Exterior

Reviews of Humboldt Redwoods Inn

2.5 out of 5
Humboldt Redwoods Inn
987 Redwood Drive, Garberville, CA

Reviews

6.0
Rating 10 - Excellent. 9 out of 107 reviews" "
Rating 8 - Good. 29 out of 107 reviews" "
Rating 6 - Okay. 29 out of 107 reviews" "
Rating 4 - Poor. 24 out of 107 reviews" "
Rating 2 - Terrible. 16 out of 107 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No vacancy. I had a reservation. When I tried to register, door locked. Note saying call this long distance no.. It's 90 outside temp. No call back. I see another note pasted to another window to call this other no. for registration. Manager finally showed up. Surly. I was given a room where a ladder was in front of my window and all parking spaces taken by construction crew. I asked for another room - again he was surly. No more rooms, he said. No one else complained. he said. Manager waited for a yr and half for roofing crew and they were more important I was. I will never stay there again. I have photos.
Stayed 1 night in Jul 2021
Response from frank on Jul 17, 2021
Dear Sour From the Start, How could we forget you? You began grumbling straight out of the chute. Why, the moment you declared your allegiance to the culture of complaint, did you refuse the full refund offered you if you would only leave? Your room showcased fresh flooring, tile, paint, and furniture. We have now attempted to cleanse it of negative energy following your departure. It took years to arrange for new roofing in our rural area. Understand that the installers drive 300 miles round trip every few days to complete the job, and labor in extreme summer heat. Please excuse their ladder and support vehicle parked out front that you found distressing, inactive though they were. Must we apologize for constantly upgrading our property? Other guests complimented the improvements the same night of your stay. Hopefully you have fulfilled your purpose on this glorious planet by carving a trail of ill will. Congratulations on vowing never to return. Wishing you a brighter future. In cold hell, in thicket, how abstract (as high mind, as not lust, as love is) how strong (as strut or wing, as polytope, as things are constellated) how strung, how cold can a man stay (can men) confronted thus? -Charles Olson

10/10 Excellent

Franklin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again and good cost compared to others
Though the roofing was being worked on it did not interrupt guests. Room was larger than expected, bathroom up to date, on site manager pleasent and met us after we drove up to register though it was late.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice owners. Slowly updating the property. We had an updated double room that was very comfortable. Easy walk to town for eating and grocery.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Stayed 1 night in Jul 2021

6/10 Okay

Vincent

Okay just for one night
If you need one night stay, well fine. Don't exspect much. The town is a Ghost Town. Only thing open is Rays Market where I got a darn good pastrami sandwich. There were a bunch of teenage kids running around. I smelled pot everywhere. Rooms are hard to come by in this area and for one night it was ok but also overpriced. A tent in a National Park would be better
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Good location .
Stayed 1 night in May 2021

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Just fine for passing through!
It was a good stay, exactly what we needed while we were passing through. Nice to have parking on site and check in was easy enough. Hot water, nice bed. The only negative was that the heat wasnt working. We didnt figure this out until after 10pm, so we didnt want to bother anyone at that point. Otherwise decent room.
Stayed 1 night in Apr 2021

6/10 Okay

Arlethea

Liked: Cleanliness, staff & service
Decent
This motel did practice safe Covid protections! Our room was clean, but a stain on my pillowcase gave me pause. It’s probably time to retire it. The very well- laundered towels are downright scratchy. Nit a problem for me, but others may not like it. The mattress was comfortable, but be warned that you’ll have to get on your knees and use the flashlight app on your phone to operate the heating/ cooling. Also, there’s a refrigerator, but no microwave.
Stayed 1 night in Jan 2021
Response from Zeppe on Mar 18, 2021
Thank you for your review. That rogue pillow slip must have snuck in under the radar, *oops😬 a I'm happy you noticed my efforts in COVID safety. It's very simple to sanitize a room after I finish cleaning. I use a commercial sanitizer on all the frequently touched items like doorknobs, light switches, water faucets, drawer pulls handrails etc... Wipe it & done. Light lemony scent and dries neutral. We do have microwaves available on request. I apologize and hope you didn't have a cold meal! Ericka

