Overview of Exe Prisma Hotel

Photo gallery

Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
VIP Access

Exe Prisma Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationCarmen Thyssen Museum4 min walk
    Popular LocationPerfume Museum4 min walk
    Popular LocationCaldea Spa6 min walk
    AirportAndorra la Vella (ALV-Andorra la Vella Heliport)7 min drive

Choose dates to view prices

Standard Double Room

4.9/5 guest room rating
  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room (3 adults and 3 children)

5/5 guest room rating
  • 431 sq ft
  • Sleeps 6
  • 1 King Bed OR 1 Twin Bed

Deluxe Penthouse (5 people)

  • Sleeps 5
  • 3 Double Beds

Deluxe Penthouse (2 adults)

  • Sleeps 2
  • 1 Double Bed

Double Room Single Use

No guest room rating
  • 430 sq ft
  • Sleeps 1
  • 1 Double Bed

Junior Suite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Quadruple Room

5/5 guest room rating
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

Deluxe Penthouse (4 people)

  • Sleeps 4
  • 3 Double Beds

Family Room (2 adults and 3 children)

5/5 guest room rating
  • 431 sq ft
  • Sleeps 5
  • 4 Twin Beds OR 2 Twin Beds

Triple Room (3 adults)

5/5 guest room rating
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Family Room (7 people)

  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

Triple Room (2 adults and 1 child)

5/5 guest room rating
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Deluxe Penthouse (6 people)

  • Sleeps 6
  • 3 Double Beds

Junior Suite

5/5 guest room rating
  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room (2 adults and 2 children)

5/5 guest room rating
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Penthouse (3 people)

  • Sleeps 3
  • 3 Double Beds

About this area

Les Escaldes

Located in Escaldes-Engordany, Exe Prisma Hotel is in the city center. Naturlandia is a popular area attraction and if an activity is on the agenda, Caldea Spa and Soldeu Ski Resort are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Devk-Arena or Palau de Gel. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Carmen Thyssen Museum - 4 min walk
  • Perfume Museum - 4 min walk
  • Caldea Spa - 6 min walk
  • Saint Andrew Church - 17 min walk
  • Pyrenees Andorra Shopping Centre - 19 min walk

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 37 min drive
  • AirportBarcelona Intl. Airport (BCN) - 151 min drive


  • Nº14 Fourteen Restaurant — 1 min walk
  • A Casa Canut Hotel Gastronòmic — 4 min walk
  • L'enoteca — 4 min walk
  • Pizzeria Angelo — 6 min walk
  • Restaurant 120 — 6 min walk
View in a map

About this property

Exe Prisma Hotel

Skiing and dining in the mountains near Caldea Spa
Hit the slopes and relax with Exe Prisma Hotel's amenities, which include a bar/lounge and a coffee shop/café. All 55 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking tubs, and other standard amenities include room service and flat-screen TVs.
Exe Prisma Hotel offers 55 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Escaldes-Engordany hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (EUR 17.50 per night)
  • Onsite parking is wheelchair accessible
  • Onsite parking options include a garage
  • Ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 9 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Catalan
  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 1 meeting room


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens


  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels


  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Minibar


  • Desk
  • Safe
  • Soundproofing
  • Turndown service



Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9 per person (approximately)
  • Self parking fee: EUR 17.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ahotels Prisma
Ahotels Prisma Escaldes-Engordany
Ahotels Prisma Hotel
Ahotels Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel
Exe Prisma Escaldes-Engordany
Exe Prisma
Ahotels Prisma Les Escaldes
Hotel Exe Prisma Andorra/Escaldes-Engordany
Exe Prisma Hotel Hotel
Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel Hotel Escaldes-Engordany

Frequently asked questions

Can I cancel my reservation for free at Exe Prisma Hotel and receive a full refund?
Yes, Exe Prisma Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Exe Prisma Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Exe Prisma Hotel?
As of Jan 23, 2021, prices found for a 1-night stay for 2 adults at Exe Prisma Hotel on Feb 1, 2021 start from $52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Exe Prisma Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Exe Prisma Hotel?
Self parking is available for EUR 17.50 per night.
What time is check-in at Exe Prisma Hotel?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Exe Prisma Hotel?
Check-out is at noon.
Where is Exe Prisma Hotel located?
Located near the slopes, this Escaldes-Engordany hotel is in the city center, within 1 mi (2 km) of Pyrenees Andorra Shopping Centre and Caldea Spa, and close to winter sports such as cross-country skiing and skiing lessons. Placa del Poble and Casa de la Vall are also within 1 mi (2 km).
Rating 5 - Excellent. 141 out of 299 reviews
5 - Excellent 47%
Rating 4 - Good. 125 out of 299 reviews
4 - Good 42%
Rating 3 - Okay. 21 out of 299 reviews
3 - Okay 7%
Rating 2 - Poor. 12 out of 299 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 299 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Disappointing, I stayed elsewhere my second night.
This was a “free” night. The receptionist who greeted me was far from welcoming. The family ahead had their bags carried on a bell trolley, I was merely directed to my room. The room was a huge family room, 2 bunks, a double bed and 2 bathrooms. It was tired, certainly not to 4* standards. I felt it a totally inappropriate room to give to a solo woman booking last minute. It reminded me of society’s expectations upon me. I could just as easily have been escaping a violent partner, I may then serve as another lesson in guilt. Most likely, it was given to me because of the tired condition of the fixtures and fittings and that I wasn’t a paying customer. I collected my tokens like others! And it meant I had no intention of paying for the breakfast, room service or any other discretionary purchases. The next morning I was woken by housekeeping, well before checkout time. The electricity then went out in my room. The receptionist that recoded my keycard so that I could shower was at least charming and helpful.
Stayed 1 night in Jun 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
Great location. A walk to the main mall. In fact the town is very easy to walk around. Staff at the front desk were very helpful with suggestions of where to eat and what to do. Wifi/internet is slow in the room
Stayed 1 night in May 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent central location !!!!
Absolutely lovely apt in the 6 floor with private elevator , super clean nice , totally perfect for all my family I will definitely come back very soon !!
Stayed 2 nights in Mar 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and solid value.
Competent hotel close to everything you'd want to see or do in Andorra. Smart family rooms, good staff, decent parking (17 Euro a day). Large rooms, newer building although the furnishings in the rooms could use a little bit of updating. BUT, they actually give you free water and juice in your room. Can you believe that? A hotel that doesn't want you to pay 9 Euro for the bottle of Evian they shrewdly place in your room every day? Full disclosure, this may have biased my ratings to the upside a tiny bit.
Stayed 1 night in Jan 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big and clean to stay and it is convenient to access.
Stayed 1 night in Dec 2017

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