4.3/5Excellent! (1,005 reviews)
The vote was very clean. The room it self was nice, however, the balcony was not a balcony. It’s more like trying to stand in a circle and not moving to avoid bumping into someone else or the glass door. Very tiny! The other downfall to this hotel was the staff. No one was to be found for breakfast. I asked several staff about breakfast. Myself and a few other guests were walking around outside to find staff and also inside. No one seemed to know what was going on as if it was the first day of opening a hotel. Third, the staff at the front desk was no where to be found during check out. Stood at the counter for over 15 minutes and finally someone comes to the desk from another part of the hotel. Absolutely nuts. Also, there’s supposed to be room service. I used it one morning. Staff didn’t know what type of cereal the hotel had (so had to put me on hold). I tried to use room service the next day after a day out in Hollywood, and was told I have to come downstairs to pick up the stuff. Wow!!!! Whatever. Anyways......If the balcony was bigger, and the staff was more of a “staff”, I would gladly recommend this hotel, however, I won’t ever return to the hotel for the above reasons.
Reviewed on Apr 17, 2021