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable motel by redwoods and Humboldt State
Our hotel room had everything you need for a comfortable, pleasant stay.
Stayed 1 night in Nov 2020
Response from Zeppe on Dec 4, 2020
We're glad you chose to stay with us. Thank you for the nice review. Many guests check and use online reviews when deciding where to stay. Pleasant Travels

6/10 Okay

R.Cody, Marysville

Traveled with family and small children
Liked: Staff & service
Frige was a little dirty and the hangers were dusty, but overall i would stay there again. The bed was comfortable and the price was fair. I would reccomend they replace the top bed conforters. They look very old and it is the first thing you see. It takes away from the updates that they did to the room
Stayed 2 nights in Aug 2020
Response from Zeppe on Aug 11, 2020
Thank you for taking the time to post a review. I'm glad you and the girls were comfortable during your stay. There is always room for improvement. Your suggestion to replace bed covers is in the works. We've had a very tight season with the quarantine and hope to complete upgrades soon.

8/10 Good

Ethan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good
The hotel staff were very helpful and friendly. The bathroom had been recently remodeled and was in pristine condition. There was a little dust on the headboards leftover from the remodel but overall the room was in good shape and I would recommend staying here for a spot right off the 101. It’s surprisingly quiet; we couldn’t hear the freeway from our room.
Stayed 1 night in Jul 2020
Response from Zeppe on Jul 27, 2020
Thanx Ethan! Glad you and the family were comfortable during your stay. Nice that you were able to spend a day at the river. It's a favorite of my family too! Come visit again anytime. Steph

6/10 Okay

Gerald

Liked: Staff & service
Comfortable and basic accommodations
I'd stayed at this Inn once previously several years back. It remains the same-- basic accommodations at a fair price. The owners are personable and attentive. The rooms are simple, but comfortable with TV, good reading chair and lighting. Microwave is "one request" (at least during this Covid era.) One block walk to the only full service grocery in the region, and a few acceptable restaurants within a couple block walk. Not really much to see "downtown." Good base for visiting and hiking in Humboldt Redwoods State Park.
Stayed 2 nights in Jul 2020
Response from Zeppe on Jul 26, 2020
Thank you Gerald it is always nice to have a return guest.

2/10 Terrible

Jorge

Disliked: Cleanliness, property conditions & facilities, room comfort
ad
The room smelled bad and it was full of spiders and mosquitoes
Stayed 2 nights in Jul 2020
Response from Ericka on Jul 21, 2020
I'm so sorry to see you were not satisfied with your room during your stay. I would have welcomed the opportunity to address any issues you felt were not satisfactory and made every effort to remediate the problem. You were here for 2 nights, and we spoke briefly after you checked in, then again on the 2nd day when you returned after bike riding in the redwoods. If you had mentioned something to me its possible it would have been a simple fix, and you would have had a greatly improved experience.

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location close to town but with enough distance for comfort, quiet, and lots of greenery. Loved the fridge, the very comfortable bed, and in-room good quality coffee. Enjoyed sitting outdoors and observing local color. Very much appreciated the manager’s tips and recommendations, especially biking the Avenue of the Giants.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, manager was nice, very clean and comfortable room. Thanks for a nice stay.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
My room had a comfortable bed and was nicely decorated with tasteful artwork on the walls. I also enjoyed the quiet and view from the second story building. The registration office is being remodeled and looks pretty rough at the moment. The manager explained that someone had exited the freeway too fast, lost control of their SUV, and driven through the office! The country setting makes getting repairs finished a slow process. Also, the first time I stayed here, I had trouble finding the motel because if you’re heading south it looks like you are heading back onto the freeway. You can’t really see that there’s a cul de sac you need to go around to get to the motel. I love this place. I wish the pool were still open to the public though.... All in all, the motel has a lot of character and the room I stayed in was very pleasant. I will definitely be coming back.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
What a complete dump! The room next to us had OODLES of spiders in the windows. Our room had too many spiders. I do no think the bedding had been cleaned in weeks on the beds. Rooms smelled of smoke & marijuana. Gross, gross, gross!!!!!
Stayed 2 nights in Jul 2019
Response from frank on Sep 11, 2019
GUBBINAL That strange flower, the sun, Is just what you say. Have it your way. The world is ugly, And the people are sad. That tuft of jungle feathers, That animal eye, Is just what you say. That savage of fire, That seed, Have it your way. The world is ugly, And the people are sad. -Wallace Stevens Thank you for tempering the joy you spread through the world. P.S. The spiders apologize for living in the service room down the hall, but still send their love.

