Thank you Victor for staying with us and we are happy to hear you had a good stay! We look forward to seeing you again.

Thank you Lissinia for giving us 5 out 5 and mentioning the cleanliness. We really appreciate it!

Hi Give, I am so sorry to hear that you had experience poor customer service. If you would please elaborate to help us understand better. For our complimentary hot breakfast, was it unappealing due to the many guests partaking it? We hope to hear from you soon to help better understand things and how we can help.

Thank you so much David for staying with us and the wonderful compliments! We really appreciate it!

Thank you, Wesley!

Thank you for the compliments to our staff. Glad to hear they found your phone and turned it in. Hope to see you again soon.

Thank you Steven for the 4 out of 5!

Hello. The room that you had been assigned to was our least expensive room due to location. I am very sorry for the noise issues and we do understand how frustrating it can be not being able to sleep well.

Thank you David for rating our hotel. We do appreciate it and if there is anything you may suggest to improve, please let us know.

Thank you Edgar for staying with us and for the top rate. We really appreciate it!

Thank you, Scott, for giving us a 10 out of 10! We appreciate it.

Hi Tim! We appreciated your open feedback on our hotel. I am very sorry for the noise issue that you had encountered while staying with us. We are going to be working on updating items in our hotel which we hope will be some major improvements through the next year. Thank you for the compliments as well and hope you have safe travels and a great new year!

Thank you Scott for staying with us for giving us 8 out of 10. We greatly appreciate it and hope to see you again soon. Safe travels.

Hi Rod, on behalf of my team I would like to apologize for the noise you had encountered during your stay. I will have this address as we do want you and all our guests to have a great stay with us.

Hi Ricardo, it looks like your stay was not as expected. Please reach out to us so that I may better understand and try to help.

Thank you Thomas for the rating! We greatly appreciate it.

Thank you for giving us 10 out of 10, we appreciate it!

Thank you for the rating and that you had a good stay! Hope to see you again.

Thank you Nick for giving us 5 out of 5!

Thank you Lars for your review. Was there anything specific about breakfast you feel we could improve on? We appreciate the feed back!

Hi Veronica! Thank you for your feedback of your experience at our hotel. We are hoping to work on some upgrades soon to improve our guest experience. Hope you have a wonderful family party!

Hi Darlene! Thank you for staying at our hotel and your feed back. I apologize that the carpet was dirty during your stay. Thank you for letting us know so that we can improve in areas. Have a wonderful day!

Thank you Della! We are so happy to know you had a great stay!

Thank you Patricia for giving us 4 out of 5, we appreciate your feed back.

Thank you Melvin for giving us 5 out of five stars! We appreciate your feed back. Happy travels!

Thank you Ramon for the rating!

Hi Patsy. We are very sorry for the shower head not being secure. When you had alerted our staff in the evening, our maintenance did correct the next morning. We do hope you will give us another opportunity to serve your hotel needs. Safe travels.

We are so pleased to hear what a great stay you had and appreciate the compliments.

Thank you, Betty, for saying that our staff are nice and that you had a quiet and relaxing time. We are always happy to hear that and hope to see you again soon.

I am sorry to hear that your stay was not well. My Front Office Manager did try to reach out to you before you left but you advised that you had to go. I do hope you will give us another opportunity for your hotel needs.

Hello and thank you for submitting you ranking for our hotel. It seems that things were not favorable during your stay and I very sorry for that. Please feel free to reach out to management to see how we may help. Have a wonderful weekend!

Thank you Levi for giving us 5 out of 5! We appreciate it and appreciate you for staying with us.

Thank you Jose for giving us 10 out of 10! Hope to see you again soon and happy travels!

Hi Kristen. I am very sorry to hear that your stay was not as well as hoped to be. We are working on improvements in our hotel to improve our rooms for our guest. It was a very busy day of your check in. With staff shortages, things unfortunately took longer than anticipated. I do hope that you will give us another opportunity on your next trip down here.

Thank you Yvette for your compliments and review. Hope to see you again soon!

Thank you Amber for staying with us and your review. We are working on updating our hotel and hope that you will join us in our work in progress and the finishing touches. Safe travels.

Thank you Greg for staying with us. I am sorry the hotel itself was unable to provide you a receipt since your room was prepaid.

Hello Alfonso. I am sorry that your stay was not to your satisfactory. I do see that you were a No Show on your scheduled arrival date and did not contact us which was no fault of our hotel.

Thank you for giving us 10 out of 10! We appreciate it!

Hi Maricela! Thank you for your review on our hotel. I am sorry that you some discomforts during your stay. Thank you for letting us know and of your compliments too! We hope to see you again soon.

Thank you Caryn for giving us five out of five and recommending us.

Hello Sam. I am sorry that you were disappointed in your room. I see that the room type you had booked was our least expensive, due to the location. My staff did offer to upgrade you to a different location, but you declined. I am sorry that the heater was noisy and breakfast was not agreeable. Thank you for sharing with us so that we may better understand and improve. Have a wonderful day.

Thank you Rebecca for choosing to stay with us again your adventure in Glamis. We appreciate the compliments! See you soon.

Thank you James for staying with us. We are happy to hear you had a very comfortable stay. Safe travels!

We appreciate you choosing to stay with us Elizabeth and letting others know of you stay. Thank you for your wonderful words and look forwarded to your next stay.

Hello Martha. I checked your reservation and saw that you were a no show until an hour before check out time of which it was someone else wanting to check in before you. Afterwards, you agreed to stay another night due to very late check in. Our staff were very courteous and did our best to accommodate you and other party members in your room.

Thank you Martin for giving us 10 out of 10. We appreciate you choosing out hotel for your needs. Have a wonderful day!

I am sorry about the noise disturbance you had experienced during your stay. Should you encounter such noise, please let the front desk staff know right away to help assist you.

Thank you Barbara for choosing the stay with us and glad you had a great stay!