Hilton Garden Inn Gatlinburg

Photo gallery for Hilton Garden Inn Gatlinburg

Primary image
Indoor pool
Outdoor spa tub
Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Hilton Garden Inn Gatlinburg

Hilton Garden Inn Gatlinburg

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
635 River Road, Gatlinburg, TN, 37738

Explore the area

  • Popular LocationGreat Smoky Mountains National Park8 min walk
  • Popular LocationRipley's Aquarium of the Smokies11 min walk
  • Popular LocationIsland at Pigeon Forge18 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)69 min drive

Choose dates to view prices

About this area

Gatlinburg

Located in Gatlinburg, Hilton Garden Inn Gatlinburg is in the city center. The area's natural beauty can be seen at Great Smoky Mountains National Park and Great Smoky Mountains National Park Headquarters, while Gatlinburg SkyLift Park and Ripley's Aquarium of the Smokies are popular area attractions. Gatlinburg Space Needle and Anakeesta are not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing.
Visit our Gatlinburg travel guideOpens in a new window
Map

What's nearby

  • Ripley's Haunted Adventure - 6 min walk
  • Amazing Mirror Maze - 6 min walk
  • Great Smoky Mountains National Park - 8 min walk
  • Ripley's Aquarium of the Smokies - 11 min walk
  • Island at Pigeon Forge - 18 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • Bennett's Pit Bar-B-Q - 3 min walk
  • Howard's Steakhouse - 5 min walk
  • Cherokee Grill - 5 min walk
  • The Peddler - 5 min walk
  • Calhoun's - 5 min walk

About this property

Hilton Garden Inn Gatlinburg

3-star hotel, walk to Gatlinburg SkyLift Park
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. All 118 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and hair dryers are among the other amenities available to guests. Housekeeping is available on request.
Hilton Garden Inn Gatlinburg offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 10.00-12.00 for adults and USD 7.00-9.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Golfing
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (1196 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Restaurants on site

  • Garden Grille

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

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Gatlinburg
Gatlinburg
3 star
3 star
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
Business friendly
Business friendly
Hotel
Hotel
Parking included
Parking included

Policies

Check-in

Check-in from 4 PM - 6 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 12.00 for adults, USD 7.00 and USD 9.00 for children (approximately)
  • Pet fee: USD 150 per pet, per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 364 out of 585 reviews
5 - Excellent 62%
Rating 4 - Good. 167 out of 585 reviews
4 - Good 29%
Rating 3 - Okay. 28 out of 585 reviews
3 - Okay 5%
Rating 2 - Poor. 19 out of 585 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 585 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my 21st birthday and the staff was so nice and gave me two free drinks and a appetizer, it made my day
Stayed 1 night in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Walkable to everything.
Stayed 1 night in Apr 2022

3/5 Okay

Traveled with group
Liked: Cleanliness, property conditions & facilities
I enjoyed the view from the balcony. However, I did not particular like that breakfast would not be included in the price that I paid automatically. Instead, customers have to either purchase it up front, or pay extra on top of their bill. I believe the hotel breakfast was not worth paying for, for the price.
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Staff was friendly, nice pool and hot tub.
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2022