Exterior

Reviews of Hampton Inn Ft. Lauderdale/Downtown Las Olas Area

3 out of 5
Hampton Inn Ft. Lauderdale/Downtown Las Olas Area
250 N Andrews Ave, Fort Lauderdale, FL

Reviews

7.6

Good

Rating 10 - Excellent. 395 out of 1008 reviews" "
Rating 8 - Good. 252 out of 1008 reviews" "
Rating 6 - Okay. 160 out of 1008 reviews" "
Rating 4 - Poor. 99 out of 1008 reviews" "
Rating 2 - Terrible. 102 out of 1008 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Emely

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
This property has a lot of potential but overall good hotel
Stayed 2 nights in May 2024

2/10 Terrible

Samantha, Jensen Beach

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Whitney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Employee charged unauthorized charges to my card
Stayed 2 nights in May 2024

8/10 Good

Leonard

Traveled with family
Liked: Amenities
Staff was very helpful
Stayed 1 night in May 2024
Response from Tom on May 4, 2024
Thank you for your kind words and hope you stay with us again in the near future.

4/10 Poor

Benjamin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jason - GM on May 6, 2024
Thanks for the post, Benjamin!

8/10 Good

Kenneth

This is a decent hotel, a little out of the way.
Stayed 1 night in Apr 2024
Response from Tom on May 4, 2024
Thank you for your response, we are 3 block from the main old Down town district. We hope you stay with us again In the near future.

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place, all was ready and it's a clean place. The location is great and the people is really kind.
Stayed 2 nights in Apr 2024
Response from Tom on May 4, 2024
Thank you for your kind words and hope to see you again soon.

2/10 Terrible

Souheil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jason Smith - General Manager on May 6, 2024
Thanks for the post, Souheil. Please accept our apologies for falling short or your expectations.

10/10 Excellent

shai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 2 nights in Apr 2024
Response from Tom on Apr 29, 2024
Thank you for the outstanding response, we appreciate you and hope you come back in the near future :)

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Tom on May 4, 2024
Thank you for an outstanding score and hope to see you again soon.

10/10 Excellent

Jade

Business traveler
Liked: Cleanliness, staff & service, amenities
I’m blown away by the kindness I’ve experienced through this staff. They truly couldn’t have been more perfect and their help was greatly appreciated!
Stayed 1 night in Apr 2024
Response from Tom on Apr 29, 2024
Excellent comment, thank you and hope to see you in the near future. will pass this on to the staff ;)

4/10 Poor

Daniel, NASSAU

Disliked: Cleanliness, amenities
Inconvenient parking, property conditions and facilities don’t justify the price.
Stayed 2 nights in Apr 2024
Response from Jason Smith - General Manager on May 6, 2024
Thanks for the candid feedback, Daniel! We regret failing to meet your expectations in any way.

10/10 Excellent

Farrah

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place , and safety was a priority
Stayed 2 nights in Apr 2024
Response from Tom on Apr 29, 2024
Thank you so much for your kind comments and hope to see you again soon.

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tom on Apr 29, 2024
Thank you for the perfect score and hope you come back soon.

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was extra
Stayed 1 night in Apr 2024
Response from Tom on Apr 29, 2024
We are pleased you enjoyed your stay, being a Downtown property, security and parking fees are a necessity and we have the lowest prices in the area.

2/10 Terrible

Alla

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs
Stayed 2 nights in Apr 2024
Response from Jason Smith - General Manager on May 6, 2024
Oh my goodness, Alla. We are grateful that you let us know about a potential issue here. We are contacting our pest control service immediately. Please accept our apologies for any inconvenience.

10/10 Excellent

John

Business traveler
Staff very friendly and helpful. Excellent hot breakfast. Great accommodations.
Stayed 2 nights in Apr 2024
Response from Tom on May 4, 2024
Thank you for the perfect score, we are pleased that you were pleased with your experience.

6/10 Okay

Mohammed

Traveled with family
Liked: Cleanliness, staff & service
The only issue with my room was washroom is outdated. Shower head doesn’t have any force. The tap is leaking water.
Stayed 1 night in Apr 2024
Response from Jason - GM on May 6, 2024
Thank you so much for sharing your feedback, Mohammed! It is valued and appreciated. Drippy faucets are costly! Thanks for staying with us!

10/10 Excellent

fernando

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Jason - GM on Apr 23, 2024
We are SO glad you enjoyed it Fernando!

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jason - GM on Apr 23, 2024
Thanks for the FIVE STAR post, Ethel! Please come again.

2/10 Terrible

Sergey, Auburn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jason Smith - General Manager on Apr 23, 2024
We were disappointed to see your post, Sergey. We are very sorry if we failed to meet your expectations in any way.

8/10 Good

jose

Stayed 1 night in Apr 2024
Response from Tom on May 8, 2024
Thank you for your response and hope to see you again In the near future.

10/10 Excellent

Ewotch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jason - GM on Apr 23, 2024
We are grateful for the FIVE STAR rating, Ewotch. Come again soon.

8/10 Good

Katarzyna

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Jason - GM on Apr 23, 2024
We appreciate the feedback, Katarzyna! Tell your friends.

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jason - GM on Apr 23, 2024
We appreciate the post, Theresa! We look forward to welcoming you back soon.

6/10 Okay

David

Liked: Cleanliness
Stayed 5 nights in Apr 2024
Response from Jason - GM on Apr 23, 2024
Thanks for staying with us David!

