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Reviews of Soggiorno Primavera

Soggiorno Primavera
Via Jacopo Peri 2, Florence, FI

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 125 reviews" "
Rating 8 - Good. 50 out of 125 reviews" "
Rating 6 - Okay. 22 out of 125 reviews" "
Rating 4 - Poor. 4 out of 125 reviews" "
Rating 2 - Terrible. 1 out of 125 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Kasun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable, Great value for money
We stayed 3 nights at Soggiorno Primavera and it was a small guest with few rooms. Looks bit old but nice and pleasant. We booked a room with a private bathroom. The room was mid sized, little bit old yet clean and nice with all the necessary amenities. Towels and blankets were provided and in-room heater was there. Hot water worked perfectly. Daily house keeping and cleaning were done. The owner Massimo and his wife were super friendly and helped us providing information about tourist attractions, markets and public transport. Massimo gave us a tourist map of the Florence city and recommended some restaurants for dine as well. Also he offered us an early check-in and the check-in process was quick and hassle free. He welcomed us warmly and treated as family members. The location was really convenient and easy access to public transport. The tram stop was next to the motel and the Firenze Santa Maria Novella station was close by and less than 10 minutes by walk if you travel by train. There were some restaurants near by and the motel was also equipped with a microwave oven, electric kettle and a refrigerator that can be used as wish. Tea and coffee packets were provided for self service. The overall stay was nice and pleasant. It was a great value for the money and can be recommended for several nights in Florence without any doubt.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Staying at Soggiorno Primavera in Firenze.
Nowhere in Italy you will find a friendlier and more helpful host than Signore Massimo, and there is no more convenient place that Soggiorno Primavera. This B&B is within walking distance of everything. However, the place is in need of some serious refurb.
Stayed 4 nights in Sep 2019

10/10 Excellent

Yoshifumi, Tokyo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner Massimo is very friendly and helpful. Location is good around 10mins walking to SMN Firenze station. The room is very clean.
Stayed 3 nights in Aug 2019

4/10 Poor

Peter

A bit run-down; maybe spend a few dollars?
Stayed 2 nights in Jun 2019
Response from Soggiorno Primavera on Jun 26, 2019
Ciao Peter. Thnak you for your review. Not so good for us. We will try to improve. Thanks for your stay with us. Ciao

10/10 Excellent

Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly and knowledgeable host and cosy stay
the host was very helpful and gave very useful tips for how best to visit the city.
Stayed 4 nights in Jun 2019
Response from Soggiorno Primavera on Jun 26, 2019
Thank you. A big hug from Florence. Ciao

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here for eight days. It was quite inexpensive, and the rooms and bathrooms were clean and functional. The service was also excellent; the hotel owner was incredibly helpful and flexible and provided personalized service.
Stayed 6 nights in Apr 2019
Response from Soggiorno Primavera on Jun 21, 2019
Thank you.

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Host was extremely friendly and accomodating for my friends and I. Easy access to public transportation and not a bad distance from city center also if willing to walk. Would highly recommend!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner Mossimo was very friendly and even ordered a taxi for us because we had to leave at 4:30 am on our last day staying there. Location is very close to the train station and close to the center of Florence. Overall very pleased.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Great friendly service!
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pretty basic room and facilities. The bathrooms were very clean.
Stayed 4 nights in Sep 2018

8/10 Good

Anthony, Phoenix, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is very good. Very close to the train station, and a 10 minute walk from the main sights of Florence. The room we stayed in was very clean and big. It was equipped with the essentials such as a towel and blankets. It had many fans to compensate for lack of AC, which was totally fine. Had to fight off a few mosquitoes, but nothing serious. Owner was very friendly, and helped us with any questions we had about Florence. Overall a good stay for a budget traveler.
Stayed 2 nights in Jul 2018

10/10 Excellent

E, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice B&B about 10 min walk from Firenze SM Novella. Room was spacious and clean. The shared bathroom was very clean as well. There's no air conditioning but the owner provided two fans. Massimo, the owner, was friendly and helpful.
Stayed 2 nights in Jul 2018
Response from Marisa on Jul 26, 2018
Thank you so much for this kind review. Your appreciation leads us to always do better. A big hug from Florence.

