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Reviews of Luxury Cabin! 360 Views! Decks! Fire Pits! Theater! - Heaven's Mountain Lodge

Luxury Cabin! 360 Views! Decks! Fire Pits! Theater! - Heaven's Mountain Lodge
Gatlinburg, Tennessee

Reviews

10

Exceptional

Rating 10 - Excellent. 159 out of 167 reviews" "
Rating 8 - Good. 8 out of 167 reviews" "
Rating 6 - Okay. 0 out of 167 reviews" "
Rating 4 - Poor. 0 out of 167 reviews" "
Rating 2 - Terrible. 0 out of 167 reviews" "

9.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Lori R.

Liked: Cleanliness
Cousin trip
Wonderful spot for a family gathering. Whew, what a mountain climb and drive by faith into that driveway! 😁
Stayed 4 nights in Apr 2024

10/10 Excellent

Rebecca B.

Liked: Cleanliness
Fantastic!
The house and view are amazing! The parking is definitely limited and there is no street parking available. The last hill up to the house it probably at a 40 degree angle but the car made it up without a problem. Amenities and view are amazing. Hot tub was clean and clear. Game room and theater are wonderful. Stocked with games and puzzles as well.
Stayed 4 nights in Apr 2024

10/10 Excellent

Trudi M.

Liked: Cleanliness
Stay at Heavens Lidge
The cabin was beautiful. Kitchen was smaller than expected but we made do. The drive up was steep but we loved being at the top of the mountain except for some high winds one night. Had a bear at the front when we got ready to pack so that was a little excitement! Great place to stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

JACOB M.

Liked: Cleanliness
Amazing home
This is a very beautiful and spacious home. Everything was up to expectations, location is perfect and the views are amazing. I highly recommend staying here and we will be booking again in the future.
Stayed 3 nights in Feb 2024

10/10 Excellent

Amy B.

Liked: Cleanliness
Excellent property
We enjoyed our stay. All of the kitchen amenities were labeled. Things were very clean and orderly. The view was spectacular. We had 10 people and it worked out beautifully. Drive to and from the property up and down, the hill is a bit precarious. There are several areas with no guard rails. Could be a problem if it were icy. However, as long as the weather is not bad, it’s very doable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Joan L.

Liked: Cleanliness
Cheers to 75 Years
The listing did not let us down! The home was AMAZING! There were 6 couples of family members celebrating my husband's 75th bday! Each couple had their own room which were clean and comfy, although one queen bed did squeak every time the couple moved. Directions and how to's were very helpful. The rectangular outdoor fire pit on the ground floor did not stay lit for longer than a minute. The game room was awesome! Everyone enjoyed the pool table, the fusball and table top shuffleboard! Lots of laughs and memories were made. The dining room table was perfect for all 12 people. Highly recommend for family get togethers!
Stayed 4 nights in Feb 2024
Response from VrboOwner on Feb 23, 2024
Joan, I'm so glad to hear that you had a blast celebrating your husband's big day at our place! It's awesome to know that everyone enjoyed having their own comfy space. We will absolutely look into that squeaky bed situation. Thank you for letting us know! Because of your feedback, we fixed up the fire pit, so next time you're here, you can enjoy those fires for as long as you want! And we're stoked that the game room was a hit – sounds like there were some epic matches happening. Thanks a ton for the shoutout and recommendation. Can't wait to host your next family gathering!

10/10 Excellent

Becky S.

Liked: Cleanliness
A beautiful location and perfect cabin!
This cabin was absolutely perfect for our combined family of 12! Everything was labeled so you weren’t playing guessing games trying to find what you need. Each bedroom felt like its own oasis with a tub and fireplace. The beds were very nice and the tubs in each room were large enough for an adult to soak comfortably in. Our kids loved the game room so much they hardly wanted to go to town and were always in a hurry to get back. Would highly recommend!
Stayed 5 nights in Dec 2023

