Egham Chalets

"Clean room. Staff were great and close to Kensington High Street and the tube"

"We had a great stay, spacious room, very professional staff and nice breakfast. Its centrally located and very close to shopping and restaurants. The icing on the cake is its proximity to Hyde park. We will surely stay again"

"Hotel RIU Victoria was perfect for using public transportation to get to football stadiums around the city, including Émérites, Tottenham, and Chelsea. We were able to visit all the historical sites easily, as well, because of the hotel’s proximity to Victoria Station. The neighborhood was safe, day and night, for walking to the theater and restaurants. The staff was remarkable for their help when our flights were canceled due to a blizzard in Boston. I would definitely stay here again, and will seek out RIU hotels in other locations. "

"Breakfast was good. Rooms are tight but useful. Location is great, good bus lines and multiple Tube stops within 20 min max."

"Stayed for a long weekend, excellent location and friendly reception and bar staff. Small standard rooms, clean and well supplied with quality toiletries. Nice selection for breakfast and lots of options for coffee and teas. Evening bar staff at Haxells excellent choice of cocktails and friendly with all guests making the stay relaxed and enjoyable."

"The location was amazing and close to everything including transportation making it easy to access all tourist spots! Staff were also very welcoming and friendly. I would definitely recommend staying here and would stay here again."

"Hotel was very clean and comfortable. It was newly decorated. Staff were friendly and helpful. Perfect location for tube. Ideally situated for exploring the city. "

"Nice and clean"

"Terrible hotel, look elsewhere. The first strike was offering luggage storage and then sending me on a harrowing 15 minute hellacious experience as they “Tried” to locate my luggage when I returned to check in. How do you not communicate with each other where you store luggage? (Side note: pretty sure they let me into a room that was occupied by others to “look” for my bag. Great privacy protection they have…) The second strike was the teeeeerible bed. I’ve never complained about a bed in a hotel before and when reading about the complaint about the bed in this place before booking I thought the person complaining must be one of “those” people who always find something to complain about. THEY WEREN'T WRONG. The bed is soooo uncomfortable. It literally made me sore in places. That’s a first for me. The third strike was when there was no hot water on my last night there or the last morning so I got to fly 13 hrs home without a shower. I read a previous review with a management response that said the guests lack of hot water was an “isolated incident” but clearly not since it happened to me too!! How do you just not have hot water for 12 hrs?? Furthermore, the fourth strike was when the fire alarm went off on my last day there at 6am and it took 1.5 hrs to get back in. AND THEN when I went to leave having an urgent train to catch for my last days activity, the front door would not open. There was no manual override and when a member of staff came around to “help” her approach wa"