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Reviews of Gatlinburg View Lodge - Standard Family Room

Gatlinburg View Lodge - Standard Family Room
Gatlinburg, TN

Reviews

5.4
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 3 out of 8 reviews" "

5.8/10

Cleanliness

4.0/10

Amenities

2.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mario F.

Disliked: Cleanliness
They called to cancel my reservation and never refunded me.
I was on a trip passing through several states and two days before my reservation the manager called me saying that they were having problems with the hot water in the middle of winter and that he could not rent me the room. I understood the case and said it was ok for him to refund the reservation, but to this day they have never refunded me. This is fraud.
Stayed 2 nights in Feb 2024

2/10 Terrible

Jamie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Lynda H.

Liked: Cleanliness
Quiet and Quaint
Great place off the Main Street. Room was clean and the bed was comfortable.
Stayed 1 night in Jul 2023

4/10 Poor

Mark C.

Disliked: Cleanliness
Damp and Moldy
The room was damp and smelled moldy. The parking lot was terrible.
Stayed 1 night in Jun 2023

6/10 Okay

Tiffany B.

Liked: Cleanliness
our stay in Gatlinburg
Our room was very clean. The kitchen that was provided was clean. The only thing that bothered us is that our room smelled a bit like mold and the was a dampness in the air. The people working there were very nice and helpful.
Stayed 3 nights in Oct 2022

2/10 Terrible

raju b.

Disliked: Cleanliness
no service atall
no maid service within five days i do not refer friends to go there
Stayed 5 nights in Jul 2022

6/10 Okay

Hollie M.

Convient
I thought there was more to this room then just a room. This was very convient but just not what I expected. The sheets was not dried all the way.
Stayed 1 night in Jun 2022

10/10 Excellent

Terrance S., Lebanon missouri

Liked: Cleanliness
Great vacation spot
Loved gatlinburg very nice town. People all very nice and the town is very welcoming. Didn't get to see a bear but maybe next time . Room very clean and on-site manager is quick to respond. Only down fall was parking wasn't the best at the place we stayed and there isn't good smoking spot there either. But over all had fun would stay there again. Oh and if u are interested in seeing a bear there is a park there where they release trout and the bears come right up while they release and catch the trout its on a Thursday between 5 and 7 pm
Stayed 3 nights in Jun 2022