Viajes a Elen Todo Incluido Vuelo + Hotel

Muy bien ubicado, el personal muy atento y amable, la habitación familiar es amplia y las camas cómodas. Si volveríamos.

El hotel muy cargado de decoración, bien ubicado y personal atento

This place is crying out for The Hotel Inspector or Gordon Ramsay to storm in and shake the owners out of their stupor. There’s genuine potential here — the kind of charm and setting that could make it special — but it’s completely undermined by a burnt-out, disengaged owner whose negativity sets the tone the moment you walk in. There were no menus, no prices on display, and ultimately no transparency — which meant the final bill arrived as a rather unpleasant surprise. Yes, I know I should’ve asked, but it was an early-days weekend date and interrogating the staff over costs would’ve killed the vibe. The food? Serviceable, but that’s being generous. Two fried eggs (no choice offered), some overcooked bacon, a good spread, and a somewhat forced glass of champagne — €40 per person for that felt like a punchline without the joke. The room was clean and spacious, which was a relief, but felt dated — a CD player and a TV awkwardly clinging to the wall didn’t exactly scream modern hospitality. I came here off the back of glowing reviews and wasn’t expecting luxury, just a little warmth and value. Instead, I left wondering if we’d all stayed at the same place. A huge missed opportunity — the place is resting on fading charm and needs a serious wake-up

Si te gustan las chinches, este puede ser tu hotel ideal. Pasamos las últimas noches de nuestro viaje a Bélgica en este hotel, pensando que sería el lugar ideal para relajarnos. Nada más lejos de la realidad. Tanto mi marido como yo sufrimos múltiples picaduras de lo que en un principio pensamos que serían mosquitos. Al volver a Madrid, dada la virulencia del picor, fuimos al médico, quien nos indicó que por el patrón de las picaduras eran muy probablemente de chinches. Alertamos inmediatamente al hotel, que fue bastante reacio a admitir siquiera la posibilidad de una plaga. Nos prometieron enviarnos el informe de la inspección de su empresa de desinsectación para que nos quedásemos tranquilos. Todavía estamos esperándolo. No nos han ofrecido compensación alguna y han sido bastante bordes en su respuesta.

AC was not working properly even though I informed them multiple times. No staff to serve at the bar during my whole stay. I checked out one day earlier than my planned stay and they refused to refund the remaining day but I checked out anyway and moved to a nearby hotel.