Ratings based on 547 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 17, 2018
4 out of 5
by A verified traveler

Posted May 7, 2018
Room was nice, but the showers had cracked scilicone which was difficult to keep clean. Overall the staff was very nice and very helpful.
Comment from Hotel Management
May 10, 2018 by ., Hotel Management
On behalf of the entire staff, I would like to thank you for sharing your review regarding the Hampton Inn by Hilton Phoenix Midtown. Thank you for highlighting our service, and helpfulness. We look forward to your return. Always in Hamptonality, Eric Mackler General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 3, 2018
Check in was fast and easy...the manager was helpful...breakfast was not bad...overall our stay was great no complain...would definitely stay here again if in the area...
Comment from Hotel Management
Apr 9, 2018 by ., Hotel Management
On behalf of the entire staff, I would like to thank you for sharing your review regarding the Hampton Inn by Hilton Phoenix Midtown. Thank you for highlighting our service, breakfast and your overall stay. We look forward to your return. Always in Hamptonality, Eric Mackler General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Pleasant stay

Posted Mar 28, 2018
This hotel has a nice quiet vibe about it. We stayed for 6 nights and enjoyed it . Nice central location pleasant staff [Beverly at brekky is a great way to start the day] , room was a nice size clean and available on check in. Would not hesitate to stay here again or recommend to others. Plenty of parking available and complementary breakfast was more than we expected.
Comment from Hotel Management
Apr 9, 2018 by ., Hotel Management
Dear jeff, WOW, I certainly appreciate you mentioning Beverly the breakfast attendant going above and beyond for you as that is what it is all about. Your description of our rooms to be large and clean is appreciated. We are grateful that you took the time to share this review regarding the Hampton Inn by Hilton Phoenix Midtown.with us. We hope to see you again soon. Always in Hamptonality, Eric Mackler General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2018
Use this hotel every time ee comr to phx for dt appts
Comment from Hotel Management
Apr 9, 2018 by ., Hotel Management
Thank you for your comments regarding your stay at the Hampton Inn by Hilton Phoenix Midtown. We are glad to hear you were happy with the staff service and the location being walking distance to the hospital and restaurants. We look forward to having you as our guest again in the near future. Cordially, Eric Mackler General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2018
The rooms were very quiet and the staff was very friendly and helpful.
Comment from Hotel Management
Apr 9, 2018 by ., Hotel Management
Dear M, On behalf of the entire staff, I would like to thank you for sharing your review regarding the Hampton Inn by Hilton Phoenix Midtown. Thank you for highlighting our service, quietness, breakfast and very friendly staff. We look forward to your return. Always in Hamptonality, Eric Mackler General Manager
3 out of 5
by A verified traveler from phoenix

Over rated

Posted Feb 13, 2018
Older facility, shower head put out harsh spray, definitely not comfortable. Exhaust vent in bathroom dirty. Tv remote worn out or just not responsive. A/C unit noisey. Wife says both room looks shbby. Location could be only reason for rate!
Comment from Hotel Management
Apr 9, 2018 by ., Hotel Management
Dear fred, Thank you for sharing your experience regarding the Hampton Inn by Hilton Phoenix Midtown. I appreciate you mentioning the items needed attention. We will be sure to follow up on all of these issues. Always in Hamptonality, Eric Mackler General Manager
4 out of 5
by A verified traveler

Posted Jan 30, 2018 on Hotels
Comment from Hotel Management
Feb 5, 2018 by ., Hotel Management
Thank you for the four stars we appreciate your feedback and hope to have the pleasure of serving you again in the very near future. Cordially, Eric Mackler General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2018
Very good nice facility staff was very good Close to all Amenities
Comment from Hotel Management
Jan 23, 2018 by ., Hotel Management
Thank you for the five stars. We are so glad you enjoyed your stay and the staff service was very good. We sincerely hope to have the opportunity to serve you again in the very near future. Cordially, Eric Mackler General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, Tx

Awesome experience

Posted Dec 4, 2017
Pros: Everything
Cons: Wifi access was a bit complicated
Very nice staff, very friendly and hospitable. Clean rooms, great area.
Comment from Hotel Management
Dec 11, 2017 by ., Hotel Management
Hello Brenda thank you for taking the time to comment about the Hampton Inn Phoenix Midtown. We are glad to hear you enjoyed the friendly staff clean rooms and the nice breakfast we hope to serve you again as our guest in the near future cordially. Eric mackller general manager