10/10 Excellent

Andrea B., Danville

Liked: Cleanliness
Christmas in the Smokies
The property is spectacular! My husband and I had our children, grandchildren and parents with us on this trip. Each of the 6 bedrooms allowed for superb comfort and privacy. It was truly a relaxing experience. Having the baby gates, high chair and pack-n-play was a great asset for us. The beds were very comfortable and the entire environment is warm and cozy. The kitchen was good but seemed small for such a grand cabin, but met our cooking needs. I mention the kitchen because I'm quite a foodie and used to run a catering business but for the average cook, it's more than enough. The only issue my family and I had was the location. The curvy roads got the best of those who suffer from car-sickness. We all were hesitant to go down or up the steep, winding roads to visit attractions or go go shopping. The accommodations are great but we have decided future stays will be somewhere with roads that don't require motion sickness medication. I will say the view is amazing! Would I stay here again? Probably not but only because of getting car sick.
Stayed 5 nights in Dec 2023

10/10 Excellent

Caitlyn S.

Liked: Cleanliness
10/5 Stars.. 5 Stars Isn't Enough
It is a really steep and curvy drive up the mountain, but it is 100% worth it. BEAUTIFUL place with BEAUTIFUL views. We all had a wonderful time, whether we were just sitting outside with the views, watching a movie together in the theater, or playing poker, pool, and shuffleboard. The rooms were gorgeous and there was plenty of space for everyone and everything. My sister in law lost/left her very expensive engagement ring at the property after checking out, and the manager was quick to respond and helped us get it back the next day. We hope to be repeat customers either at this location or any of their other properties. 10/5 stars!
Stayed 3 nights in Dec 2023

8/10 Good

Brenda W.

Liked: Cleanliness
Our Thanksgiving Cabin Vacation
The cabin has great views and is very spacious. However in my opinion the cabin needs work the furniture is old, the spa is not big enough if you have a lot of people there, and the road to get up to the cabin is very dangerous if you can make it at all. Don't be fooled the pictures on the internet are enhanced. Overall we did make the best of it and spent family time so that is a plus.
Stayed 7 nights in Nov 2023

10/10 Excellent

Carolyn Y.

Liked: Cleanliness
Mountain Getaway
The "cabin" was beautifully appointed with lovely private spaces and great gathering spaces for the entire family. Great kitchen with many small appliances. We spent lots of our time enjoying the views from the decks. Fire pits were awesome on chilly nights.
Stayed 5 nights in Nov 2023

10/10 Excellent

Brittany K.

Liked: Cleanliness
Family Vacation
The best thing about this property is the AMAZING view! It was breathtaking. We had multiple families that the cabin was able to have enough room for! Very clean. Location was in between Pigeon Forge and Gatlinburg. Worked out great for us. The only downside is we wished we stayed longer!
Stayed 3 nights in Nov 2023

10/10 Excellent

Eleanor C.

Liked: Cleanliness
Amazing!!
We had a great stay here. Super clean on arrival, nothing to complain about at all. I would easily recommend this place to anyone looking for a very quiet getaway with great views. It's clear Matt really puts a lot of effort to make this a nice place to enjoy. Hopefully we'll come back soon!
Stayed 4 nights in Sep 2023

10/10 Excellent

Mary G.

Liked: Cleanliness
5 Star Home!!!!
Beautiful views, very clean
Stayed 4 nights in Sep 2023

10/10 Excellent

Gail D.