2/10 Terrible

Dean, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t book here
We had a terrible experience at this accommodation, the owner was rude and turned us away w/o consideration eventhough we were from foreign country. We reached out to EXPEDIA for help but they let us down too, we had to look for our place to stay for that night. I will never book from expedia anymore.
Stayed 2 nights in Jun 2018
Response from Marisa on Jul 26, 2018
Dear Dean I would like to thank you anyway for this review. Our mutual knowledge was not pleasant. you arrived a lot outside our check in time without notifying. But I understand this; it is possible to have trouble during the travel and not to have the possibility to communicate. So no problem about this for me. But when I asked you to pay your bill you have taken a very negative and disgruntled attitude. You said that you already paied online. I tried to explaine you for 40 minutes you didn't paied because your room room wasn't a prepaied rate. I asked you to show me a receipt but you didn't (of course because you had not paid anything online). We called togheter expedia.com and they tried to explaine you the same that I said you but you have continued to not trust me and expedia. You said me that you want to cancel your reservation for the next day but you want to keep the reservation for the first night. But this was a lack of respect for me and my job and for the time out of the check in time that I was there to wait for you. So I said you that you can cancel the entire reservation without penalty. I never charge nothing on your card for this late cancellation. I like to have people who are happy and happy to sleep in my B & B. I love my job and I love to welcome people who come from all over the world to visit my city. Maybe you had trouble to find a place that night because Florence was very full and I am sorry for this, but I could not do otherwise because you were really unpleasant and you have not had respect for my work. But I want to wish you all the best and I send you a hug from Florence.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Expected more given the reviews..
The place was clean and the staff friendly however there is nothing but roadworks around and the breakfast was minimal and disappointing.
Stayed 2 nights in Jun 2018
Response from Marisa on Jul 26, 2018
Hallo. We are sorry for this review. There was work on the new tramway line and maybe they were noisy. Our breakfast is a italian breakfast with packaged products however of excellent quality. This is the only breakfast we can offer our guests by law. But we will take your opinion into consideration and we will try to improve. A big hug from Florence.

8/10 Good

Madeleine, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant budget place in Florence - 15 mins walk from train station which is handy and that area is also the start of the historic part of Florence - (so a further 10 mins or so to Duomo) - so not staying in the historic centre but that keeps the price down too. About 30 minutes walk to Uffizi. All safe to walk later at night which is handy too. Massimo who owns Soggiorno Primavera is a delight and very helpful and makes sure the place is run well. Be aware that he doesn't live there and reception has limited hours - but he is very contactable on What's app etc.
Stayed 3 nights in May 2018

10/10 Excellent

Lauren Cheung, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice B&B close to SMN
The B&B is conveniently situated near SMN station (around 5-10 mins walk). The host Massimo was very helpful and nice. He helped us with directions in the city and also kindly helped us print our ticket. He also prepared refreshments in the room everyday. Bathrooms and toilets were clean. We are really satisfied with our stay :) Neighbourhood is quite quiet as well!
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Host! Great location! Great price!
The owner Massimo was very friendly and helpful. He recommended two restaurants for us and we had the best pizza I ever had. With his help, we enjoy the visit to Florence very much. Hotel is at safe and convenient location.
Stayed 1 night in Oct 2017

10/10 Excellent

Victor, Orlando, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is close to the station and walking distance to the major attractions. The owner Massimo is great! He explained us the city map and help us to find transportation. If you want to stay for a short term, this is a good choice. Good value for your money.
Stayed 4 nights in Oct 2017

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I didn't realize when I made the reservation that the room did not have its own bathroom, but it really wasn't a problem. The bathroom and room were very clean. The proximity to the train station was great (we didn't have to use a taxi). But best of all, the owner (?) Massimo was so friendly and helpful that he made the stay very pleasant.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yu-Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,wifi,clean room,good owner
Stay 2 night here,it's very good location walking to the Santa Maria Novella station and city center,clean room and wifi system,very friendly owner!!

10/10 Excellent

Blanca, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent B&B
Massimo has the best customer service skills! He was helpful, courteous, and had good tips for restaurants. Thank you Massimo for all your help! I will definitely stay at Soggiorno Primavera again.

10/10 Excellent

Karen, USA, and Annalisa from Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little room in Florence!!
I booked this place based on the reviews, then received a lovely personal email from Massimo, following up. I was a little nervous when we got there, as this place seemed more like a hostel than a bnb, and the room and neighborhood on first glance - seemed a little "iffy," but now I understand why people love to stay here. Massimo is AMAZING. This was my favorite place I stayed in Italy. He is friendly, personable, funny, warm, easy to deal with, and made our overnight stay just perfect, even bringing us breakfast to our room (we got the room with the private bath, btw). I felt perfectly safe. The room was warm, the wifi worked great, and the bed was super-comfy. Anything we needed, we had or just needed to ask. He let us keep our bags there all day after we checked out, so we didn't have to carry them around Florence (we weren't leaving 'til the evening). Highly recommended. Thanks, Massimo! I hope we'll see you again someday!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 15 mins walk from main train station - Santa Maria Novella. Loved the personalised service by Massimo, the owner. He was helpful in guiding you to recommended places around Florence. Serve the breakfast according to your personal liking. It was bed & breakfast concept. Room was clean & comfortable.

6/10 Okay

Vipul

Disliked: Room comfort

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ramu, Southampton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service , Great Accomodation
The stay was excellent and I would rate 10/10 for the experience we had.Valerio was very knowledgeable,kind and helpful at every point. we got our tickets booked through him online. He was such a nice person and I would whole heartily wish all the success for him. I would 100% recommend this place to all my friends and relatives

10/10 Excellent

Ishtiaque, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great 4 night B&B place. Reasonable price, good location 7 min walk to SMN Firenzie train station. 20 min walk to all the major historical sites in florence. Massimo was extremely helpful even booked dinner reservations for the 4 of us.

