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Overview of Palais Al Firdaous

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Indoor pool
10 bedrooms, premium bedding, down comforters, memory foam beds
10 bedrooms, premium bedding, down comforters, memory foam beds
10 bedrooms, premium bedding, down comforters, memory foam beds

Palais Al Firdaous

3 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationBab Guissa4 min walk
    Popular LocationTombs of the Merenides13 min walk
    Popular LocationBlue Gate17 min walk
    AirportFes (FEZ-Saiss)38 min drive

Choose dates to view prices

Superior Room (Elambra)

  • Sleeps 2
  • 1 Double Bed

Suite (Manzah)

  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Room (Louban)

  • Sleeps 2
  • 1 Double Bed

Standard Room (Basma)

  • Sleeps 2
  • 1 Double Bed

Superior Room (Raha)

  • Sleeps 2
  • 1 Double Bed

Duplex (Marjana)

  • Sleeps 2
  • 1 Double Bed

Duplex (Yasmine)

  • Sleeps 2
  • 1 Double Bed

Comfort Suite, Accessible, Smoking

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

Suite (Yakout)

  • Sleeps 2
  • 1 Double Bed

Royal Suite (El Bahja)

  • Sleeps 2
  • 1 Double Bed

About this area


Located in Fes's Fes El Bali neighborhood, Palais Al Firdaous is in the historical district. Blue Gate and Al Attarine Madrasa are local landmarks, and travelers looking to shop may want to visit Borj Fez Mall and Place R'cif. Traveling with kids? Consider Fes Country Club, or check out an event or a game at Fez Stadium. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Bab Guissa - 4 min walk
  • Nejjarin Fondouk - 6 min walk
  • Fes Tannery - 8 min walk
  • Tombs of the Merenides - 13 min walk
  • Blue Gate - 17 min walk

Getting around

  • Fes Station - 14 min drive
  • Fes (FEZ-Saiss) - 38 min drive


  • Ben Yamna — 6 min walk
  • Dar Tajine — 8 min walk
  • Le Patio Bleu — 8 min walk
  • Restaurant Sekaya — 9 min walk
  • Maison moi anan — 10 min walk

About this property

Palais Al Firdaous

Family-friendly Fes hotel in Fes El Bali, near Blue Gate
This smoke-free hotel features a restaurant, an indoor pool, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a sauna, and a rooftop terrace are onsite. All 10 individually decorated rooms have 10 bedrooms and feature free WiFi and memory foam beds. Guests can enjoy private plunge pools, and other standard amenities include 11 bathrooms, living rooms, and dining areas.
Palais Al Firdaous offers 10 accommodations with private plunge pools and minibars. These individually decorated and furnished accommodations have separate living rooms. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (MAD 10 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room


  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Business services

  • Computer station
  • Meeting rooms


  • Garden
  • Rooftop terrace


  • Massage/treatment rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • 11 bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination


  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Dining room
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Yard


  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Private plunge pool
  • Safe
  • Separate living room
  • Separate sitting area

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.



Check-in from 12:30 PM - 1:00 PM


Check-out before noon

Special check-in instructions

If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MAD 150
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 35.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 75 per person (roundtrip)
  • Airport shuttle fee per child: MAD 75 (roundtrip), (from 3 to 6 years old)
  • Nearby parking fee: MAD 10 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Palais Al Firdaous
Palais Al Firdaous Fes
Palais Al Firdaous Hotel
Palais Al Firdaous Hotel Fes
Palais Al Firdaous Fes
Palais Al Firdaous Hotel
Palais Al Firdaous Hotel Fes

Frequently asked questions

Can I cancel my reservation for free at Palais Al Firdaous and receive a full refund?
Yes, Palais Al Firdaous offers free cancellation on select room rates, because flexibility matters! Please refer to Palais Al Firdaous cancellation policy on our site for more details about any exclusions or requirements.
Does Palais Al Firdaous have a pool?
Yes, this property has an indoor pool.
Is Palais Al Firdaous pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palais Al Firdaous?
This hotel doesn't offer parking.
What time is check-in at Palais Al Firdaous?
Check-in is from 12:30 PM - 1:00 PM.
What time is check-out at Palais Al Firdaous?
Check-out is at noon.
Does Palais Al Firdaous provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MAD 75 per person applies.
Where is Palais Al Firdaous located?
This family-friendly Fes hotel is located in the historical district, within 1 mi (2 km) of Bab Guissa and Blue Gate. Nejjarin Fondouk and Al Attarine Madrasa are also within 10 minutes.

Overall score and ratings

Rating 5 - Excellent. 0 out of 6 reviews
5 - Excellent 0%
Rating 4 - Good. 4 out of 6 reviews
4 - Good 67%
Rating 3 - Okay. 0 out of 6 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 6 reviews
2 - Poor 17%
Rating 1 - Terrible. 1 out of 6 reviews
1 - Terrible 17%




Staff & service




Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family holiday in Fes
We visited Fes for two nights in April and found these accommodations more than adequate for our family weekend holiday. The desk, cleaning, and service staff were exceptional. The riad is beautiful and the decor charming, though it is a bit dark with an enclosed courtyard outside the rooms. The "pool" is actually more like a fountain in the main courtyard and it was empty during our April stay. The traditional Moroccan breakfast was delicious. The location is within five minutes of a main gate and parking; a big plus in a city like Fes.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
The riad is stunning - it felt more like a homestay than a hotel in ways and we were a bit far out but you still get great value for your money - the room we stayed in (Yasmine) was very spacious and split over 2 floors - not very polished but loads of character to the place. Its a big mish mash of antiques and traditional moroccan home decor. If I visit fez again I would stay closer to the Bab Baljoud area as the riad is in a bit more of a local area - some people might love this but it can be hard to find your way back in the dark and a bit quiet. The main courtyard is a bit dark and damp with no natural light coming but there is a small pretty outside area with a feature pool. The staff were so attentive and the breakfast was great! :)

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención y un buen desayuno
Stayed 3 nights in Jan 2020

2/5 Poor

Disliked: Staff & service
Non fiable
Nous sommes arrivés, plus de chambres malgré réservation et confirmation du séjour une semaine avant arrivée. On nous a amené dans un autre riad en plus garantissant une qualité de service equialente, ce qui etait loin d'être le cas
Stayed 4 nights in Apr 2019

1/5 Terrible

Disliked: Staff & service, property conditions & facilities
フェズ旧市街に立地する素敵な建物のホテルでした。 ただ、予約した部屋において洗面台では温水が出るものの、シャワーから温水が出ず、シャワーを浴びることができませんでした。 このトラブルに対して、他の部屋を手配することもなく、ただ謝罪されるだけでした。 また、ホテルから長距離バス乗り場までタクシーを手配したところ、遠回りをされた上に高めの代金を請求され、非常に嫌な思いをしました。 (早朝かつホテル手配なので多少高くつくことは想定していましたが、最短距離で3分程度の道のりに対して、100DHを請求されました。流しのタクシーなら10DH以下なので、非常に高額であったと思われます。ホテルスタッフも頼んでいないのにバス乗り場まで同伴し、そのスタッフから高額な金額を請求されました。) 使えないシャワー、高額なタクシー代請求という点で非常に不満の残るホテルでした。
Stayed 3 nights in Dec 2018

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