Liked: Cleanliness
Heavenly
Everything was as pictured. Very clean and neat. Kitchen was well stocked, furniture was comfortable. Really enjoyed the out door spaces.
Stayed 6 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness
Gorgeous place
8 of us stayed here with family to celebrate Mom's 80th. We cooked in every breakfast, lunch, and dinner. The kitchen is lacking for this much cooking. No spatula for flipping pancakes. No tablespoon. No sheet pan and no cake pans. We made do though as one does. We would have preferred to have foil, baggies, potentially some sugar, baking soda, condiments, etc. But we had to buy all this and then throw it away. We threw away over a hundred dollars of food and kitchen items which was sad because maybe the next guests would have liked to have some of these items. I understand the concept of leaving no food but having our own vacation rental we have found that giving people options to leave some staples can be helpful. The kitchen was only a one person kitchen and no ice maker. If there was any flaw to the house is was a small kitchen that wasn't stocked for a true cook and baker. The TV's could be hard to figure out and while taking out our kitchen food trash made sense, taking out all the trash in the house (6 bathrooms) seemed like a lot for us to do for the expense of house and cleaning fee. The balconies and views were amazing. The location was great. The house is well built and nicely decorated. We enjoyed the outdoor gas fire areas where we made s'mores. We enjoyed the grill, hot tub, and game room. The idea of having a bathroom on every bedroom was great and 2 vanities in some bedrooms also great. Showers and tubs galore! Overall a 5 star experience.
Stayed 5 nights in Aug 2023
Response from VrboOwner on Sep 6, 2023
Thank you for all the amazing comments about the cabin! We do rely heavily on guest feedback. And although things like spatula's, sheet pans, and cake pans are provided, it seems as if they've gone missing! With your feedback, we were able to replace all of those kitchen items, so thank you again! We have heard of some vacation rental homes that allow food items to stay for future guests. From our experience, that can get quite messy and leave us with extra liability, hence why we've gone against leaving refrigerated food behind.

10/10 Excellent

Gayle V., Summerfield, FL

Liked: Cleanliness
Heaven cabin
Great place. Beautiful views inside and outside. Game room awesome.
Stayed 7 nights in Jul 2023

10/10 Excellent

Lori S.

Liked: Cleanliness
amazing location
This house had the most beautiful view. We also saw bears everyday which was really amazing. We never felt in any danger. The game room was so much fun.
Stayed 7 nights in Jun 2023

10/10 Excellent

Meredith S.

Liked: Cleanliness
Great cabin
Great cabin! We loved the outside patios and beautiful views!
Stayed 7 nights in May 2023

10/10 Excellent

Helen H.

Liked: Cleanliness
Spectacular view
Plenty of room for 10 people.
Stayed 4 nights in May 2023

10/10 Excellent

Rick N.

Liked: Cleanliness
Luxurious & Fun!!
We stayed at a million cabins and this is the Tops. Luxurious and efficiently designed 6 bdrm 6 ba cabin. Multiple decks for fantastic mountain views. Also, tons of bears!!!
Stayed 5 nights in May 2023

10/10 Excellent

Nicole W., Tampa

Liked: Cleanliness
Wonderful stay
Great communication with property manager. Very professional service. House was very clean and comfortable.
Stayed 5 nights in Apr 2023

10/10 Excellent

Jason S.

Liked: Cleanliness
Great views, perfect house!
Everything was fantastic! Views cannot be beat, great location. Clean house with all necessities included. Group of friends loves the home, 100% recommend.
Stayed 4 nights in Apr 2023

10/10 Excellent

Holly W.

Liked: Cleanliness
Great time! Views were beautiful
Everyone enjoyed it
Stayed 5 nights in Apr 2023

10/10 Excellent

Jaimee B.

Liked: Cleanliness
Breathtaking
Loved our stay at Heavens Mountain! Property was clean and as decsribed in the posting. Cant wait to go back!
Stayed 5 nights in Mar 2023

10/10 Excellent

Cheryl L.

Liked: Cleanliness
Mountain Getaway
Absolutely beautiful mountain lodge. Spacious, super clean huge living space with giant gameroom for adults and kids and beautiful outdoor spaces. Exactly as described. We had a terrific week!!
Stayed 5 nights in Apr 2023

10/10 Excellent

Tania Sanders F.

Liked: Cleanliness
AMAZING!!
Well first let me start off by warning you guys about the road it is safe but definitely not for the faint of heart. There are just alot of gnarly turns and twist and sometimes you can't see what's in front of you until it is right there! The last turn into the house driveway is the worst but definitely practice extreme caution going up and down the roads. We were in a 15 passenger van and were still able to make it up and down the mountain without any issues also FYI it's best to park backwards on the driveway so it's easier leaving. The house is AMAZING and the view breath taking! The area is gorgeous alot of little creeks and forest. So so so much to do in the area it is a popular tourist location so expect typical heavy traffic and slow downs once in the city. The house has plenty to do and will keep everyone busy and having fun!! Game room & movie room was awesome! The hot tub is a plus and all the fire places were a nice touch! This was the best house and vacation we've taken thus far! 3 adults 9 kids and any issues we had were address quickly and professionally!! Rate this spot 5 out of 5!! Thank you so much!
Stayed 7 nights in Mar 2023

8/10 Good

Roger C.

