다른 사람이 일 보고 나오는 소리가 온 집안에 다 들립니다. 관리인은 없는데 아파트 현관 문 출입 비밀번호를 주기적으로 바꾸고 비밀번호가 10자리나 되서 메일 인쇄해서 가지고 다니지 않은면 기억할 수가 없습니다. 호텔이라고 생각하면 안되고 민박집인데 매우 불편한 수준이라고 보면 됩니다.
Stayed 1 night in Sep 2018
Response from Syozant on Sep 18, 2018
Thanks for your time to give us your feedback. On UK standard, we are at floor 2. We got a separate dining area and cleaning done on a daily and regular basis. Electronic codes are provided for the safety of the guest. Sorry to hear you did not have a comfortable stay.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
uncomfortable bed, small room, dirty kitchen and bathroom.
Stayed 5 nights in Sep 2017
Thanks for your stay. All common areas are inspected and cleaned on a daily basis.