El Cuatro Vacations from $223

Ac damage on our first room. They couldn’t fix it but provide us with fans. Second room second day ac was leaking and door lock wouldn’t work so the provide with physical keys.

The first night was horrible, one room had many bed bugs. We didn’t use one of the rooms as we didn’t want to deal with the bugs. For the Second room the girls took the bed boards off as they found spiders. I did request to get moved to another room. Reception was understandable and got us moved the same night. We did get moved to another bigger cabin. Which was much cleaner. Other than the first night we ran out of water. The last two nights we had issues sleeping due to a sound of a pipe. Which kept going off and on every 5 minutes or less. The kitchen staff was incredible.

This hotel was wonderful. The room was amazing, it seemed like a house. Food was good!

Very spacious rooms, comfortable bed. Could use some updates. Room included a kitchen with sink, stove, microwave and refrigerator. Dishes and utensils were also included. Property has beautiful vegetation, some being exotic. Manager was quite congenial.

El staff fue super friendly!