Liked: Cleanliness
The only issue with the property was the lower bedroom next to the shuffleboard table had a smell.
Septic tank needs emptied and or toilet needs checked for leaks. All in all a great location and a beautiful place.
Stayed 7 nights in Feb 2023
Response from VrboOwner on Mar 22, 2023
Hey Roger! I'm glad you loved the location and that you found the cabin to be a beautiful place. We did notice your comment about a smell upon checkout. We inspected further, and found out that our septic tank lid, out by that side of the house, had come loose. We resecured that back on, so we should all set for your next stay! ;) Thanks again for staying with Heaven's Cabins!!!

10/10 Excellent

Greg B., Houston

Liked: Cleanliness
Amazing View and Great Location
Loved our experience here. House was well stocked with everything we needed. You can’t beat the views from the property. We arrived on an evening following a snow storm and agree that having 4 wheel drive and/or snow chains is a must for reaching the house in those conditions. Once things dried up no issues with any vehicle making it to/from the house. Would definitely come again!
Stayed 7 nights in Dec 2022

10/10 Excellent

Emery L.

Liked: Cleanliness
Amazing
Words cannot describe how beautiful! Everything just like the pictures! Very CLEAN! We will be back!
Stayed 5 nights in Dec 2022

10/10 Excellent

Brittany P.

Liked: Cleanliness
Heavens Mountain Lodge
Heavens Mountain Lodge was perfect for our family! The view was amazing! We loved everything about this cabin. The kitchen was stocked with everything you would need and made it so convenient for us. We loved that each bedroom had its own bathroom! Would definitely recommend!
Stayed 7 nights in Nov 2022

10/10 Excellent

Christine M.

Liked: Cleanliness
Family Fun 2022 (no kids)
It was an incredible from start to finish. 6 couples. And it was so comfortable and amazing. How could you not love that view❤️
Stayed 5 nights in Oct 2022

10/10 Excellent

Eric W.

Liked: Cleanliness
Pictures don't do it justice
The first impression when we walked in was, dang the pictures really don't do it justice. The cabin is gorgeous with incredible views. We cooked 3 meals a day for a week and never came up short for any utensils or cooking implements. Great hangout, just get all your food and drink ahead of time, there are no quick trips down the mountain to the store, the winding road ends onto a HEAVILY trafficked highway between pigeon forge and gatlinburg. But that's not the cabins fault, just a heads up.
Stayed 6 nights in Oct 2022

10/10 Excellent

Richard P.

Liked: Cleanliness
Above It All...
We had a wonderful week with friends in this beautiful, modern ridge top chalet. The view of the Great Smokey Mountains National Park is spectacular.
Stayed 7 nights in Oct 2022

8/10 Good

Jathynia g.

Liked: Cleanliness
Heavenly Views @ Heavenly Lodge
The house definitely looks bigger in the pictures than in person. But overall it was a great family getaway & we enjoyed the home and the views. Some improvements- such as the towels provided are extremely worn out and some are stained & should be replaced. The movie room chairs middle row doesn’t work. Kitchen is very small and tight and the worst part was the floors have no insulation- you can here every step and every toilet flush. The home was clean and most of the furniture was in good shape. Overall a 4 out of 5 for our family getaway.
Stayed 3 nights in Oct 2022
Response from VrboOwner on Nov 1, 2022
Hi Jathynia! I'm glad to her that you had a great family getaway! I agree, our towels under our standards, and we're currently working with our cleaning company to get those upgraded. And thanks for letting us know about the movie seats. We'll see if we can get those fixed up! We hope you stay with us again in the future!

10/10 Excellent

Monica S.