4/10 Poor

Hemant

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019
Response from frank on Sep 11, 2019
Considering our friendly engaging visit conversing about the redwoods and global culture, the dismissive ranking came as rather a surprise. Such is life. Your stay nonetheless allows us the means to donate further to arts, environmental, and humanitarian organizations. Happy travels.

4/10 Poor

Penny

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn't recommend this hotel to anyone. The carpet was dirty, there were holes in the blanket, the towels were frayed, there was dirt caked in the corners of the bathroom and the spread was well worn. All this for $150!
Stayed 1 night in Aug 2019
Response from frank on Sep 8, 2019
Thank you for venturing across the class divide and helping out a small family business. We are sorry our concentrated efforts were unable to make you happier. The numbers in the stated rate appear transposed. Minus county occupancy tax, commission, and credit card processing your rate for two queen beds during our two month high season was $105, roughly the cost charged by the professional service to commute to our rural area before steam cleaning our carpets only a couple of weeks prior to your visit. To provide perspective, the profit generated by your stay will cover the purchase of three gallons of gasoline locally. Thank you again for dropping by the redwoods and here is wishing you well.

10/10 Excellent

Yia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Frank on Aug 7, 2019
Thanks so much for your visit, enjoyable conversation, and thoughtful rating.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
there was another couple did not ck.in like me,cause there was bed bugs you could see,and blood all over mattress..we left and had to drive 4 more hrs to another hotel..i will not recomend orbitz to anyone
Stayed 1 night in Jul 2019
Response from frank on Sep 12, 2019
Dear Non-Guest, We remain puzzled as to why you would post this except through a misunderstanding, having as you yourself write neither stayed with us, nor even looked at a room. False statements such as these particularly undermine our and other mom-and-pop businesses operating without benefit of volume, accelerating their demise, thereby solidifying dominance over American culture by a handful of multinationals. Best wishes to you. Walk as if you are kissing the Earth with your feet -Thich Nhat Hanh

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bare bones and very dated. The room was musty and smelled like it had been a smoking room for decades in the past.
Stayed 1 night in Jun 2019
Response from Frank on Jul 14, 2019
Dear Guest, Thank you for supporting an independent small family business in a hardscrabble part of the country, one of those overlooked areas of the United States where it proves difficult to earn a living. As we work hard to please everyone who visits, we are particularly sorry to learn you could not be happy here. Please help by letting us know, if this were your property what would you invest in to make it less as you say bare bones, bearing in mind that at luckiest you might have perhaps two months of business per year? Additionally, a not insubstantial number of hagglers forcefully deflate the nightly rate. Once again, we are grateful for your stay and wish you all the best.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a little dated but the room was nice the area had access to breakfast and a store and gas .
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
First property when exiting NB 101. Quiet as only one other room was occupied.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was OK in a pinch. Room smelled like smoke and could have been cleaner. Seems a little neglected. The host was friendly at check in and did accommodate a late check out.
Stayed 1 night in May 2019

4/10 Poor

E, San Francisco, CA

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Office closes at 9:30 pm, not good for late travelers. Room very dirty. Towels dingy and old. Overall just not great.
Stayed 1 night in Dec 2018

