Frosini Vacations from $891

Yes, to both questions. Wi-fi needs work.

This is not a typical hotel where there is a lobby or staff to greet you . Instead it is a set of apartments in a corner building . The person who let us in was awaiting for us at the door at check in. Breakfast was serve in a buffet style . Staff would ask if you would order something else if you like. Continental breakfast is available .Overall it was comfortable and easy to find . Shops and restaurants are all walking distance.

The spa was wonderful though the jacuzzi could be hotter I think! The only complaint was that the bed wasn’t very comfortable (it was pretty hard) and the pillows were rather flat.

The room was clean and the staff very accommodating. The breakfast was quite sufficient and had a good variety. The location is great. It's a short walk from the square, shopping and from restaurants.

This hotel was the best hotel that we stayed at during our trip to Italy. It is also conveniently located to the Uffizi and the Galeria dell'Accademia. Additionally, we found a laundromat just a block and a half away, where you can wash/dry two loads for just about $20. Carlo, one of the hotel reception clerks, is a genius for recommending the restaurant "The Divine Comedy Restaurant," a Tuscan steakhouse, which was splendid. The breakfast here was the best breakfast we had at any of hotels we stayed in Italy. The juices and the yogurt-fruit bar with toppings was out of this world. This will be the hotel I stay at if I ever visit Florence again.