Liked: Cleanliness
Perfect and Amazing Views
We were a group of six couples. We each had our own bedroom and bathroom. This home offered everything we could have expected. We utilized the hot tub, game room, theater area and the comfortable outdoor seating with beautiful views! Would definitely recommend this home!
Stayed 4 nights in Sep 2022

10/10 Excellent

Nancy L.

Liked: Cleanliness
All my friends say this was the best cabin ever!!
We had a blast! Cabin location was amazing, just within 15min to Gatlinburg town center. Cabin has almost everything you need, all six bedrooms have restroom inside. Two fire pits were my fav!! Very clean and the bed was pretty comfy. There were two patios, one was covered and one was not, we had fun on top patio the first day, then we moved to covered patio the second day due to rainy weather.
Stayed 2 nights in Sep 2022

10/10 Excellent

Diane A.

Liked: Cleanliness
Perfect for a group of 12
6 couples that like to travel together had a wonderful time at this property. Plenty of room for everyone and lots of extra space so no one was crowded. Game room, theater area, 2 fire pits, lots of outdoor seating, hot tub, indoor and outdoor dining areas and 6 bedrooms and bathrooms. We had a wonderful experience.
Stayed 7 nights in Sep 2022

10/10 Excellent

Sharon C., Windsor Locks, CT USA

Liked: Cleanliness
Beyond Our Expectations
Our group of 11 college friends spent 5 days together here. The road up to the house is not for everyone but none of group had issues. The drive is well worth it for the beautiful views. The house is beautiful with a tremendous amount of detail to making it homey. The kitchen was the best stocked rental we’ve ever had. The outdoor deck areas were our favorites! The firepits were also welcome during the early cool mornings and the cool evenings. Having a large outside table big enough to accommodate all 11 of us was great as well.. Matt was very quick to respond to all of my questions. We highly recommend Heaven’s Cabins.
Stayed 5 nights in Sep 2022

10/10 Excellent

Ken B.

Liked: Cleanliness
Fantastic guys' weekend!
This house is everything that was advertised and more. Every year my college friends and I get together for a weekend to hang out - and this house was perfect for the occasion. 6 bedrooms/baths was great for our group, but the common areas really put it over the top - the game room was awesome and the multiple TVs nearby and entertainment area allowed us to watch multiple college football games at once. The two outdoor decks were perfect. The top one had the grill, a huge table for lunch/dinner and a fire pit, all with awesome views (don't let some of the other reviews/comments about fire damage spook you - while you could see some tree trunks here and there as evidence of fire activity, you really, really had to look - we were outside for hours and you couldn't tell there had been any damage). What was a pleasant surprise was the second deck - a sitting area with another fire feature, chairs and a hot tub - and it was completely sealed off above so that when it rained on our second day, we could be outside and still covered (unlike some decks where water drips through the slats in the boards onto the level below). While the final turn up the mountain is indeed as hair raising as others mentioned, it is only the last 10 feet and once you do it the first time it is easy after that. We were close to all that Gatlinburg, Pigeon Forge and the Great Smoky Mountain National Park had to offer, but you still felt totally secluded 10 minutes up the mountain. Another pleasant surprise the weekend we stayed was the bear activity. We were warned in our welcome email, and saw the bear-proof garbage containers, but we weren't expecting to see a momma bear and her four cubs go alongside/under our deck THREE times in two days? They were never a threat from the porch, and we followed proper bear protocol at all times (never giving them food, watching when we took out garbage) and it was really cool to see them from just 10 feet up as they played around in the underbrush - it was a National Geographic quality experience. One final note - when we turned on the TV in the entertainment area we couldn't get the regular cable to work. I left a message on the VRBO app, and within 5 mins Matt reached out and helped me troubleshoot a solution. It was nice to know when there was a small hiccup, the property mgr was on top of it immediately. I highly recommend this property and would stay here again in a second!
Stayed 3 nights in Sep 2022

10/10 Excellent

Michael S.

Liked: Cleanliness
Beautiful cabin and beautiful views.
Easy
Stayed 7 nights in Aug 2022

8/10 Good

Thomas H.