10/10 Excellent

John

The gentleman at the front desk was super nice !
Stayed 1 night in Apr 2024
Response from Tom on Apr 15, 2024
Great, Thank you for the appreciation, please come back when you are in the area.

2/10 Terrible

Delcine, Chapel Hill

Traveled with partner
Disliked: Amenities, property conditions & facilities
Disappointed. Front entrance was blocked by a van that sat for at least 30 minutes. Breakfast bar was very limited and many items were empty and not refilled. Hampton service has deteriorated while rates have increased. No more Hamptons for us.
Stayed 1 night in Apr 2024
Response from Jason Smith - General Manager on Apr 23, 2024
Thanks for the post, Delcine. We regret failing to meet your expectations. We can't really control the traffic in front of the hotel, but we can make sure that we don't run out of waffles! Thank you for sharing.

8/10 Good

Michael

Stayed 1 night in Apr 2024
Response from Tom on May 4, 2024
Thank you for your response and hope you come back so we can get a 5 out of 5 next time.

10/10 Excellent

linda

Traveled with family
Great location downtown with a short walk to shop and restaurants!
Stayed 2 nights in Mar 2024
Response from Tom on Apr 15, 2024
We are glad you enjoyed yourself, please tell your friends about us and come back in the near future.

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Jason - GM on Apr 23, 2024
Thanks for the post Valerie!

8/10 Good

Shameka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time the hotel was good for the price we paid. Breakfast was okay for dinner the wings could have been cooked a little longer. Overall our stay was good.
Stayed 2 nights in Apr 2024
Response from Jason - GM on Apr 23, 2024
Thanks for the feedback, Shameka! We enjoyed having you as our guests!

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and close to city center
Stayed 3 nights in Feb 2024
Response from Tom on Apr 16, 2024
Thank you for the perfect score. We are please you had a great time In Florida and hope to see you again. :)

8/10 Good

Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent budget option in Las Olas. Staff is great. Close to all that Las Olas has to offer.
Stayed 6 nights in Mar 2024
Response from Jason - GM on Apr 23, 2024
Thanks Piotr! Please come again.

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jason - GM on Apr 23, 2024
Thanks for staying with us, Kyle!

6/10 Okay

Zvijezdana

Liked: Property conditions & facilities
Location is great. Housekeeping staff didn’t clean room not even once for 4 nights 😞that was disappointing
Stayed 4 nights in Apr 2024
Response from Jason Smith - General Manager on Apr 23, 2024
We are equally disappointed, Zvijezdana! Thank you for bringing this to our attention. I'll be circling around with our Housekeeping Team first thing in the morning! Please accept our apologies.

2/10 Terrible

Camille

Traveled with family
Disliked: Amenities, property conditions & facilities
I came for my daughter wedding and where I placed my suitcase the roof was leaking, I reported it and they never did nothing.
Stayed 1 night in Apr 2024
Response from Jason Smith - General Manager on Apr 23, 2024
Well that's not right, Camile! Thank you for taking a moment, when convenient, to reach back to me or any member of our management team, especially if any of your belongings were damaged. Please accept our humble apologies.

4/10 Poor

julio

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Nothing great. Good price
Stayed 1 night in Apr 2024
Response from Jason - GM on Apr 11, 2024
We appreciate the candid feedback, Julio!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was super easy especially since we had arrived hours before check in. The person on reception went out of their way to find us a room that was read, which he did.
Stayed 1 night in Apr 2024
Response from Jason - GM on Apr 11, 2024
We are so glad you enjoyed the visit Albert! We look forward to welcoming you again.

6/10 Okay

Fahar

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Jason - GM on Apr 11, 2024
Thanks for selecting us, Fahar!

8/10 Good

maureen

Stayed 3 nights in Oct 2023
Response from Tom on Apr 29, 2024
Thank you for you review come back and see us again in the near future so we can make it a perfect score.

10/10 Excellent

Prina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was walked from the city and the staff was friendly
Stayed 4 nights in Mar 2024
Response from Jason - GM on Apr 11, 2024
Thanks for the FIVE STAR rating, Prina! Please come again soon.

10/10 Excellent

Braulio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and safety.
Stayed 4 nights in Mar 2024
Response from Jason - GM on Apr 11, 2024
Thanks for the kind review Braulio!

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jason - GM on Apr 11, 2024
Thanks for staying with us Terry! Please come again.

6/10 Okay

Priti

Traveled with family
Disliked: Property conditions & facilities
The shower handle fell off when turned! Service was okay, not very friendly.
Stayed 1 night in Mar 2024
Response from Jason - GM on Apr 11, 2024
Thank you Priti for the great feedback. Your taking the time to communicate, helps us in our improvement efforts, and wee are grateful.

10/10 Excellent

Tamara

Stayed 1 night in Mar 2024
Response from Jason - GM on Apr 23, 2024
We think you're pretty cool too, Tamara!

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service
Its ok
Stayed 1 night in Mar 2024
Response from Jason - GM on Apr 11, 2024
Thanks for the post, Douglas!

8/10 Good

francis

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not good
Stayed 1 night in Mar 2024
Response from Jason - GM on Apr 11, 2024
Oh no, Francis. We regret failing to meet your expectations in any way. Thanks for staying with us.

8/10 Good

Krystal

Stayed 1 night in Mar 2024
Response from Tom on May 4, 2024
Thank you for your response and hope you come back and we receive a 5.

8/10 Good

Adam

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Jason - GM on Apr 11, 2024
Thanks for staying with us Adam!