I recently stayed at this hotel and unfortunately, my experience wasn't the greatest. Despite arriving at 6 PM for a 3 PM check-in, my room wasn't ready, and I had to wait for over 30 minutes to receive my keys. To make matters worse, another guest who checked in just minutes after me returned because their room was a mess, clearly not cleaned properly. It's evident that the hotel is understaffed, leading to delays and cleanliness issues. Overall, it was a disappointing experience.