埃尔斯托度假短租

“Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This……

“The Host was extremely good at communicating, we had a small problem upon arrival which was very promptly resolved. The perfect stopover before our holidays really started.”

“During a 12-day rail trip around England, this was one of eight stops along the way. I prioritized locations within short walks from a train station throughout the trip, and this property fit that plan. The room is a converted 1-Car garage. Although small, it was clean and had everything we needed for an overnight stay. The host was VERY nice, agreed to store our luggage for the day while we visited nearby tourist attractions, and was very responsive to my messages both before and during out……

“The apartment was booked for three people but there was no bedding provided for the third person. The company uses there own messaging system which I found unnecessary and complicated. You had to access a message on Expedia and then click on a link to go to a different website. What's wrong with just a message in Expedia or an email.”

“Without doubt one of the best stay experiences I’ve had in a long time, from quality of accommodation, ideal location and excellent communication.. end to end everything you want and more from a stay. Host was super responsive I. Communications and really attentive to our needs even configured the beds in the bedrooms as we needed. And the true sign of great service is how it works when life throws in a curve ball.( in our case it was having to arrive earlier than planned and earlier than……

“I was just frustrated by the check in producers as was keyless and required code and to get the code I found not very easy. Ensure you check in before you arrive as we was waiting around for a while after a long drive here trying to figure out how yo get in. Couldn't get cooker to work also at first but worked in the end would stay here again though”