Fire-Fall State Forest Tours

Great location near Radio City Music Hall and Central Park. Not a big fan of Resort fees especially when you feel it is not a resort. Also paid for 2 people for breakfast and the name of the business on the card did not match the vendor for breakfast but they said that is place. They were out of croissants and would not change the 2 croissants we paid for the one muffin they had so we had to pay for that. Staff at the breakfast store were very rude and told hotel staff which also did nothing to make the situation better. Do yourself a favor and don’t pay for the breakfast upfront or maybe consider other hotels in the area. Less then a block from NY Subways but so are many other hotels.

Overall it was a great stay! Best part of the cottage was the bathroom with its deep big tub and walk in shower. But the room itself lacked visual appeal & some conveniences usually associated with booking a cottage which is more private and removed from the house. Could use more and better art in the room. I would also trade all the storage space for a mini fridge, tea kettle or coffee maker. Also the only full-size mirror is hidden far back in the bathroom which isn’t terrible but very inconvenient to check the outfit before heading out the door. It’s little odd things that just made it not feel like a luxury stay. And no one mentioned to us beforehand that the sauna, gym, pool area (even though in off season) was under renovation and not available to use. The restaurant was amazing though, room service was wonderful. And staff were adorable. But I don’t know if we would book again tbh.

You book this hotel for the location. Amenities, service are ok. People are friendly and willing to help but some thing are just the way they are. AC don’t work all the time, when it did it produced a high pitched noise, there was this flashing light right above the bed that was seemingly random in its blinking pattern sometimes really bright other times not noticeable. Our first room had a view of construction equipment, second room on floor 10 was a lot better. TV stopped working after first night, two asks to fix nothing changed. It was really nice to be able to drink from the taps in the bathroom.