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Ruben

Disliked: Staff & service
Cheap toilet seats No hot water in bathroom sink
Stayed 2 nights in Jul 2018

8/10 Good

Nicole, Crestline, Ca.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place
We were coming from 11 hours away, but with a 4 year old and a wardrobe malfunction half way through, more like a 15 drive. Anywho... we called the front desk to inform them we would be about an hour behind they're 10pm check in... and they were very understanding! When we got there, the gentleman who check us in was very friendly and understanding when we apologized for being late. The front office looked to be getting a facelift. But didn't bother me at all. Once into our room, after using a REAL KEY, which I LOVED, the room, room #1, was your basic size and decor for a hotel room. It was exactly as expected. Very clean. Was a little out dated, but nothing horrible, and added to the charm of this small, mountain town, motel. The only complaint we had was the shower (and sink) water pressure, as well as the shower head. It was almost as if, and very possible, that there was no shower head at all. But overall, I would totally stay here again and recommend to friends and family.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Could have been cleaner.
Bugs in room, filthy pool, loud A/C. One-night stay is barely tolerable.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to redwood forest
Our room rug was filthy. The bed had to be changed because it had a used handkerchief in it . The owner tried to be helpful and changed the sheets. He was also helpful telling us where to go. But I would NEVER go back
Stayed 1 night in Jun 2018

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super views
Beautiful area and close to the avenue of the giants. You can walk to a breakfast restaurant close by.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is run-down.
Stayed 1 night in May 2018

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
Okay very basic
It was okay, just a basic Motel. I didn't like though that the manager called me twice during the day to check on my arrival time. I was working and it was very disruptive. I checked in at 6.

2/10 Terrible

Amber, Wasilla, AK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A Place to Stay if you have to
There are only two options for places to stay in Gaberville and I wished I picked the other. It was dark and cold in the room. The bathroom looked freshly remodeled but it was so cold that it felt like using the bathroom in a walk in freezer. We woke up in the morning to ants crawling all over us and our stuff. I took pictures of thousands of ants on the wall and around the sockets.We threw our stuff in the car and hightailed it out of there. I had moved the nightstand and it was filthy underneath.
Stayed 1 night in Jan 2018

2/10 Terrible

Amber, Wasilla, Alaska

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Skip it and go down the road
The lady was nice when we checked in. Woke up covered in ants. Ants all over our stuff. Moved the night stand and it was filthy. We packed, showered and ran out of there.
Stayed 1 night in Jan 2018

2/10 Terrible

Jim, portland,or.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Humboldt Redwoods Inn CA. ( A place called Hell)
1. Owner, rep. Hotel. Was unprofessional 2. Properties and Hotels, very poor cond 3. View first room. Open door smelled like someone just smoke a bag of weed in room, also room looks like has not been cleaned, disgusting!!!!!!!!! 4. Second room viewing, Open the door and could not get past of the mold smell and the disgusting view inside the room ,mold spores floating in the air..............
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very cute little funky hotel. Quite dated but very charming. A romantic overnighter and we both had a wonderful time. We would stay there again.
Stayed 1 night in Oct 2017

6/10 Okay

Roy & Jenna, Suisun Valley, California

Liked: Staff & service, room comfort
Just Our Style
Very nice motel...no frills, but clean, comfortable & away from the crowds, but close enough to walk to the grocery store, the restaurants and shops. The owner was so nice...a 4th generation local. Very close ride to the Avenue of the Giants.
Stayed 2 nights in Sep 2017

4/10 Poor

Francine

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Very expensive
The price is very expensive for just one bed and a bathroom
Stayed 1 night in Sep 2017

6/10 Okay

Sandy, Indiana

Liked: Cleanliness, staff & service, room comfort
convenient to the trail of the redwoods
easily found the hotel. Clean room and convenient to our trip to see the redwoods
Stayed 1 night in Sep 2017