6/10 Okay

Kavita, New Jersey, U. S.A

Disliked: Cleanliness
It is a B&B and hence cannot be compared to hotel services. But the owner was helpful and available. Location is 10 mins walk from the central place and all attractions. Overall , it was a good experience and recommended if you are not very particular about 4 star facilities and if you are just looking to spend a night and freshen up . Bathrooms are shared, clean and many

10/10 Excellent

F, Scotland, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice base when in Florence for a few days.
I had a pleasant stay and made to feel welcome. The hotel owner Massimo was very informative and helpful.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't look like a bed and breakfast
I was very disappointed of the condition of the facility. It was very run down and it did not make us feel comfortable to stay in.

8/10 Good

Nishanth, UK

Liked: Cleanliness, staff & service, room comfort
Florence room close to station & di Bassi fortress
Massimo is very helpful and gentle. He even arranged for a breakfast to be left in the evening as I had to leave early in the morning. Could not find a better host. There was a bit of traffic and train noise in the very large room that looked onto the road (where I stayed the first night), but the second and third nights I was in an inner room with a private bathroom, where it was quieter. Room sizes are very large.

6/10 Okay

USA Traveler, Texas

Liked: Cleanliness, staff & service
Disliked: Room comfort
Outstanding owner and close to everything,
Close to train station, good wifi access. Owner is extremely helpful and accommodating. He provides very good directions and town recommendations. Small bed needs some work for comfort. A fan in the room would be helpful since there is no air conditioner.
Response from Massimo (the owner) on May 29, 2015
Dear Guest, thanks for your review, as written in Expedia we have not air conditional, but on the month of May you don't need of fan, because in Italy there are 23-25 degrees, about the bed, you booked the double room for 1 night and after you asked us one more bed. I told you it is possible because was only 1 night, this bed is a rollway bed. Thanks Massimo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Massimo was great at providing directions and the place is close to the train station. Everything was greAt. The breakfast is not as impressive but for the price, i think it was okay.

6/10 Okay

Vinutha , Bangalore, India

Disliked: Property conditions & facilities
The overall stay was good. Mr. Massimo was nice and guided us with the local tour. The rooms are comfortable. The toilet door was broken, caused lot of inconvenience and the furniture was old. Breakfast could be improved especially on the quantity. Overall good and is located close to Santa Maria Novella station, so commuting was easy.
Response from Massimo (the owner) on Apr 22, 2015
Dear Guest, thanks for your comment, I'm sorry for the door of the bathroom broken, now there is the new door, I can change it only when the room is empty; about the breakfast it is a normal italian breakfast. Thanks for your stay with us, I hope to see you again. Bye

10/10 Excellent

Tracy, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Host
The host, Massimo is very kind and helpful. Nice B&B. Thanked for his recommended restaurant which steak were so nice. Close to SMN Station, just less than 10 mins walk.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price!
Nice place for the money. For a "B&B" the breakfast must be significantly improved since it basically just a small continental breakfast.
Response from Massimo (the owner) on Apr 7, 2015
Dear guest, thanks for the comment, about the breakfast, it is the italian breakfast, thanks for being with us. Bye

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and Recommend
Good location and clean room. Massimo and Marisa are nice and helpful.

6/10 Okay

ted lai, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Nearby firenze train station
Massmimo and Marrissa possesses great smiles. Positively, there is a microwave, so we got some pasta from nearby conad supermarket. This saves us some pennies. The ensuite is big by italian standard. Set back is only the tv is too small. The occupants upstairs made too much noise at 4am, dragging chairs etc. But it is not owned by this B&B, so I see no point feedback to Massimo, as little he can do too.

10/10 Excellent

joseph, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homey place
The couple managing this were very helpful. A good resource on what and where to go in Florence...

8/10 Good

Chin, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy B&b close to station
Walking distance from Florence train station. Place with no frills but otherwise clean and comfortable. Owners were lovely and very helpful.

8/10 Good

houyi111, Finland

Liked: Staff & service
great location, friendly service
we stay there for one night. the own recommended a restaurant for steak and we loved the food!!! good price for that location

6/10 Okay

jenny

Liked: Staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Steph, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly hotel close to train station
We were after a place to stay in Florence for one night while transiting through to elsewhere by train. Proximity to the train station was important for us so that is why we chose this hotel. We were pleasantly surprised. The owner was very friendly and helpful, the room was large and spacious, the bathrooms (although shared) were very clean and always available. Although close to the train station, it is also a very easy walk to the main sites of Florence, and we were extremely happy with our stay.

8/10 Good

Aungsumalin Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mon, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
nice location and owners are sweet and helpful. it's easy to find and only 5 minutes away from train station.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stuff, nice, clean, quiet.
There are no words to describe how amazing Massimo was. He made reservations for museums, he changed them in short notice, he made restaurant reservations, he told us everything the was to know.... simple amazing. All the time he was alone since his wife was away on a visit but despite all that he did a perfect job running the place.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel close to central station
I had a quick visit to Florence and needed somewhere central to stay overnight. This is a small, friendly, family run hotel. The owner, a husband and wife are really helpful and pleasant people. they gave me advice on where to eat and were very happy to look after my bags after i checked out so I could spend and hour or 2 walking around. I would definitely stay again.