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Reviews of Fort Lauderdale Marriott Pompano Beach Resort and Spa

4 out of 5
Fort Lauderdale Marriott Pompano Beach Resort and Spa
1200 North Ocean Blvd, Pompano Beach, FL

Reviews

8.0

Very Good

Rating 10 - Excellent. 449 out of 1001 reviews" "
Rating 8 - Good. 248 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 87 out of 1001 reviews" "
Rating 2 - Terrible. 70 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First ever professional massage. Amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Property was exactly as expected based on pictures and reviews
Stayed 1 night in Apr 2024

6/10 Okay

KIPP

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time asked and paid for ocean view room I get A view of parking velvet area and yoga area And if you look hard left a tat of ocean !!
Stayed 2 nights in Apr 2024

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay highly recommend, great beach access clean pools & clean rooms with ocean views very affordable
Stayed 3 nights in Apr 2024

8/10 Good

Graciely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Christopher

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in on 04/13/24 around 6pm the gentleman that stated he was the assistant manager was not polite or professional. He was not helpful in familiarizing us at all with the property. He did not address my wife and I nor look up at us for some time. I asked for a bell cart & he said that Valet would provide one as he doesn’t do that. When I went back to valet, they said they do not provide bell carts & that we would need to go back to front desk & rushed my wife & I out with all of our luggage from the vehicle without a bell cart which was very overwhelming and stressful. It was a horrible first impression. Additionally, the same assistant manager provided us with the wrong code to get into the property gate. We were stuck outside at the beach area around 8pm for about 20 minutes until we finally got someone’s attention to help us to get in. I brought everything to the assistant managers anttention & he did not care or show any concern and was non apologetic. I asked for the manager so I can share my bad experience and he said he’s the only manager. However Fernando up front was very pleasant. Fernando also helped familiarize us with the property and providing a map and recommended restaurants etc. The lobby and 7th floor tile floors were always very dirty and sticky even though I asked for it to be cleaned. Valet kept closing out our account so we were delayed & always having to make a new account. There were holes in the pillow cases.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Thomas

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very expensive for what we got in a room. Not very clean, televison was old and hard to function, had to pay $6 for two cups of coffee in the morning.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 12, 2024
Thank you for your feedback!

10/10 Excellent

Carrie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and clientele were all very kind approachable and helpful. The rooms were spotless and the bathrooms were updated. The main pool is heated and even after the rain remained warm. All you need to bring to the beach is your sunscreen. There's a permanent sand box and the lounge chairs are provided.
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 12, 2024
Thank you for your feedback!

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very safe and quiet. The property is dated 80’s 90’s … we enjoyed our stay. The staff was friendly and the facilities were very clean. We would visit again.
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 12, 2024
Thank you for your feedback!

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great staff and service.
Stayed 5 nights in Mar 2024
Response from Hotel Management on Apr 12, 2024
Thank you for your feedback!

10/10 Excellent

añima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay staff is great esoecially Kareem and Hantz at the bar.. Elvie at the pool and Zack at the breakfast buffet they made our stay even better
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 12, 2024
Thank you for your feedback!

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, the staff was great and the beach is beautiful.
Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 12, 2024
Thank you for your feedback!

8/10 Good

Samuel, Fort Wayne

Traveled with family
Good restaurant on property
Stayed 6 nights in Mar 2024
Response from Hotel Management on Apr 12, 2024
Thank you for your feedback!

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff at bar and front desk were rude and couldn’t care less about customer service. Hotel was nice and clean, albeit a little dated, but won’t stay there again based on service.
Stayed 4 nights in Mar 2024
Response from Hotel Management on Apr 12, 2024
Thank you for your feedback!

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service
Staff and service was excellent! The area surrounding the hotel is nice. The hotel is located on a beautiful beach. The outside area surrounding the pool including the pool needs updating and daily maintenance.
Stayed 4 nights in Mar 2024
Response from Hotel Management on Apr 12, 2024
Thank you for your feedback!

