Ratings based on 291 Verified Reviews

4.1 out of 5
77% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Annapolis MD

Nice

Posted Oct 15, 2017
Pros: Shower for handicap people, bed and the room in general.
Cons: Did not get wake-up call Room and Bathroom need more lighting
If you are handicapped this had a great shower for us. The only problem was the bathroom did not have enough lighting and the fan was connected to the light and was very loud. I was on the 6th floor at the end with the stairs to get out. Wheel chair people would have a real problem. The bed was very good. Really enjoyed the room.
Comment from Hotel Management
Oct 21, 2017 by Dianne Stielper, Hotel Management
Thank you for staying with us. We appreciate your feedback. Please visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the money.

Posted Sep 12, 2017
Great place to stay. The experience was much better than we expected and what the web site conveyed. The only minor issue was that you can hear your neighbors in the room next to you. But, overall, a very nice place to stay.
Comment from Hotel Management
Sep 13, 2017 by Dianne Stielper, Hotel Management
Thank you for staying with us. We appreciate your feedback.
5 out of 5
by A verified traveler from New York

Posted Aug 21, 2017
Pros: Great bathroom
I stayed there only one night. The room was nice, but fairly basic, no refrigerator. Bathroom was one of better ones I've seen in these hotels. I wish I had a chance to use some amenities.
Comment from Hotel Management
Aug 25, 2017 by Dianne Stielper, Hotel Management
Thank you for staying with us. Glad to hear you enjoyed our newly renovated bathrooms. Please visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Posted Aug 20, 2017
Excellent Hotel....old but good! Excellent breakfast!!!
Comment from Hotel Management
Aug 25, 2017 by Dianne Stielper, Hotel Management
Thank you for staying with us. We appreciate your feedback. Glad you enjoyed breakfast in Alexandra's. Please visit us again soon.
4 out of 5
by William

Posted Jul 21, 2017 on Hotels
Comment from Hotel Management
Aug 19, 2017
Thanks for staying with us.
5 out of 5
by Sherry

Posted Jul 15, 2017 on Hotels
My stay was Tuesday Through Friday. The people at the front desk were very friendly. In fact all of the staff was nice and helpful The Alexandria restaurant wasn't very good. Sometimes they gave you a lot of food then other times they gave you very little. For instance don't bother to order potato skins. You get exactly one potato. No matter how many at the table. Steak and beer Thursday sounded great. But Steak flavor was not very good. Must not of been really good meat. LongHorn Steakhouse and Texas Roadhouse have better tasting steaks. The only thing that did bother me is ants in the bathroom. Front desk informed me they spray on Fridays amd since I left on Friday nothing was to done.
Comment from Hotel Management
Jul 21, 2017
Thank you for the review. My apologies for the restaurant not meeting your expectations. I appreciate your feedback and will review it will the entire team.
5 out of 5
by James

Posted Jul 7, 2017 on Hotels
Comment from Hotel Management
Aug 19, 2017
Thank you for staying with us. Please visit again soon.
5 out of 5
by A verified traveler

Posted Jul 6, 2017 on Hotels
Great overnight stay. We didn't have time to enjoy the resort facilities.
Comment from Hotel Management
Aug 19, 2017
Thanks for staying with us. Please visit us again soon.
5 out of 5
by Micheal

Posted Jun 20, 2017 on Hotels
Great resort.
4 out of 5
by cinthia L.

Posted Jun 19, 2017 on Hotels
Kids fished apparently in a pond that wasn't marked no fishing.