Liked: Cleanliness
Heaven's Mountain Lodge
Overall impression of property is good. Some drawbacks include: - Too many instruction signs - annoying - Kitchen area is too small - Upstairs Bedroom bathrooms are way too small and showers are totally inadequate in size. Main floor and Lower floor bedrooms are very nice. amenities are very nice and in excellent condition.
Stayed 7 nights in Aug 2022
Response from VrboOwner on Sep 8, 2022
We are glad you enjoyed your stay. We are sorry to hear some things were not enjoyed by your group. We find the majority of guests love our labels and instruction signs as it makes their stay that much easier. The bathrooms upstairs are smaller in size but we find guests would prefer a smaller private bathroom than a shared larger bathroom. Thank you for staying with us!

10/10 Excellent

Ruben m.

Liked: Cleanliness
Perfect Stay for an Offsite Business Meeting
Well thought out floorplan and seating for large group. 2 bedrooms per floor worked very well for the group. Spectacular mountain views. Very easy to follow, efficient, check in and che k out process. Downstairs "play area" including theater room was fantastic!
Stayed 2 nights in Aug 2022

8/10 Good

Nicholas C. C., Elmhurst, Illinois

Liked: Cleanliness
Leak in the refrigerator. Pantry not a pantry it holds vacuum and broom
For a family of 10 having 1 large skillet and 1 small not enough. Kitchen could use more pyrex dishes for baking.
Stayed 9 nights in Jul 2022
Response from VrboOwner on Aug 5, 2022
Thank you for staying with us and for the feedback. We have ordered more kitchenware to be brought to the cabin. We are sorry there was not enough during your stay. We hope you come and stay with us again in the future.

10/10 Excellent

Guy D. T.

Liked: Cleanliness
Great house
Really nice place to stay. Lots of things to do at the house. Neighborhood pool and facilities were ok but not up to the standards of the house.
Stayed 4 nights in Jun 2022

10/10 Excellent

David L.

Liked: Cleanliness
Awesome family stay
Awesome family stay
Stayed 6 nights in Jun 2022

10/10 Excellent

Hollie L.

Liked: Cleanliness
Best Rental in Many Years of Renting
This property was amazing- very clean, beautiful view, and close access to attractions. Will stay here again-we had a wonderful time
Stayed 4 nights in May 2022

10/10 Excellent

Terry B.

Liked: Cleanliness
Beautiful mountain retreat
This property had beautiful views, accommodations and adult playground ( hot tub, game room, theatre. Host thought of all lessor amenities as well, such as nite lights ,convenient charging cubbies in all bedrooms and baby gates at all stairs if needed. For the faint of heart, the drive up the mountain could be a bit daunting….but the views make it worth the while.
Stayed 5 nights in May 2022

8/10 Good

Elizabeth R.

Liked: Cleanliness
Beautiful cabin in Gatlinburg
We rented this cabin for a family vacation. We had 11 folks total. A couple of kids, and 2 in their 80s. This beautiful cabin suited all of us. The views from either of the 2 balconies were gorgeous, and unobstructed. There was plenty of parking, and we fully enjoyed the hot tub, in room soaking tubs, and game room/theatre. The hosts left clear instructions for operating the hot tub and fire pits. Check in/check out was seamless. We had one small issue with the house during our stay, and the hosts dealt with it promptly. The only con was that some of the balcony railings were wobbly.
Stayed 7 nights in May 2022
Response from VrboOwner on Jun 6, 2022
We are so happy to hear you enjoyed the cabin so much. It sounds like you really used the cabin to the fullest enjoying the hot tub, soaking tubs, game room, theater and all the views! Thank you for letting us know about the balcony railings, we will have our maintenance team look into that right away. We hope you come and stay with us again in the future.

10/10 Excellent

Flora M.

Liked: Cleanliness
Beautiful
We stayed here for 4 nights and we all had a great time! Watching the sunrise was amazing! There were a lot of games to choose from which was great for my little ones. Overall I would recommend.
Stayed 4 nights in Apr 2022