Ratings based on 196 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.1 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
by A verified traveler
Posted Nov 19, 2015
Pros: spa ok
Cons: upkeep, reaching desk on phone,cleanliness. room supplies
very shabby, service not good, room not supplies, broken plumbing
by A verified traveler
Lieblose und eher teure MassentouristenabfertigungPosted Oct 18, 2015
Pros: Aussicht auf das Tote Meer
Cons: Zimmer VOR Anreise auf die Besucher vorbereiten. Zimmerkategorie (insbesondere Platzangebot) passt eindeutig nicht zur Beschreibung und zum Preis.
Location: Totes Meer, Ausflüge nach Massada und Ein Gedi.
Für die gebuchte Zimmerkategorie extrem eng. Trotz 2 Wochen Anmeldevorlauf war das Zimmer bei unserer Ankunft nicht auf die Anzahl Gäste vorbereitet und musste erst in unserer Anwesenheit 'umgebaut' werden, ein erneuter Anruf bei der Rezeption für die richtige Anzahl Handtücher. Das Hotelteam ist sehr bemüht jedoch nur mäßig organisiert, spricht in Mehrzahl nur sehr gebrochen bzw. gar kein Englisch, russisch funktioniert deutlich besser. Das Essen war für ein Hotel der Kategorie eher enttäuschend.
by A verified traveler from South Carolina
At Best a 3 Star HotelPosted Sep 23, 2015
Pros: The A/C was great and the beds were comfortable. Good location.
Cons: Honestly represent the hotel class.
Location: Dead Sea across the street.
Very disappointed. I have stayed at 100s of hotels around the world and this place is nowhere close to a 5 star property. Early in this trip I did stay at the King David in Jerusalem, which is a 5 star property. See the photo showing the entrance to the property and note the broken arches greeting visitors. Furniture in the room was worn (see photo of chair in room). The cabinet that housed the refrigerator would not stay closed. The plastic chairs on the balcony were old and worn (see photo). I did not have my camera at the pool to take photos but numerous lounge chairs had caked on grime around the base. Clearly the chairs had not been thoroughly cleaned in quite some time. The pool looked inviting. There was visible dirt in the bottom. This was understandable given I was there during a dust storm. I entered the pool with this in mind but quickly discovered what was in the bottom of the pool was slimy. Dirt is gritty but not slimy. What was in the bottom of the pool was not from the exiting dust storm but accumulation over a long period of time. During check-in I provided a credit card for my room and I would have assumed incidentals. I went to my room and immediately attempted to use the internet but could not connect. After calling the front desk I was told I would need to come down and provide my credit card (Really? Hadn’t I just done so?). I went downstairs and was told I would have to prepay (5 star?). Rather than pay by credit card (I have to pay a fee for each use)
for Everyoneby A verified traveler
Buon soggiornoPosted Aug 28, 2015
Albergo bello con buoni servizi, pulito e in una buona posizione, cena variata con personale di sala gentile. L'albergo e' bello ma molto grande e con molte camere quindi ovunque affollato (dalla piscina alla sala ristorante) per avere l'asciugamano abbiamo aspettato metà' giornata perché erano finiti. Se non si cerca un posto tranquillo, lo consiglio.
for Familiesby Lowry
never againPosted Aug 27, 2015 on Hotels
We stayed here for the night so we could hike up Masada early in the morning. My cousin last minute decided to join us and we got charged a $60USD fee for her to have to share the pull-out with us. We had dinner downstairs and not only was it a madhouse with children running around everywhere, the adults were just as bad acting as if the food at the buffet table was going to run out. We also witnessed an incident where a woman chased after a child and got into a huge sreaming debacle in the restaurant, in which security had to be called. The one highlight of my stay here was they had a hammock outside that I got to go lay in and escape the craziness of the children and enjoy the peace and quiet of the desert at night.
for Familiesby A verified traveler
Posted Aug 26, 2015 on Hotels
If I could rate this hotel lower I would. this is a 2 star hotel that markets itself as 5 star. very dirty and bad service.
for Couplesby Esther from Suresnes
peu agreablePosted Aug 23, 2015 on Hotels
Pas de place de parking pendant 3 jours...et la personne qui s'occupait du parking etait agressive. Pas de serviette pour la piscine tres souvent. Hotel sans charme. La chambre n'a pas ete faite une journée.
for Familiesby A verified traveler
Prestation et service très moyenPosted Aug 22, 2015 on Hotels
Accueil froid Piscine petite Les repas sont ordinaires plutôt bas de game Ce n'est pas a la hauteur d'un 5 étoiles plutôt 3 étoiles
by A verified traveler from nogent
Déçue ,hotel bruyant .attente pour tout .Posted Aug 17, 2015
Pros: Localisation proche de la mer morte . Facile d'accès en voiture .
Cons: Peu de places de voitures . Hall et piscine très bruyant .
Location: Site de la mer morte époustouflant. Massada côté historique. Ein guedi paradisiaque .
Accueil très décevant ! Au moins 30 mn d'attente pour le Check in .le personnel de la réception m'affirme que la Reservation par Expédia n'est pas réglé mais que c'est juste une confirmation.alors on me fait payer 350 dollars sinon pas de chambre . A mon retour en France je m'aperçois comme je le pensais que mon compte avait bien été débité de la somme par Expédia . Donc réclamations et procédures compliquées pour un éventuel remboursement.
by A verified traveler from los angeles
Dirty and unsafePosted Aug 15, 2015
Cons: Cleanliness. Needs a total all overhaul.
Location: Dead Sea. Masada. Ein Gedi.
Do not stay at this hotel. It was dirty. The sofa bed had nails coming out of the arms and was stained. At breakfast, the floor in the dining room had jello under the table from the previous night's dinner. Just disgusting! Not inexpensive and very dirty!!!