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Hotel Management on Apr 12, 2024
Thank you for your feedback!

10/10 Excellent

Yerandys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 12, 2024
Thank you for your feedback!

6/10 Okay

Manfred

Traveled with family
Liked: Staff & service, property conditions & facilities
In the middle of nowhere you cant walk to anything if you are older than 25 not even a News paper. Next Time I will better research a property or that should be Expedia Job
Stayed 10 nights in Feb 2024
Response from Hotel Management on Apr 12, 2024
Thank you for your feedback!

4/10 Poor

Gina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Carmen L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Sep 2023

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly and accommodating. Beach area very well maintained pool area was nice as well, but showing some age. Our king room was very nice with balcony that had partial view of beautiful beach. The exterior hallway rug had an offensive odor. Other than that our stay was great Easy walking to shops and restaurants
Stayed 2 nights in Feb 2024

10/10 Excellent

Katie

Very comfortable and excellent staff
Stayed 7 nights in Feb 2024

2/10 Terrible

BRAD, tarrytown

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. Front desk over-bills guests after check out !! Terrible Marriott Property
Stayed 4 nights in Dec 2023

10/10 Excellent

Khamarla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the staff was super friendly
Stayed 2 nights in Feb 2024

6/10 Okay

Alison

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You’ll love the staff here.They are exceptional but the location and the rooms and their sliver water views are disappointing especially considering the price we paid. Pools were dirty and rooms were old and falling apart. Their valet system is a mess and they need to work on consistency at check-in. Many items promised to us but never delivered. Wonderful staff and Jennifer and Warren were THE BEST.
Stayed 3 nights in Jan 2024

6/10 Okay

Nichole

Liked: Staff & service
Property needs updating. Bedding didnt fit right. Called to replace but did not. Soap left in shower from previous guest. Pool bathroom needs updating. Friendly staff overall. Property needs updates.
Stayed 3 nights in Jan 2024

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a fee for everything, other than that it was clean, right on the beach (which is beautiful) and the staff was very friendly
Stayed 3 nights in Jan 2024

6/10 Okay

Patricia

Disliked: Property conditions & facilities
hotel outside very dated and not kept up - pavers in pool area were lifting and pool was dirty and furniture was rusted
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool
Stayed 1 night in Jan 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

natalie

Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the beach chairs being included.
Stayed 1 night in Jan 2024

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Azzat

Stayed 1 night in Dec 2023

6/10 Okay

Kent

Liked: Staff & service, amenities, property conditions & facilities
Carpet needed cleaning, was a lot of noise near elevator and Utility closet used by employees
Stayed 7 nights in Dec 2023

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beautiful beach and very good and tasty breakfast 👍
Stayed 1 night in Dec 2023

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

8/10 Good

Coura

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff and service — need to offer better quality bed linens ( bedsheets , blankets and comforters) — ours were thin and old - very disappointing for Marriott standards
Stayed 4 nights in Dec 2023

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The service here is exceptional. Every single staff person was friendly and super accommodating. We were offered free upgrades and vouchers without even requesting them. Definitely would return and recommend.
Stayed 1 night in Dec 2023

10/10 Excellent

Meirav

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffed everything to make a right!
Jayceline (please forgive the spelling) at the front desk was incredible. She heard a slight dissatisfaction, and took care of me immediately, without hesitation. Arda was great too. These two corrected a bad experience the day before. I know things happen. We’re all human, thank you for making my state memorable and positive. The photo attached is of the door to my room left open after a fridge was replaced. My door was left accessible to the public, and when I returned from dinner, I checked that nothing was missing and called the front desk.
Stayed 1 night in Dec 2023

10/10 Excellent

Cj

Stayed 1 night in Dec 2023

10/10 Excellent

Seleathia

Stayed 2 nights in Dec 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, kind and helpful front desk. Breakfast was good.
Stayed 1 night in Dec 2023