Find all hotels by Independent in Empire, CO

"Very efficient and wonderful manager"

"Wasn’t there for any of that there to play some black jacket roulette! Have a good time. My only complaint was a housekeeper came into the room at 8:30 while we were still sleeping. They had to know we were in that room, but I was totally impressed a few days later when The Lost and Found called me and told me that I left my jacket in the closet and they would hold it for me so my wife and I are gonna go back up there next weekend. Grab my jacket stay one night and do a little more gambling and eating."

"Ni tan siquiera pude quedarme perdí mi dinero normalmente reservo habitaciones y primera vez que veo que si no llegas a las 9 pm pierdes tu habitación aunque ya aigas pagado la habitación. Normalmente antes de las 11 pm se puede hacer el check in pero aquí no. So que mas puedo decir."

"The front staff were rarely there. I was first shown a room that didn't have the two beds that I'd reserved. Moving to the appropriate sized room, I popped back to the front desk to ask for toiletries, as there were none. The desk staff said the individual shampoos were still to be delivered, and no soap other than 1 bar was in the place. He handed me the only full, family-sized bar of soap. The coffee is central in the lobby. Anyone who desires creamer uses a spoon in a Costco-sized communal creamer container. Anyone with a sense of hygiene should think to stay elsewhere than in a hotel that runs out of the soap bars adequate for all rooms. The hotel shouldn't pass regulations if it requires all guests reach into the same creamer container as the unwashed hands of guests who weren't given out any soap."

"clean rooms, nice amenities, great location "

"I was supposed to stay with them back in December of 2025. Unfortunately, my sister passed away the very day I was supposed to fly out and check in. I called to see if they could offer a refund given the circumstances, and I even offered to provide documentation as proof. Sadly, corporate said they would make no exceptions. This was very disappointing and honestly felt extremely insensitive. I understand that businesses have policies, but I believe there should also be room for compassion and understanding during unexpected life tragedies. Because of this experience, I would not feel comfortable booking with Hyatt again or recommending them to others."

"Great stay "

"Nice clean hotel. Great for skiers who prefer a nice nights sleep and save money to spend on the mountain! "

"The beds are uncomfortable and pillows are flat "